This is a great place to get wigs and other hair and beauty supplies at really reasonable prices! Great selection, just about everything is discounted and shipping is a low flat rate or free, dependin... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Sams Beauty has been consistent over the years. Sufficient stock and selections. The cost is competitive. Unfortunately I can’t find FreeTress “Remedy Curl” in stores in Kissimmee nor Orlando Flor... See more
Company replied
Sams Beauty is THEEE BEST online Beauty supply All the products i need great quality hair! Even the customer service is AWWWESOME. I recommend them to all my girlfriends.. thanks Sans Beauty please c... See more
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Products from Past/Present Was held in good standards. Customer Service comes across Approachable and Knowledgeable. My recent purchase had to be returned, because my Client had to wait on... See more
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Company details
- #11 of 38 best companies in Beauty Supply Store
- #5 of 16 best companies in Hair Extensions Supplier
- #4 of 10 best companies in Wig Shop
Written by the company
SamsBeauty is a hair and beauty department store committed to serving beauty lovers around the world. Our unrelenting dedication is focused on providing the latest and most fashionable hairstyles, a wide range of products, top-notch tools and stylish accessories, all at the most competitive prices. At the heart of our mission is our unwavering commitment to customer satisfaction, represented by SamsBeauty's 'Best Price Guarantee'.
Contact info
1000 E. Business Center Dr., 60056, Mount Prospect, United States
- 847-966-7267
- sales@samsbeauty.com
- www.samsbeauty.com
4.4
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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My order arrived as expected on time…
My order arrived as expected on time exactly what I ordered perfect fit love the time, man that they sent out. I did not receive the free gift as promised,so I don’t know what happened there. I’ll give them another chance. I’ll probably order something very soon. Thanks so much.👌🏽
August 3, 2026
Reply from SamsBeauty
Thank you for your feedback and continued support. We are glad your delivery was timely and accurate, though we apologize for the discrepancy regarding the promotional free gift. Our team is investigating the fulfillment error, and we look forward to providing a flawless experience on your next order. - SamsBeauty
They are legit and the shipping is…
They are legit and the shipping is pretty quick. Great company. Been going here for years for hair. Would recommend.
August 3, 2026
Reply from SamsBeauty
Feedback like yours truly makes our day! Thank you for trusting us with your hair for years and for highlighting our quick shipping. We’re so grateful to have you as part of our community! - SamsBeauty
Reply from SamsBeauty
Thank you so much for the wonderful feedback! Knowing that you consistently have a great experience with us truly means the world to our team. We look forward to providing you with the same great service on your next visit! - SamsBeauty
I have ordered from Sams Beauty for…
I have ordered from Sams Beauty for several years, and I have never been disappointed. Their system is easy to use, and the turn around time is fast.
June 1, 2026
Reply from SamsBeauty
Thank you so much for your continued loyalty over the years! It means everything to us to hear that our ordering system and fast turnaround time consistently hit the mark. We truly appreciate your support and look forward to serving you for many more years to come! - SamsBeauty
Sams Beauty is my place!
Shipping has gotten faster, and I'm here for it. SamsBeauty for the win.
July 27, 2026
Reply from SamsBeauty
Thank you so much for the wonderful feedback! Knowing that you consistently have a great experience with us truly means the world to our team. We look forward to providing you with the same great service on your next visit! - SamsBeauty
Always have a good experience with this…
Always have a good experience with this company!
March 23, 2026
Reply from SamsBeauty
We really appreciate you taking the time to share this! It’s fantastic to hear that you always have a positive experience when shopping with us. Thank you for your continued support—we can't wait to serve you again soon! - SamsBeauty
Shop Sam's Beauty First
Sam's Beauty has a wide choice of products, competitive pricing and fast delivery!There aren't many online shops that can compete in all 3 of those categories. I highly recommend Sam's Beauty as your 1st source!!
July 31, 2026
Reply from SamsBeauty
Thank you so much for the stellar review! We work hard to offer a massive selection, competitive pricing, and fast shipping, so it means the world to know we stand out. We truly appreciate your strong recommendation and look forward to serving you again soon! - SamsBeauty
Took too long to come I had to find the…
Took too long to come I had to find the hair somewhere else
July 31, 2026
Reply from SamsBeauty
Hi, please accept our sincere apologies for the shipping delay. We know how important timing is when you're preparing for a style, and we regret letting you down this time. We hope you'll give us another chance to provide the reliable service you deserve in the future. - SamsBeauty
My favorite site to shop on!!
July 31, 2026
Reply from SamsBeauty
Thank you so much for the wonderful feedback! Knowing that you consistently have a great experience with us truly means the world to our team. We look forward to providing you with the same great service on your next visit! - SamsBeauty
Reply from SamsBeauty
Thank you so much for the wonderful feedback! Knowing that you consistently have a great experience with us truly means the world to our team. We look forward to providing you with the same great service on your next visit! - SamsBeauty
Hair product is exactly as described
Hair product is exactly as described. Moderately priced and delivered in a timely manner. Going to order again.
July 20, 2026
Reply from SamsBeauty
Thank you so much for the wonderful feedback! We are thrilled to hear the hair product met your expectations and arrived right on time. We truly appreciate your support and look forward to your next order with us! - SamsBeauty
My wig stopped tracking on 08/03/26 and…
My wig stopped tracking on 08/03/26 and reached out a few times about it. I had to even contact Amazon about the tracking. The first lady I spoke with did not have the best attitude or customer service as she nonchalantly responded that I have to wait on Amazon and then get a refund. I really wanted the wig instead of the refund. The 2nd lady I spoke with was understanding and kind. I know in the times we are living in, people are dealing with a lot so the first lady might not have known that her tone was sending a negative vibe. That is the only reason I gave a 3. I also purchased it because I had a birthday and wanted to treat myself. I want to reorder but I'm afraid of this happening again.
The response to my review insinuated that there was some dishonesty because I never said that. I just wanted my wig. After being refunded, I checked the tracking again and it said that it was being shipped back to the seller. I never cancelled the order or asked for a refund. I asked them to update me on the tracking. I started ordering from Sam's beauty after going through cancer and I never had issues like this. I just wanted my wig so there was never dishonesty on my end. But I did get not so great customer service on my first call in about the missing wig. The 2nd lady was great and I stand on my original review.
July 30, 2026
Reply from SamsBeauty
Hi, we are terribly sorry to hear the frustration that was experienced with your order. As a valued customer, we apologize that you felt misunderstood. We take the concern of being 'dishonest' very seriously, and we assure you all the details were presented in our return and shipping policy that you agree to upon placing an order with us. We sincerely apologize if those details were not clarified enough. - SamsBeauty
Weird return policy and products look…
Weird return policy and products look nothing like the pictures
July 30, 2026
Reply from SamsBeauty
Hi, we are terribly sorry to hear the frustration that was experienced with your order. As a valued customer, we apologize that you felt misunderstood. We take the concern of being 'dishonest' very seriously, and we assure you all the details were presented in our return and shipping policy that you agree to upon placing an order with us. We sincerely apologize if those details were not clarified enough. - SamsBeauty
Reply from SamsBeauty
Thank you so much for taking the time to share this! - SamsBeauty
Great find for my hair business
Great find for my hair business! Good price too. The shipping was excellent. Will buy again and recommend.
August 3, 2026
Reply from SamsBeauty
Thank you so much for this wonderful feedback! We're thrilled to hear that you found a great piece for your hair business at a price you love. Fast shipping and your satisfaction are top priorities for us. We truly appreciate your recommendation and look forward to serving you again soon! - SamsBeauty
The hair is so wonderFul the quality is…
The hair is so wonderFul the quality is outstanding.. the discounts are amazing so we have the opportunity to try the hair at a reduced price.. I am loving how it came out .. it changed my appearance I look so much younger .. I will continue to purchase from here .. YOU ALL HAVE MY BUSINESS.. 1 million stars
July 30, 2026
Reply from SamsBeauty
Thank you so much for the 1 million stars! It means the world to hear that you love the quality of our hair and that our discounts make it easy to try fresh styles. We love knowing your new look brought a youthful glow and that you've decided to stick with us. We can't wait to continue serving you! - SamsBeauty
Others Noticed and complimented me. 64 and Looking Good!
Ap and ordering process was easy and complication free. I did not have to wait weeks for my order. I got exactly what was advertised, my oder looked exactly like products advertised. I look fabulous in all my items, people stooped me on the streets to compliment my hair, every where I went and every time I wore each of my wigs. These wigs are empowering, I felt good and looked fabulous wearing them. Shh, they thought they were my natural hair, shh. I am still smiling. Thank you!
July 29, 2026
Reply from SamsBeauty
Thank you for sharing such an amazing review! We work hard to ensure our items match the advertisements and arrive quickly, so it's fantastic to know you love your pieces. Hearing that your wigs feel empowering and look completely natural to everyone you meet is the best compliment we could ask for. Thank you for choosing us! - SamsBeauty
I ALWAYS HAVE A GOOD EXPERIENCE EVEN…
I ALWAYS HAVE A GOOD EXPERIENCE EVEN THOUGH SOME OF THE WIGS DON'T LOOK LIKE THE PICTURE.
MOST OF THE TIME I CAN MANAGE THEM TO GET THE LOOK I WANT OR SAW.
July 29, 2026
Reply from SamsBeauty
Thank you so much for taking the time to share your feedback! We’re thrilled to hear that you consistently have a great experience with us. We also truly appreciate your honest note regarding wig styling and picture accuracy—your feedback helps us continually improve our product photos. We're so glad your styling skills bring those looks to life, and we look forward to seeing you again soon! - SamsBeauty
Reply from SamsBeauty
Thank you so much for the wonderful feedback! We are thrilled to hear that your order arrived quickly and safely! - SamsBeauty
Reply from SamsBeauty
Thank you for the fantastic review! - SamsBeauty
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