Excellent product! I use it for fruits and veggies, disinfection, livestock water and would cleansing, and rv, vehicle gasing, and hot tub disinfection, I also use the sachets for the whole house a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I received answers quickly by calling their office. Ordered and it arrived quickly. The product came with directions on mixing concentrations (how many tablets per amount of water using). Using 1st o... See more
Company replied
We are repeat customers and have been recommending safrax to friends since we started using it. We used it as a pool sanitizer all summer in Florida's heat and it worked beautifully. I didn't even h... See more
Company replied
Love love love safrax. Still looking for more info on different ways of using it, like in the garden. I just keep starting small and adding tablets till I get the desired results. Sill don’t feel co... See more
Company replied
Company details
- #1 of 15 best companies in Cleaning Products Supplier
- #1 of 2 best companies in Environmental Health Service
- #1 of 12 best companies in Industrial Equipment Supplier
- #2 of 12 best companies in Water Purification Company
- #1 of 2 best companies in Water Treatment Supplier
- #1 of 1 best companies in Water Utility Company
About Safrax
Written by the company
SAFRAX offers trusted instant Chlorine Dioxide (ClO₂) solutions for all applications, making ClO₂ accessible, effective, and guaranteed with 100% customer satisfaction.
Safrax is a global manufacturer of instant chlorine dioxide (ClO₂) generating tablets, specializing in odor removal, water treatment, and surface cleaning applications. Our tablets are trusted by homeowners, businesses, and industrial clients seeking effective solutions to eliminate tough odors, sanitize spaces, and maintain clean environments. We develop fast-activating, eco-friendly ClO₂ tablets that offer a powerful alternative to traditional cleaning products. Safrax products are residue-free, easy to use, and designed for safety when handled as directed, delivering reliable performance in residential, commercial, and industrial settings. As a direct manufacturer, we control every aspect of production, ensuring high-quality standards, product consistency, and global supply reliability. From water treatment systems to industrial odor control protocols, Safrax supports clients with expert guidance and tailored solutions for every application. At Safrax, we combine science-driven innovation, customer support, and superior product performance to set new benchmarks in odor control, air quality, and cleaning solutions worldwide. Note: Safrax products are intended for odor control, cleaning, and sanitation purposes. Any antimicrobial claims are subject to regulatory approval where applicable. Always follow product labels and safety instructions.EXPERTISE & INNOVATION
Written by the company
- Now OMRI Listed – Certified for Organic Use.
- At Safrax, we combine expertise, innovation, and global trust to deliver OMRI Listed chlorine dioxide tablet solutions, certified for organic use, ensuring safe, eco-friendly, and highly effective results. Every day, our products are relied upon worldwide to help maintain water systems, improve air quality, manage odors, and support critical facility operations, providing sustainable and reliable hygiene solutions where they matter most.
100% Satisfaction Guaranteed
Your trust, our promise
We stand behind the quality of every Safrax product. If you’re not fully satisfied with your purchase, simply reach out to our customer support team for a hassle-free replacement or full refund. We’re committed to ensuring you have a safe, reliable, and positive experience every time you choose Safrax.
Contact info
United States
- +1.855.888.2562
- support@safrax.com
- www.safrax.com
Trusted instant Chlorine Dioxide (ClO₂)
4.9
Excellent
557 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
No problems receiving this order!
February 3, 2026
Reply from Safrax
Thank you for your review! We’re glad your order arrived without any issues. Providing smooth and reliable delivery is important to us. We appreciate your support.
The SAFRAX Team 💙
Water has been odorless and clear
Water has been odorless and clear. I have not had any skin reactions. Customer service has been wonderful to answer my questions.
January 22, 2026
Reply from Safrax
Thank you for sharing your experience! We’re pleased to hear your water has remained clear and odor-free and that our customer service team was helpful in answering your questions. Providing clear guidance and dependable products is always our priority.
The SAFRAX Team 💙
Easy site to navigate and their…
Easy site to navigate and their products are Amazing!
February 3, 2026
Reply from Safrax
Thank you for your kind feedback! We’re happy to hear you found our website easy to navigate and that you’re impressed with our products. We truly appreciate your support.
The SAFRAX Team 💙
I ordered a couple of things from…
I ordered a couple of things from Safrax and everything came promptly and was well packed. Excellent quality, reasonable prices, and easy checkout.I highly recommend it.
February 10, 2026
Unprompted review
Reply from Safrax
Thank you for your thoughtful review! We’re glad everything arrived promptly and well packed, and that you found the quality and pricing to meet your expectations. Making the checkout process simple and reliable is important to us. We truly appreciate your recommendation.
The SAFRAX Team 💙
Reply from Safrax
Thank you for your feedback! We’re happy to hear your order arrived quickly and that you’re pleased with the product. We appreciate your trust and support.
The SAFRAX Team 💙
Reply from Safrax
Thank you so much for your continued trust and loyalty! It truly means a lot to hear that you love our products and plan to keep using them. We’re committed to providing consistent quality and dependable solutions you can rely on.
The SAFRAX Team 💙
Your company has always been very quick…
Your company has always been very quick and efficient. It is a pleasure doing business with you folks, and I will continue to do so in the future. Your product is amazing. I use it in my hot tub and it works wonderfully. I used to constantly struggle with the water quality Using multiple products to do so. But now your chlorine dioxide does it all at a much better price. Thank you for the great customer service.
Regards,
Mike Ririe
January 19, 2026
Reply from Safrax
Thank you for your detailed feedback, Mike. We’re glad to hear the product has been working well for your hot tub and that you’ve noticed the difference in effectiveness and value. Providing reliable solutions and responsive customer service is always our priority. We truly appreciate your continued support.
The SAFRAX Team 💙
Our family is very thankful for SAFRAX
Our family is very thankful for SAFRAX. The tablets, the information you provide on your website, and your customer service all make using chlorine dioxide easy and effective. We have used it in multiple situations including treating our hot tub, remediating mold form a basement during a construction project, and removing the mouse smell from a friend's camper. Thank you!
January 22, 2026
Reply from Safrax
Thank you so much for your thoughtful review. We’re truly grateful to hear that SAFRAX has been helpful across different situations and that our information and customer service made the process easier for you. Providing clear guidance and reliable products is always our priority. We appreciate your trust.
The SAFRAX Team 💙
I was pleased with the quick delivery
I was pleased with the quick delivery. I like the smaller bags inside as they are less apt to get damaged or exposed to the air.
I have been using the 1st bag of 500 tablets personally for over a year now. I put them into a closed container to prevent sublimation.
This last order was for friends from Zimbabwe who medically treat the indigent peoples who have very little if anything to combat the primitive elements. Another friend is flying from my home town to Zimbabwe, and can take them with her on the plane in a couple weeks, avoiding shipping costs. I've forwarded as much info as I could for them to implement the safe use of CLO2. I also gave then as much info on Mr. Humbel's history as I could.
January 20, 2026
Reply from Safrax
Thank you for your detailed feedback, Gerald. We’re glad you were pleased with the quick delivery and packaging. Proper storage in a sealed container is a responsible practice, and we appreciate your careful approach. We remain committed to providing quality products along with clear guidance for safe and appropriate use.
The SAFRAX Team 💙
Reply from Safrax
Thank you for your kind words! We truly appreciate your feedback and are glad you had a positive experience with both our product and our team. Fast, reliable service and consistent quality are always our priorities.
The SAFRAX Team 💙
I received the product in a timely…
I received the product in a timely manner with regular email updates on its whereabouts.
January 9, 2026
Reply from Safrax
Thank you for sharing your experience! We’re happy to hear your order arrived promptly and that our email updates kept you informed along the way. Clear communication and dependable delivery are important to us.
The SAFRAX Team 💙
Thank you for adding packs of 100
Thank you for adding packs of 100, my previous order is mostly in one jar and some turning to powder.
January 20, 2026
Reply from Safrax
Thank you for your feedback! We’re glad the 100-count packs are working better for you. Proper storage in a tightly sealed container helps maintain product integrity, and we appreciate you sharing your experience. Your input helps us continue improving packaging options.
The SAFRAX Team 💙
was easy to order
January 7, 2026
Reply from Safrax
Thank you for your review! We’re happy to hear the ordering process was simple and convenient. We work hard to keep everything straightforward and efficient for our customers.
The SAFRAX Team 💙
Was very glad to be able to order…
Was very glad to be able to order safrax products for our hot tub! Great service and shipping! Thank you ! Will be ordering again!!
January 16, 2026
Reply from Safrax
Thank you for your continued trust! We’re glad the product is working well for your hot tub and that you’ve had a positive experience with our service and shipping. We truly appreciate your loyalty and look forward to serving you again.
The SAFRAX Team 💙
The absolute best
December 31, 2025
Reply from Safrax
Thank you so much for your kind words! We truly appreciate your trust and support. Knowing that you consider SAFRAX the absolute best means a lot to us and reinforces our commitment to quality, effectiveness, and safety.
The SAFRAX Team💙
I will order your product again!
I will order your product again! I use it in my hot tub and the water is soft and clean. I do not get itchy skin any more, as I did with the previous chemicals. I am also going to start using your product in my kitchen - for washing vegetables and general cleaning. I am grateful to Mike Adams the Health Ranger for talking about your product on his show.
January 13, 2026
Reply from Safrax
Thank you so much for sharing your experience! We’re glad to hear how well SAFRAX is working in your hot tub—clean, soft water and more comfortable skin are exactly what we aim for. It’s also great to know you’re exploring kitchen uses like washing vegetables and general cleaning. We truly appreciate your trust and your support!
— The Safrax Team 💙
Reply from Safrax
Thank you for your feedback! We’re happy to hear you found SAFRAX easy to use and effective. That simplicity and reliability are exactly what we strive to deliver. We appreciate your support!
— The Safrax Team 💙
Grateful for the customer service and…
Grateful for the customer service and the great product Safrax offers. S many great uses.
January 12, 2026
Reply from Safrax
Thank you so much for your kind words! We’re happy to hear that both our customer service and the versatility of Safrax made a positive difference for you. Providing reliable solutions with many practical uses is exactly what we aim for. We truly appreciate your support and trust.
— The Safrax Team 💙
Estate Work
In handling an estate, I've been forced to go through papers and records and photos that are old and moldy. The time-release sachets have been a lifesaver for me. I put one in a file cabinet or bin and wait... it's a night and day difference!
January 10, 2026
Reply from Safrax
Thank you for sharing your experience! We’re so glad the time-release sachets have been helpful during such a demanding process. Protecting important documents and personal records from moisture and odors is exactly what they’re designed for, and it’s great to hear they made a noticeable difference. We truly appreciate your trust in Safrax.
— The Safrax Team 💙
Everything was great
Everything was great! The net site was easy to use, My order was quickly sent and received. Best of all, Safrax pills are easy to use since the ppm of a desired solution is simply the percent of the 100 ppm solution.
January 4, 2026
Reply from Safrax
Thank you for such a thoughtful review! We’re glad to hear everything—from ordering to delivery—was smooth and that the simplicity of calculating ppm made the process easy and intuitive. That clarity and control are exactly what SAFRAX is designed to provide. We truly appreciate you taking the time to share your experience.
— The Safrax Team 💙
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.