Samuelsilk Reviews 6

TrustScore 2.5 out of 5

2.3

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2.3

Poor

TrustScore 2.5 out of 5

6 reviews

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1-star

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Rated 1 out of 5 stars

Scammers

Scammers. I ordered a parcel and waited over 4 months, but it never arrived. Customer support was unhelpful and provided no real solution. I eventually had to contact my bank, and the bank refunded me. I do not recommend this seller.

January 9, 2026
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam. Placed the order and have never received. Customer service is a joke, only excuses. Reporting this company as a fraud. Stay away

November 11, 2025
Unprompted review
Rated 1 out of 5 stars

Our order never arrived

Our order never arrived, and when we tried to cancel the purchase, the company delayed the process several times. After we informed them that we had chosen to freeze the payment until we received our goods, they stopped responding to our emails.

October 11, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam, shouldn't have ordered there, doesn't answer to any E-Mails, and you can't find them in Amsterdam, where it is apparently designed and made (I live there).

September 22, 2025
Unprompted review
Rated 1 out of 5 stars

Seem to be a scam

Seem to be a scam.
Ordered after checking their website and should have checked better. Very affordable products but no customer service answering me after 7 days after order. Asked for a refund 4 days ago and no answer after 3 emails.

September 17, 2025
Unprompted review
Show reviews in all languages. (6 reviews)

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