Safarinow Reviews 

I accidently mage a booking for 2021 instead of 2020. I contacted the establishment for a refund but they reffered me to Safarinow. I tried in vain to contact Safarinow as I see all people trying to get their deposits back. I read all the reviews of Safarinow and posted my own on how bad they are and that no one should use then. To my surprise I was mailed a letter requesting my details for the refund. Today I got my full refund paid. Thank you to Grant Eiman from Safarinow for your speedy response!

I booked a night stay with a hotel but unfortunately safarinow is not responding and didn't pay the deposit over to the hotel. And contacting them has resulted in no fruit.The receptionist from the hotel helped us and said we could sort it out the next day because she has alot of problems with safarinow rather book with lekkeslaap.
Drikus Fourie

Safarinow is scam and fraudulent travel agent in South Africa. They don’t only lie to travelers, they lie to establishments too. The people behind this travel agent are heartless. I have been waiting for my refund from them with no success. I canceled my booking due to Covid19 and within 25 days before my arrival. Safarinow never gave me my refund up to this day. They lied saying that they deposited the funds to my bank account which they did not. Up to this day I am waiting for my money. I am taking a legal action against them. Not only to get my refund put to expose them and to fight the principle. They give you headaches instead of giving you your money. I advise everyone to stay away from using Safarinow. They are FRAUDULENT

DO NOT USE SAFARINOW.
They promised a deposit refund in September and have still not paid. No meaningful response and no number to call them. I will never use them again.

I made a booking in East London for 23 - 28 December 2020. I received news the next day which is preventing me to follow through on the visit. I sent an email to Safarinow on 21 November to cancel my booking. In the confirmation of the original booking the said we could gey a full refund within 5 days if we cancelled 28 days before the booking. I have received no acknowledgement of receip/ of my cancellation as yet. I sent 3 email again on 24 November to reservations, info and cancellations. Still no reaction. You cannot reach them by phone. What other option is there for me??

October 2020 and we unwisely used this site, paid a R4000 or more desposit ... and ... nothing. No confirmation, no nothing, not so much as a notification to the venue owner - just a series of e-mails requesting the payment that was already made. Days later, they acknowledge the payment, and then the venue owner says he's "renovating" - either he's renovating, or safarinow will not pay him, or he doesnt like us - whatever. They can't seem to make stable arrangements. Oh wow ... we sent them bank details, and they say they're sending the money back already. Let's change this from 1 to 2 stars. Oh but wait, it's been a week. Where's the money? Back to 1 star. Oh wait, we got it. Back to 2 stars.

Since the 06 Oct 2020 sending cancellation emails every week, I have no response and calls are not going through. You guys can keep the cash, I did learn about you guys the hard way.

I made a booking for Dec 2020 and paid 50% deposit. I need to cancel due to work obligations. I have sent various e-mails to Safarinow to cancel the bookings. When you call you get this poor recording nobody can understand. After 12 e-mails and 3 phone calls there are no response. I am very disappointed because I trusted them since 2011 for my bookings. Now I am done with them

ABsolutely terrible.
Cancelled 4 months ago and e mailed at least 6 times without a reply.
AVOID AT ALL COSTS!!!!
I now have to try my credit card provider to get money back.

We are an establishment listed with Safarinow and have been waiting for payment of monies due to us for over 120 days.

They don't answer emails and don't take calls with a message saying the are still participating in the Lockdown, respite travel being reopened.

Be very careful when dealing with this company!

Hello,

As many of others have said, Safarinow.com is NOT reliable. I am still expecting a refund and just get NO feedback at all. Please do not use their service.

DO NOT BOOK ANYTHING WITH THIS COMPANY. I have tried cancelling my booking for 4 months now but I have had no response from them whatsoever.

I had to cancel a booking when S. A went into lockdown. They didn't reply to emails but when I contacted them via FB they said they were closed but promised me a refund after lockdown ended. I think the hospitality industry has only just opened and I have now received my refund. So although communication wasn't great initially I think that the company is trustworthy and hopefulky others will soon receive refunds also.

DO NOT BOOK ANYTHING WITH THIS COMPANY. I have tried cancelling my booking for 3 months now but I have had no response from them whatsoever. I have tried calling and emails go unanswered. Do not waste your time or money on them.

Do not go near this company. I paid out a lot of money on deposits for various accomodation in South Africa and then had to cancel my trip. Safari.com said they were going to refund me but never have.

We asked the services of Safarine Tours for an ethical group meeting with the elephants.
We are delighted with this choice.
Exchanges by email and phone before our trip, on arrival one of the managers came to welcome us.
Pick up at our hotel, organization of days, meals! Everything was perfect !
Thanks to Safarine Tours and its team, I will not hesitate to call on you again, during a next stay.
Christine Bonnemains

Poor service as soon as you pay the full amount they don't care about anything.

Attention SCAM, please be careful not to book via SAFARINOW.COM!!!!

I have booked an overnight stay for 6 people through SAFARINOW.COM.
We have received the confirmation of the booking from
"Lemala Wildwaters Lodge" and paid a deposit to SAFARINOW.COM.

Lemala Wildwaters Lodge now wants the deposit from SAFARINOW for our reservation, which SAFARINOW has not yet paid.

SAFARINOW can hardly be reached by phone and does not respond to EMAILS.
This behaviour of SAFARINOW corresponds to a SCAM, which issues a proper invoice for the payment and makes the payments due to the accommodation.
Please do not book via SAFARINOW, this is the behaviour of a typical SCAM.

Did some research in looking for a place in Cape Town, Safarinow looked good and I sent an enquiry.

WARNING: You will get spam text messages and emails, endlessly, two a day, even when you unsubscribe, highly annoying and the main reason for this review.

Other than the spam the site seems fine.

This company is a SCAM! I booked online to start at Nairobi National Park and when I arrived there told me the reservation was not confirmed, but they still charged for something that we NEVER used!!!! I sent multiple emails and called them with NO RESPONSE. DONT USE THEM, save yourself a hassle.