Salary Finance Reviews 

24,007
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 4,767 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the service easy to use, with many appreciating the straightforward application process and seamless user experience. People frequently highlight the speed of fund transfers, often receiving money almost immediately or within minutes. The convenience of repayments being deducted directly from salaries is also a significant positive, helping users avoid missed payments and manage their finances more easily. Many consider the service a valuable lifeline for unexpected expenses or when needing a financial buffer before payday. However, some customers also noted issues with customer service, describing it as unavailable, slow to respond, or unhelpful, with some experiencing a lack of communication and repeated delays. A few other people also felt that the approved loan amounts were sometimes lower than requested or involved additional steps like providing bank statements.

What people talk about most

Service

Consumers find the service to be positive, with many reviewers describing it as helpful, efficient, and a... See more

Payment

Customers had positive experiences with payment, frequently highlighting the speed and ease of the process.... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the ease and simplicity of the... See more

Customer service

People report positive experiences with customer service, highlighting the team's friendliness,... See more

Value for money

Customers consistently note positive experiences with value for money, often highlighting the service as a... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Navigating on this app was quick and super easy. The actual application was smooth. Was not restrictive and judgemental. The peace of mind comes with the fact that the repayments come straight from p... See more

Rated 5 out of 5 stars

Fantastic. I was waiting on my fuel expenses and was told they go into my wages. I decided to take them out before to help cover summer holidays! Really quick and clear. It also made it very helpful t... See more

Rated 5 out of 5 stars

Salary finance is one innovation I found so grateful for the providers… they did well in helping life easy for mankind. Salary finance made life so simple for me, which I really appreciate. Sal... See more

Rated 5 out of 5 stars

I took a loan through salary finance to help the cost of moving home and the Service has been Fantastic. It’s super easy to log into my account and check balance and make payments and because the... See more


Company details

  1. Non-Bank Financial Service
  2. Alternative Financial Service
  3. Savings Bank
  4. Software Company

Written by the company

Finances have a huge impact on our health, our happiness, our home life, and our work life. Salary Finance aims to help working people move out of debt and into savings. // Salary Finance Inc (NMLS #1750487)


Contact info

4.9

Excellent

TrustScore 5 out of 5

24K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(24,007)

4,581 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Had three previous loans that were…

Had three previous loans that were approved, repaid on time through salary and repaid early in one case.

They have declined me again, despite my credit file in better standing than it was previously.

Insert their generic response about credit factors blah blah blah. Load of rubbish.

July 5, 2026
Unprompted review
Salary Finance logo

Reply from Salary Finance

Hi,

Thank you for taking the time to share your feedback.

We understand how frustrating this is, particularly given your repayment history with us. Lending decisions are based on a range of factors at the point of each application and can change over time, but we appreciate that isn't the outcome you were hoping for.

If you would like to discuss further, please contact us at hello@salaryfinance.com with the subject line "Trustpilot".

Best regards,
Salary Finance Team

Rated 5 out of 5 stars

Salary Finance is easy to do

Salary Finance is easy to do, and takes a worry off your mind when you are struggling at the end of the month. As it comes out of your pay so you don't have to worry about paying back.

July 3, 2026
Unprompted review
Rated 5 out of 5 stars

Just so easy and simple to use

Just so easy and simple to use! Signing up was quick and easy, now I’m just a few taps away from requesting pay a little earlier, fantastic for when you do lots of overtime before a holiday and payday doesn’t align! Also used the loan service for a car as it was a better rate, just comes out my pay every month so messing around paying it!

April 1, 2026
Unprompted review
Rated 2 out of 5 stars

Good website, useless staff

When you don't have any problems with the website this company is brilliant. It's generally easy to use and is a good way to borrow.

However there is absolutely no customer service available. The people running the phones have no idea how to help and can be incredibly rude. Same with the staff on the live chat and email. I raised an issue which nobody was able to solve and eventually they just closed on their own without my permission.

July 3, 2026
Unprompted review
Salary Finance logo

Reply from Salary Finance

Hi Christopher,

Thank you for taking the time to share your feedback.

We're pleased to hear you've found the website easy to use. We're sorry to hear your experience with our customer service team fell short of what you should expect. Feedback like this is important to us and will be shared with the relevant teams for review.
If you would like us to look into the issue that was raised, please contact us at hello@salaryfinance.com with the subject line "Trustpilot".

Best regards,
Salary Finance Team

Rated 5 out of 5 stars

Money Tool

I have been using salary finance for a while now and it is possibly one of the best tools available to manage money.

The process is very simple and allows quick access to funds for emergencies.

July 4, 2026
Unprompted review

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