I've subscribed at Dropshipp plan, but later(two minutes after) I've discovered that SaleHoo works only with Shopify, So I've demand a refund just after 5mins of the operation, but no one is availa... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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See what reviewers are saying
After my contacting within few minutes reply received from Dedicated Co. Founder Simon.s and then Karen very nice guidelines and reply very Fast & fantastic support and very usefulness hopeful to s... See more
Company replied
I really appreciate your help today! Your support was very clear, helpful and supportive. Thank you!
Company replied
The one thing that I'm disappointed with, is the directory doesn't give you the product categories that you input. It will show other products that's not related to what you enter in box, and most tim... See more
Company replied
Company details
Written by the company
SaleHoo is a suite of powerful, purpose-built tools and resources for eCommerce entrepreneurs. Online selling is streamlined with a directory of vetted wholesale and dropship suppliers, pre-approved products and robust dropship automation. Members use the research tool to access information like trending products, sell-through rates, and profit margins. SaleHoo also hosts a 137,000 strong community forum and offers expert-led eCommerce training to help founders grow their online store.
Contact info
PO Box 41072, 8247, Christchurch, New Zealand
- +1 213-839-6836
- support@salehoo.com
- www.salehoo.com
4.1
Great
459 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
As one of Salehoo's Top 20 suppliers
As one of Salehoo's Top 20 suppliers, I can say that the support from Salehoo is excellent. Nothing seems to be too much trouble for them. I have also found them to be proactive in making suggestions to suppliers as to how they can improve their Supplier listing in Salehoo. Great stuff!
Barry Roche
Export Partner
VOLCANIC EARTH
June 3, 2021
Unprompted review
Reply from SaleHoo Group Limited
Hi, Barry,
Thanks for taking the time and effort to leave us a review! We’re glad you had a good experience us.
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Reply from SaleHoo Group Limited
Hi Amira,
Thanks for your review. Just let us know if you need anything else, and we'll be glad to assist you.
Quality Customer Service Again, and Again
I have had several interactions with SaleHoo over the past 6 months and each time my questions have been answered very quickly and to my satisfaction.
Their customer service is top-notch and they practice what they preach.
It's refreshing to interact with a business who has the best interests on clients in mind.
May 26, 2021
Unprompted review
Dependable and well organized
I have only been working with Salehoo for a short amount of time and I can say that I am really looking forward to having a good relationship with them.
They are dependable, well-organized and a pleasure to work with.
I highly recommend them.
Sean Dye SuperOutdoorShop
May 24, 2021
Unprompted review
Excellent service.
May 18, 2021
Unprompted review
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Customer Service
Emailed them about information and the response was quick and well informed. They did a follow up to make sure everything was alright when I had forgot to reply. Great service, Great people.
May 16, 2021
Unprompted review
Always responsive
Always responsive - always able to offer advice - always excellent customer service!
May 15, 2021
Unprompted review
I wanted to cancel my service
I wanted to cancel my service, and I got a reply to offer me free service for life if I was to keep my subscription. I don’t need it anymore so I declined, but the generosity and kindness from the salehoo family and especially Phil to even offer that is amazing. Very quick email reply’s and great customer service. I’m sad to be leaving, but I’m leaving a great review for the salehoo family for the great service I received!
May 13, 2021
Unprompted review
I bought a plan but realized it wasn't…
I bought a plan but realized it wasn't for my business. I asked for my money back and it was no hassle at all. Hats off to all fantastic person working here. Never leave you hanging even with a simple inquiry. One of the best customer service i have encountered. Well done!!
May 11, 2021
Unprompted review
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Great customer service
Great customer service, very knowledgeable. Certainly recommend.
April 30, 2021
Unprompted review
Great customer service!!!!!
April 20, 2021
Unprompted review
I can only give words of praise for the…
I can only give words of praise for the team behind everything. I especially want to thank Rhea for her help
April 13, 2021
Unprompted review
Great customer support
Great customer support
They are very prompt and helpful
April 8, 2021
Unprompted review
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This site is very helpful and it makes…
This site is very helpful and it makes starting an online business fun! The customer support is spot on with getting back to you in a timely manner and they're very kind! Love it!
April 6, 2021
Unprompted review
Great customer service
Great customer service. Always follow up in a timely manner.
April 5, 2021
Unprompted review
This experience really makes me feel…
This experience really makes me feel comfortable that I found the right place to do business!
March 30, 2021
Unprompted review
Best Customer Service!
I had lots of questions before signing up with SaleHoo and they answered me right away by chatting. They have full of information right to my answers. And after joining them, they are still on your side. When I was stuck and something and wrote to them, they just replied to me pretty much right away. They went above and beyond to make sure that I've got what I'm looking for. Happy Customer here!
March 26, 2021
Unprompted review
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If you're looking for a company that…
If you're looking for a company that takes pride in their word and is dedicated to service, SaleHoo fits the bill.
March 2, 2021
Unprompted review
A real person answered my doubts.
Very fast response , very kind and helpful costumer service. He really read my message I felt empathize. I hope we can keep working together
February 17, 2021
Unprompted review
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