SaleHoo Group Limited Reviews 

459
TrustScore 4 out of 5

4.1

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Rated 3 out of 5 stars

I've subscribed at Dropshipp plan, but later(two minutes after) I've discovered that SaleHoo works only with Shopify, So I've demand a refund just after 5mins of the operation, but no one is availa... See more

Company replied

Rated 5 out of 5 stars

After my contacting within few minutes reply received from Dedicated Co. Founder Simon.s and then Karen very nice guidelines and reply very Fast & fantastic support and very usefulness hopeful to s... See more

Company replied

Rated 5 out of 5 stars

I really appreciate your help today! Your support was very clear, helpful and supportive. Thank you!

Company replied

Rated 4 out of 5 stars

The one thing that I'm disappointed with, is the directory doesn't give you the product categories that you input. It will show other products that's not related to what you enter in box, and most tim... See more

Company replied

Company details

  1. e-Commerce Solution Provider
  2. Business to Business Service

Written by the company

SaleHoo is a suite of powerful, purpose-built tools and resources for eCommerce entrepreneurs. Online selling is streamlined with a directory of vetted wholesale and dropship suppliers, pre-approved products and robust dropship automation. Members use the research tool to access information like trending products, sell-through rates, and profit margins. SaleHoo also hosts a 137,000 strong community forum and offers expert-led eCommerce training to help founders grow their online store.


Contact info

4.1

Great

TrustScore 4 out of 5

459 reviews

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4.1

All reviews

(459)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

SaleHoo's customer service

I have never seen a customer service as great as SaleHoo's. All of them(Joe, Karen and especially Rhea) are GREAT. They will go the EXTRA mile to help you. I am very impressed and the price is right.

December 4, 2020
Unprompted review
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Rated 5 out of 5 stars

The Benefits SaleHoo Provides is Priceless!

I appreciate the services SaleHoo provides. I have found great value in the information they offer as well as the tools and resources that helps me connect with others and options to scale my business. My decision to invest in this service has produced many benefits. Thank you!

December 4, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

I didn’t actually end up using their service due to a little mismatch from my end on product availability. But their customer service team are absolutely fantastic! Dealt with me kindly and with respect and processed my refund promptly with no hassles whatsoever.

December 2, 2020
Unprompted review
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Rated 5 out of 5 stars

very helpful

i just wanted to know a couple of things but they guided me priceless tips and recommendations. they gave me more help than what i asked.

November 27, 2020
Unprompted review
Rated 5 out of 5 stars

I’m happy I came across sale hoo this…

I’m happy I came across sale hoo this is where you’ll learn to clear all your doubts and get help to truly understand how much sale hoo can offer to really change your life if you’re looking to start an e-commerce I highly recommend.

November 8, 2020
Unprompted review
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Rated 5 out of 5 stars

Highly Recommended

Highly, highly recommended. If you are a merchant and wanting more exposure about your products, SaleHoo will take care of you; I promise. Great company, great employees and a great service. Thank you so much! 😁

October 30, 2020
Unprompted review
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Rated 5 out of 5 stars

Karen goes above & beyond

My 7 day day trial about to be up and I was going to be charged annually if I didn't opt out or upgrade. Well it it didn't give me an option to upgrade to lifetime, here's where karen came in & saved the day. She went above & beyond what a lot of other customer service reps would do for you. Most would just tell you there's nothing they can do. This experience really makes me feel comfortable that I found the right place to do business!

October 17, 2020
Unprompted review
Rated 5 out of 5 stars

From a Disappointed Customer to a Raving Fan!

Update: I was contacted by Salehoo's AMAZING customer service. They deeply apologized for the horrible experience with Clickbank and fixed the error and also went above and beyond to change my experience. Their co founder even got involved which shows how much they care. They are truly customer centric and they took ownership of the problem. Every business would run into issues with customers, that is expected. How you handle the situation however is what set them apart. They turned a furious customer into a loyal fan. I wish them all the best and success as they deserve it. Love you guys!

Original Review:
I signed up for their directory list and after a year got a notification of renewal when I tried to cancel, there was no way to cancel it from Salehoo itself. You have to contact ClickBank. So I jumped on the chat with ClickBank and everything was fine until I told them I want to cancel my subscription. The agent ghosted me.

October 15, 2020
Unprompted review
SaleHoo Group Limited logo

Reply from SaleHoo Group Limited

Hi Ryan,

Sorry to hear about your experience with ClickBank’s representative. SaleHoo can actually process membership cancellations by contacting our support channels here: https://www.salehoo.com/contact .

I can personally process your request if you send us an email with subject line: “ATTN: Rhea Bontol - cancellation request”. You can send it over to support@salehoo.com with your full name, order number, and email address.

I look forward to your communication.


All the best,

Rhea Bontol
Customer Success Supervisor

https://www.salehoo.com

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Rated 5 out of 5 stars

SaleHoo a Needle in a haystack

Going through Google to find a good company to drop ship of give honest information about the process is a needle in a haystack. SaleHoo is loaded with how to information along with pros and cons. Seriously that is unheard-of. I had lots of questions that I was surprised were answered extremely fast and honestly. Looking forward to a long business relationship with them. Thank you Phil 😊

October 9, 2020
Unprompted review
Rated 5 out of 5 stars

Salehoo is an excellent platform for any online store

Salehoo is an excellent platform to work with. Rhea answers me in few minutes and has excellent customer service. I bombard her with questions everyday and she responds respectfully. Their platform has made it easier for me to start my online clothing store with ease. All you have to do is buy their education stuffs and It makes it much easier for you. No need to call a supplier, buying their Salehoo directory will be it, all you do is pick the things you want and import into your website, and that’s it, then you sell in your website. I truly recommend Salehoo to anyone opening online store whether newbie or you have it and struggling. They’ve made things much easier for me to run my online store.

October 7, 2020
Unprompted review

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