Safety Restore Reviews 

323
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

always quick to respond, even if a call is missed-they are quick to return a response... excellent quality of work, no issues with their service to the seatbelts we send. excellent turnaround times, i... See more

Company replied

Rated 5 out of 5 stars

Several years ago, I wanted to get my seatbelts for my 1981 VW Rabbit Pickup rewebbed- to match the color of the new interior I wanted to install, as a sideline to the full on restore I had planne... See more

Company replied

Rated 5 out of 5 stars

Safety Restore team always takes care of our needs even when we make the mistakes of which service or what we actually need done. The new flat pricing also works great and keeps all the guess work out... See more

Rated 5 out of 5 stars

Great company, guys are very friendly and easy to deal with, know exactly what they are doing, I didn’t have to explain much.

Company replied

Company details

  1. Automotive Repair Equipment Wholesaler

Written by the company

National leader in post-accident restorations specializing in seat belt repairs and SRS airbag module reset services. We also provide seatbelt webbing replacement, custom color seat belts, classic car & dog chewed seat belt restoration!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

323 reviews

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4.7

All reviews

(323)

47 reviews in the last 12 months

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Rated 5 out of 5 stars

6 years repair still working fine

Actual date was September 27th 2017. 2005 Mercury Grand Marquis. The driver's side seatbelt repair is still working fine. Wasn't sure if I could get the old seatbelt out, but I did. I only used stamps for exact postage. Nothing fancy just made sure the seat belt was protected and my name and address were on the seatbelt. It was returned to me by regular mail in perfect condition. When I installed the repair, the the seatbelt code went out. Has been out ever since. The seatbelt the dealer installed on the passenger side in 2014 has now incurred a defect. It seems Safety Restore's repairs may be better than the original manufacturing.

September 27, 2022
Unprompted review
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Rated 2 out of 5 stars

Poor Customer Service

Don't rely on the 24 hour guaranteed turnaround time. They had my seatbelt for 8 days before they officially received it for repair. How convenient to not show it is received until they’re ready to make the repair. The actual work is outstanding, just understand that their 24 hour time frame is not realistic. And rarely do they answer their phone, so be prepared to be on hold for awhile and then you’re just able to leave a message, which they then don’t return the call.

June 2, 2023
Unprompted review
Rated 1 out of 5 stars

Called them to have my seat belts…

Called them to have my seat belts restored they took the payment I told them it’s dual airbag seatbelt, person on the phone told me he will charge me for single, sent it in another lady called me told me I have to pay extra for the dual week later was very rude and not professional. After all it took over a month to get my seatbelts back.

August 12, 2022
Unprompted review
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Rated 5 out of 5 stars

Good Customer Service

A couple of the things that I like about this service: (1) it is pretty fast, with the items repaired and returned to me in about a week to 10 days after I sent them; (2) the company sends a text to say that they have received the items and later a text to say they have completed repairs and are sending the items back.

April 28, 2023
Unprompted review
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