Salary Finance Reviews 

24,393
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 4,816 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise how simple the platform is for obtaining quick financial support before payday without facing unnecessary stress. Consumers truly appreciate the remarkably fast payments arriving in minutes, alongside clear explanations of borrowing costs and manageable monthly repayments. Some reviewers were not happy with automated payment systems and communication difficulties regarding loan settlements and account management. A few people mentioned experiencing persistent billing errors, delayed support responses, and unexpected default notices that caused considerable frustration. Others noted ongoing difficulties when trying to settle accounts or resolve issues through customer service teams.

What people talk about most

Service

Clients share positive opinions on service, consistently highlighting the rapid turnaround and efficient... See more

User experience

Customers consistently note positive experiences with user experience, highlighting a simple,... See more

Payment

People report positive experiences with payment, highlighting how the advance functions as a helpful... See more

Value for money

Consumers find the financial service to be a reliable and affordable option for accessing cash between... See more

Customer service

Customers had positive experiences with customer_service, noting that support agents are very helpful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lifesaver, especially that last 10 days before payday 🤣, so easy and convenient should I need quick access to cash but don't want to go through applications for loans or use credit cards. The App is... See more

Rated 5 out of 5 stars

Honestly, one of the easiest financial services I’ve used. Quick, straightforward and no unnecessary hassle. Salary Finance genuinely made things easier when I needed it most — definitely worth consi... See more

Rated 5 out of 5 stars

I have been using Salary finance for about a year now and it has been fantastic, I work extra in the month and I get a little short on occasions before payday, The money is with you within minutes an... See more

Rated 5 out of 5 stars

I am happy with SF service as they are always there to give me a hand if money is needed before payday Absolute life saver.And money arriving in 5 minutes in account. 🙂


Company details

  1. Non-Bank Financial Service
  2. Alternative Financial Service
  3. Savings Bank
  4. Software Company

Written by the company

Finances have a huge impact on our health, our happiness, our home life, and our work life. Salary Finance aims to help working people move out of debt and into savings. // Salary Finance Inc (NMLS #1750487)


Contact info

4.9

Excellent

TrustScore 5 out of 5

24K reviews

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4.9

All reviews

(24,393)

4,627 reviews in the last 12 months

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Rated 5 out of 5 stars

Salary finance to the rescue

I stumbled on this totally by accident looking at my work app. I had an unexpected expense crop up so I applied for a 12 month loan.
The application process was really easy and the response was really quick.

August 9, 2026
Unprompted review
Rated 5 out of 5 stars

In a pickle

What a fantastic relief to have this when we need it most. This loan reduced all my financial stress in less than 10 minutes. Would recommend to anyone who’s in a bind.

August 5, 2026
Unprompted review
Rated 5 out of 5 stars

Helpful

The cost of living has been really difficult for everyone, but salary finance can ease some concerns. Ita nice being able to access some of your money from your next paycheck, and great being able to get a loan which comes out along with your tax

August 11, 2026
Unprompted review
Rated 5 out of 5 stars

An invaluable financial benefit

Having access to low-interest salary sacrifice loans and advances on my pay has been absolutely essential in helping me manage my finances, particularly throughout the cost-of-living crisis.

Salary Finance has been invaluable when unexpected expenses arise. When something essential suddenly needs replacing, such as a boiler or a major household appliance, knowing I can access funds quickly and affordably removes an enormous amount of stress.

I've always been incredibly impressed by how straightforward the process is and how swiftly advances are arranged when they're needed. It's a genuinely useful service that has made a real difference to my financial wellbeing, and I'm extremely grateful to have access to it.

August 10, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic platform

Fantastic platform! Fantastic company! Really helped over the phone in great detail. Spoke to a phenomenal lady called Nayalady (i do hope i spelt your name correctly) she was just amazing from start to finish.

Very well explained and only took me 5 minutes to sort.

Highly recommend!

August 10, 2026
Unprompted review
Rated 5 out of 5 stars

Great service to provide!

Extremely helpful to use as a one off when needed. Advances are immediate and 2 Advances per month are great for months like christmas or when i’ve 5 family birthdays in september and they creep up! I’ve taken a small loan before to cover a car issue which also was so easy, quick to be approved and have never had an issue. Definitely a huge factor in my choice of work now if this is offered as it’s been so helpful 😊 Easy to navigate on website or the App!

August 11, 2026
Unprompted review
Rated 2 out of 5 stars

Great first experience, but my second loan was stressful from start to finish

I’ve used Salary Finance before and had a flawless experience. My first loan was easy to manage, the dashboard was simple, and I even paid it off early without any issues. Because of that, I felt confident using them again when I needed help with an essential repair.

This second experience, however, was completely different.

My application started on 24 July, and although the initial approval was quick, everything after that became slow, unclear, and stressful. I needed this loan for a repair — not a luxury — and the delays made the situation much harder than it should have been.

The manual review dragged on, and then the bank verification took days. I spent the entire weekend waiting, then most of Monday, and still had no update. I had to chase multiple times, send follow‑up emails, and even call them just to confirm they had received my certified bank statement. Their advertised “24‑hour response” suddenly became “3–5 working days,” which isn’t helpful when you’re dealing with an urgent expense.

On top of that, I received daily automated feedback emails asking about my “experience” even though my case wasn’t resolved. It felt like their automated system thought everything was finished while the manual team was still days behind. The communication didn’t match the reality of what was happening.

After all the delays, the verification finally completed on 10 August, I signed the loan, and the money arrived quickly. The product itself works well, and once the admin finally moved, everything was smooth — but the waiting time and inconsistent communication made the whole process unnecessarily stressful.

Salary Finance can be great — my first loan proved that — but this second experience showed that their verification process and communication need serious improvement, especially for customers dealing with urgent repairs or unexpected costs.

August 10, 2026
Unprompted review
Salary Finance logo

Reply from Salary Finance

Hi John,

Thank you for taking the time to share such detailed feedback.

We're glad your first experience with us was smooth, and sorry the verification process and communication fell short this time, especially given how urgent the repair was. We appreciate your comments about the delays and the automated updates not reflecting where things actually stood with your case, and we'll make sure this is shared with the relevant teams.

Best regards,
Salary Finance Team

Rated 5 out of 5 stars

This is my second time using this…

This is my second time using this service. If you are accepted for the loan. The money is normally in your account within 15 minutes. The re-payments come straight out of your wages, so you don't have to worry about keeping enough money in the bank.

August 5, 2026
Unprompted review
Rated 5 out of 5 stars

Absolute life saver

Absolute life saver, I wasn’t aware of this option on advance wages and it has helped me out in a real time of need. Easy to use and money was in within the hour. 100% recommendation from me. Thank you

August 10, 2026
Unprompted review

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