Lotus Hot Stone Deluxe Kit Reviews

3.7

(3 reviews)

A product’s star rating is calculated as the average of all its reviews.

Shop now

Sold by Salons Direct

www.salonsdirect.com

•

11.5K Reviews

4.8

The information on this page is based solely on product reviews written by customers of Salons Direct via Trustpilot.

Here’s what people highlighted

Delivery

4.0

3 ratings

Quality

3.3

3 ratings

Value for money

3.3

3 ratings

Product details

Brand: Lotus

The Lotus Hot Stone Deluxe Kit contains an 18L heater and 64 stones supplies in a handmade natural bamboo box. The perfect tools to create a feeling of wellbeing, harmony, and balance relaxing the body to it's deepest level.

MPN: 89078

Flag this product

All reviews

May 4, 2026

The hot stone deluxe heater was satisfactory, although the delivery box arrived damaged and two of the white stones were broken.

Delivery: 3

Quality: 3

Value for money: 3

Reply from Salons Direct

May 14, 2026

Hi Rima

Thank you for taking the time to leave your feedback. We’re sorry to hear that the outer packaging arrived damaged and that two of the white stones were broken during transit. That’s not the experience we want for our customers.

I’m glad we were able to assist you with replacement stones, and I can confirm these have now been delivered and received by GLOWEN on 13 May 2026 at 12:20.

We really appreciate your understanding and your kind comments, and we hope the heater continues to perform well for you going forward.
If you do need any further assistance, please do not hesitate to contact us back.

Kind Regards,
The Salons Direct Team

Nov 25, 2022

This was my 3rd time buying this product and happy to recommend it. Brought myself and two other therapists.

Delivery: 5

Quality: 5

Value for money: 5

Aug 12, 2022

The wooden box fell apart as I took it out the box

Delivery: 4

Quality: 2

Value for money: 2

Reply from Salons Direct

Aug 16, 2022

I can see this has been resolved with our Customer Service team. Thank you for taking the time to leave feedback. Please accept our apologies for the item not reaching you in perfect condition.
Many thanks,
Salons Direct