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Safrax Reviews 558

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's effectiveness and quality, noting its versatility for various uses like water purification, cleaning, and disinfection. Many appreciate the ease of ordering and the swift delivery service, often highlighting the product's ability to maintain water clarity and cleanliness without issues. However, some customers expressed dissatisfaction with the product's stability, noting that the small tablets can disintegrate into powder if left in their package after opening. A few also mentioned feeling underwhelmed by its performance for specific tasks, such as eliminating kitchen odors, and desired more comprehensive video instructions for diverse applications.

What people talk about most

Product

Users describe positive interactions with the product, highlighting its versatility and effectiveness for... See more

Quality

People report positive experiences with quality, consistently praising the product's effectiveness and... See more

Delivery service

Customers consistently report positive experiences with delivery and shipping. Reviewers frequently praise... See more

Order

Clients share positive opinions on order. Many customers praise the fast and efficient ordering process, with... See more

User experience

Consumers find the user experience to be positive, highlighting the product's ease of use and versatility.... See more

Based on these reviews

Rated 5 out of 5 stars

Excellent product! I use it for fruits and veggies, disinfection, livestock water and would cleansing, and rv, vehicle gasing, and hot tub disinfection, I also use the sachets for the whole house a... See more

Company replied

Rated 5 out of 5 stars

I received answers quickly by calling their office. Ordered and it arrived quickly. The product came with directions on mixing concentrations (how many tablets per amount of water using). Using 1st o... See more

Company replied

Rated 5 out of 5 stars

We are repeat customers and have been recommending safrax to friends since we started using it. We used it as a pool sanitizer all summer in Florida's heat and it worked beautifully. I didn't even h... See more

Company replied

Rated 5 out of 5 stars

Love love love safrax. Still looking for more info on different ways of using it, like in the garden. I just keep starting small and adding tablets till I get the desired results. Sill don’t feel co... See more

Company replied


Company details

  1. #1 of 15 best companies in Cleaning Products Supplier
  2. #1 of 2 best companies in Environmental Health Service
  3. #1 of 12 best companies in Industrial Equipment Supplier
  4. #2 of 12 best companies in Water Purification Company
  5. #1 of 2 best companies in Water Treatment Supplier
  6. #1 of 1 best companies in Water Utility Company

About Safrax

Written by the company

SAFRAX offers trusted instant Chlorine Dioxide (ClO₂) solutions for all applications, making ClO₂ accessible, effective, and guaranteed with 100% customer satisfaction.

Safrax is a global manufacturer of instant chlorine dioxide (ClO₂) generating tablets, specializing in odor removal, water treatment, and surface cleaning applications. Our tablets are trusted by homeowners, businesses, and industrial clients seeking effective solutions to eliminate tough odors, sanitize spaces, and maintain clean environments.

We develop fast-activating, eco-friendly ClO₂ tablets that offer a powerful alternative to traditional cleaning products. Safrax products are residue-free, easy to use, and designed for safety when handled as directed, delivering reliable performance in residential, commercial, and industrial settings.

As a direct manufacturer, we control every aspect of production, ensuring high-quality standards, product consistency, and global supply reliability. From water treatment systems to industrial odor control protocols, Safrax supports clients with expert guidance and tailored solutions for every application.

At Safrax, we combine science-driven innovation, customer support, and superior product performance to set new benchmarks in odor control, air quality, and cleaning solutions worldwide.

Note: Safrax products are intended for odor control, cleaning, and sanitation purposes. Any antimicrobial claims are subject to regulatory approval where applicable. Always follow product labels and safety instructions.

EXPERTISE & INNOVATION

Written by the company

Now OMRI Listed – Certified for Organic Use.
At Safrax, we combine expertise, innovation, and global trust to deliver OMRI Listed chlorine dioxide tablet solutions, certified for organic use, ensuring safe, eco-friendly, and highly effective results. Every day, our products are relied upon worldwide to help maintain water systems, improve air quality, manage odors, and support critical facility operations, providing sustainable and reliable hygiene solutions where they matter most.

100% Satisfaction Guaranteed

Your trust, our promise

Your trust, our promise

We stand behind the quality of every Safrax product. If you’re not fully satisfied with your purchase, simply reach out to our customer support team for a hassle-free replacement or full refund. We’re committed to ensuring you have a safe, reliable, and positive experience every time you choose Safrax.


Contact info

Promotion box for Safrax

Trusted instant Chlorine Dioxide (ClO₂)

Solutions for all applications, accessible, effective and guaranteed

4.9

Excellent

TrustScore 5 out of 5

558 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

The ordering was easy and the delivery…

The ordering was easy and the delivery was prompt, product is excellent

November 21, 2025
Safrax logo

Reply from Safrax

Thank you so much for sharing this, Jon!
We’re really glad to hear your ordering and delivery experience was smooth and that the product met your expectations. We truly appreciate you choosing Safrax and look forward to supporting anything you need.
— Safrax Team 💙

Rated 4 out of 5 stars

I bought this product for emergency…

I bought this product for emergency use. 1 tablet will sanitize 5 gallons of drinking water.

I cannot comment on the quality of the product other than to say it's extremely competitively priced, well packaged, and the ordering process was painless.

Product delivery was prompt and without issues.

I live in an apartment complex and should we ever be in a situation where we need to sanitize water, depending on the initial water quality, this purchase will produce about 1,200 gallons of clean water for me and my neighbors

November 9, 2025
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Reply from Safrax

We’re grateful you chose Safrax for your emergency preparedness. Clear packaging, value, and reliability are priorities for us, and it’s great to know the ordering and delivery process worked well for you. If you ever want guidance on water treatment ratios, scenarios, or long-term storage, our team is always here to support you.
support@safrax.com

— Safrax Team 💙

Rated 5 out of 5 stars

Great product!?

Great product!

November 18, 2025
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Reply from Safrax

Thank you, Esther!
We’re so glad to hear you’re enjoying the product. Your trust means a lot to us, and we’re here anytime you need support or have questions.
— Safrax Team 💙

Rated 5 out of 5 stars

Excellent product!

Excellent product!
I use it for fruits and veggies, disinfection, livestock water and would cleansing, and rv, vehicle gasing, and hot tub disinfection, I also use the sachets for the whole house air purification. It works great!
Note about gasing...following your directions, the tablets explode when they hit the water. Luckily I made my husband wear a full face mask respirator because the whole face mask was covered with exploded pellets. It didn't matter if he dropped them in one by one or bunches, it had the same reaction. This never happened when putting them in the hot tub or quart bottles so we didn't expect such a violent reaction.
Love this product!

November 21, 2025
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Reply from Safrax

Thank you so much for your detailed feedback!
We’re thrilled to hear how versatile Safrax has been for your home, food, RV, hot tub, and purification needs. And we truly appreciate you mentioning your experience with gassing reactions — depending on water temperature, mineral content, and quantity of tablets, the reaction can sometimes be stronger. Your description will be very helpful for other users, and our support team is always here to guide you on safe handling setups or gas-release containers if you'd like.
---> support@safrax.com

Thank you again for trusting Safrax for so many applications!

— Safrax Team 💙

Rated 5 out of 5 stars

Great product

Great product, great service!

November 7, 2025
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Reply from Safrax

Thank you so much, Karen! We’re thrilled to hear you enjoyed both the product and the service. We appreciate you choosing Safrax and are always here if you need anything else.
— Safrax Team 💙

Rated 5 out of 5 stars

I received the order in just a few…

I received the order in just a few days. The order was correct and arrived in good condition. The product is exactly as described and it works great. This was my second order from Safrax. I have zero complaints.

November 19, 2025
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Reply from Safrax

Thank you, Keith! We’re happy to hear everything arrived in perfect condition and that Safrax continues to meet your expectations. We appreciate your trust and repeat orders—means the world to us!
— Safrax Team 💙

Rated 5 out of 5 stars

Love love love safrax

Love love love safrax. Still looking for more info on different ways of using it, like in the garden. I just keep starting small and adding tablets till I get the desired results. Sill don’t feel confident that I know how to use it for our well water system. Would love to see videos. Trying out the safrax odor eliminator bags. Haven’t figured that out exactly either, I’m still smelling cat urine.
Love that I don’t have to worry about getting toxic chemicals on my hands while cleaning and it’s safe to use around my animals.

November 18, 2025
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Reply from Safrax

Thank you so much for your kind words, Jilleen! We’re really glad to hear how Safrax has helped and that you feel comfortable using it without harsh chemicals — that means a lot to us.

Regarding the cat litter box odor, the Slow-Release ClO₂ Pouch Bags you mentioned are fantastic for continuous air purification, but they are not the correct protocol for treating a cat litter box directly. That application requires a different method to ensure both safety and effectiveness.

Our Customer Service team will gladly guide you step-by-step on how to use the right Safrax product for cat-litter odor removal, garden use, well-water treatments, or any other applications you’re exploring.

Please feel free to reach out anytime — we’re here to help:
📞 +1.855.888.CLO2 (2562)
+1.888.795.5888
📧 support@safrax.com

Thank you again for trusting Safrax!
– Safrax Team

Rated 5 out of 5 stars

Wonderful company doing some good for…

Wonderful company doing some good for the world… which of course means our corrupt government has to try to crush it. If you value the health of your water, your air, and your family, stock up on their products while you still can.

December 2, 2025
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Reply from Safrax

Thank you, Kate! Your words mean so much to our team. We’re grateful for your trust and for valuing cleaner water and safer air. We’re honored to support your home and family in such an important way.
— Safrax Team 💙

Rated 5 out of 5 stars

Worked as promised

Took care of my issue.

November 18, 2025
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Reply from Safrax

Thank you, Eve! We’re happy to hear the product worked just as promised and helped resolve your issue. We truly appreciate you choosing Safrax and sharing your experience!
— Safrax Team 💙

Rated 5 out of 5 stars

Thanks Safrax

Quick, easy to use. it seems to have treated my 50 year old home and crawl space satisfactory. I would definitely recommend this product to friends. Thanks Safrax

November 28, 2025
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Reply from Safrax

Thank you so much, Kevin! We’re glad to hear how well it worked in your home and crawl space. Your trust and recommendation truly mean a lot to us. We’re here anytime you need support!
— Safrax Team 💙

Rated 5 out of 5 stars

This stuff is great

This stuff is great, the only thing I don’t like about it is if you open the bag, you gotta use it pretty quickly otherwise it disintegrates and it’s useless

December 1, 2025
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Reply from Safrax

Thank you for the great feedback! We’re glad you’re enjoying it. Once the bag is opened, it should be used promptly — and storing it tightly sealed, away from air and light, will help it last much longer. We appreciate you noticing that detail!
— Safrax Team 💙

Rated 5 out of 5 stars

I tried Safrax and it worked well for…

I tried Safrax and it worked well for me. The process was straightforward and the product does what it promises. I'm satisfied with my purchase.

October 29, 2025
Unprompted review
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Reply from Safrax

Thank you so much! We’re really glad to hear the process felt simple and that the product worked just as expected for you. Your satisfaction means a lot to us — thanks for choosing Safrax!
— Safrax Team 💙

Rated 5 out of 5 stars

Thompson Swim Spa

Excellent product keeping our Swim Spa clean and clear.

November 14, 2025
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Reply from Safrax

Thank you, John! We’re thrilled to hear your Swim Spa is staying clean and clear with our product. It’s wonderful to support your routine and water care. We truly appreciate your trust!
— Safrax Team 💙

Rated 5 out of 5 stars

Nice

Nice, nice, nice

November 14, 2025
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Reply from Safrax

Thank you, Erkin! Short and sweet — we love it. We’re happy to know you’re enjoying the product and truly appreciate you taking the time to share your feedback.
— Safrax Team 💙

Rated 5 out of 5 stars

phone is answered quickly

phone is answered quickly

knowledgeable staff

great product for so many uses

grea for my hot tub

November 12, 2025
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Reply from Safrax

Gary, thank you for such a wonderful review! We’re happy to know our team was able to help quickly and that you’re enjoying the product across so many uses — especially in your hot tub. Your trust means a lot to us!
— Safrax Team 💙

Rated 5 out of 5 stars

Using the tablets in cold plunge

Using the tablets in cold plunge. So far so good.
Thank you

November 10, 2025
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Reply from Safrax

Thank you so much for sharing! We're glad to hear the tablets are working well for your cold plunge. We truly appreciate your trust in Safrax and are here for anything you may need 💙
— The Safrax Team

Rated 5 out of 5 stars

Great company

Great company ! Great Versatile Product !

November 10, 2025
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Reply from Safrax

Thank you for the kind words! We're thrilled to know you're enjoying the versatility and reliability of Safrax. Your support means a lot to us 💙
— The Safrax Team

Rated 5 out of 5 stars

Amazing Product

Product is amazing and I’ve always received my order on time with excellent communication.

November 8, 2025
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Reply from Safrax

Thank you for your wonderful feedback! We're happy to hear the product and communication exceeded expectations. We appreciate your trust💙
— The Safrax Team

Rated 5 out of 5 stars

Unmatched support

Prior to purchasing Safrax tablets for my spa, I sent a message to the Safrax support team asking several questions. A support team member by the name of Kathy responded very quickly and answered all of my questions in a knowledgeable, professional, and courteous manner. Kathy put my mind at ease and I purchased two 500 tablet packages of SPA CLO2. I am in the process of switching from dichlor to Safrax now. Time will tell how they work in my spa but I find comfort in knowing there is a support network available should I have additional questions.

November 9, 2025
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Reply from Safrax

Thank you for this thoughtful review! We're glad our team could assist and give you confidence in switching to Safrax. We're always here to support you every step of the way 💙
— The Safrax Team

Rated 5 out of 5 stars

We use this in our hot tub

We use this in our hot tub. It is amazing stuff! It does everything the expensive chemicals do without the chemicals. Love this stuff!

November 7, 2025
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Reply from Safrax

We're so happy to hear your hot tub is doing great with Safrax! Thank you for choosing a cleaner, simpler solution. We appreciate your trust 💙
— The Safrax Team

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