Sanctuary Recruitment Agency team are approachable, professional and supportive. Jess is my main point of contact, always polite, friendly and helpful. In fact all the team are great Bethany, Maria, K... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Craig from Sanctuary personnel is definitely worth five stars Craig managed to match my husband and I to 2 dream positions in Guernsey I don’t know how he did it - but we have both landed on... See more
Company replied
Tilly at Sanctuary Personnel is one of a kind! She is professional, personable, knowledgeable and efficient, with a brilliant sense of humour that makes her so easy to talk to. Her extensive expe... See more
Company replied
Mike Bowen has been an absolute pleasure, he found me an amazing role and supported me every step of the way. I could not be more thankful for his support, great client service and professionalism. He... See more
Company replied
Company details
Written by the company
Sanctuary Personnel is one of the UK's largest health and social care recruitment agencies, but we never take our size for granted. We recognise that excellence does not come as standard in the recruitment sector. It takes constant commitment, confidence, and even bravery to do things differently. To innovate in a way that positively impacts clients, candidates, and most importantly, entire communities.
Contact info
15 Friars Street, IP1 1TD, Ipswich, United Kingdom
- 0333 7000 020
- info@sanctuarypersonnel.com
- www.sanctuarypersonnel.com
4.6
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 16% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My consultant worked hard and I got a…
My consultant worked hard and I got a few interviews within a short period. The registration process was also not cumbersome.
August 27, 2024
Reply from Sanctuary Personnel
Hi Gloria,
Firstly, thank you very much indeed for your positive review - much appreciated!!
We're gad that you found the registration process seamless ⭐
Wishing you all the best,
Sanctuary Personnel.
New role organised
September 6, 2024
Unprompted review
Reply from Sanctuary Personnel
Hello Beverly 👋
Thanks for taking the time to leave us a wonderful 5* review.
It makes up happy that you found everything organised 🌠
Wishing you all the best in your new placement,
Sanctuary Personnel.
Very swift process and found me the…
Very swift process and found me the perfect job , meeting all my requirements
August 23, 2024
Reply from Sanctuary Personnel
Thank you so much for the 5-star review! We’re thrilled to hear that the process was swift and that we were able to find you the perfect job that met all your requirements. Your satisfaction is our top priority, and it’s wonderful to know we could deliver on that. If you ever need anything else, don’t hesitate to reach out. Thanks again for your kind words! 🤩⭐
Kind regards
Sanctuary Personnel
Easy process till today
Easy process till today. Got compliance clearance, hope will get the shift soon.
August 22, 2024
Reply from Sanctuary Personnel
Thank you for the 5-star review! We’re glad to hear that the process has been smooth for you. If you have any questions or need further assistance, don’t hesitate to reach out. We’re here to help and look forward to getting you started soon! 🤩⭐
Kind regards
Sanctuary Personnel
Great Recruiters
I recently had the pleasure to work with Vitor Ricardo and the team at your Recruit, and I must say, it was a fantastic experience. From the start they were exceedingly supportive and helpful, making the entire process smooth and efficient.
Vitor’s consistency demonstrated exceptional communication skills and professionalism throughout every stage of the hiring process. He was brilliant in responding to inquiries without delays, providing clear and detailed information and maintaining open lines of communication with me. His professional manner and respect approach made me develop trust and confidence for me with him as well as the hiring organization.
His support was instrumental in ensuring I was well-prepared for the interview, not solely sharing information but also communicating dates making sure I have enough time getting ready for this. I’m incredibly grateful for his assistance and would highly recommend your team, and him to anyone seeking a skilled and supportive recruiter.
Thank you
August 18, 2024
Unprompted review
Reply from Sanctuary Personnel
Thank you so much for the glowing 5-star review! We're thrilled to hear that you had such a positive experience working with Vitor and our team. Vitor takes great pride in providing consistent, professional, and timely support to all of our candidates, and we're glad that his efforts made your hiring process smooth and efficient.
Your kind words about Vitor’s communication and professionalism are greatly appreciated, and we're delighted to know that you felt supported and well-prepared throughout the process. Building trust and confidence with our candidates is something we strive for, and it’s wonderful to hear that Vitor was able to achieve that with you.
Thank you for recommending Vitor and our team. We wish you all the best in your new role, and please don’t hesitate to reach out if you ever need our assistance again in the future! ⭐🤩
Kind regards
Sanctuary Personnel
I had a wonderful experience with this…
I had a wonderful experience with this recruiting agency, and Craig , in particular, was a pleasure to work with. He was not only friendly and approachable but also maintained excellent communication throughout the entire process. Thanks to their help, I landed a great job. Highly recommend! Amanda
June 3, 2024
Unprompted review
Reply from Sanctuary Personnel
Hi Amanda,
Thank you so much for your kind words and glowing review! We're thrilled to hear that you had a wonderful experience with our agency and that Craig was able to support you throughout the process. It’s fantastic to know that our efforts helped you land a great job! We truly appreciate your recommendation and look forward to being here for any future opportunities. Congratulations on your new role, and best of luck in your career journey!
Warm regards,
Sanctuary Personnel
Reply from Sanctuary Personnel
Thank you so much for your 5-star review! We're delighted to hear that Kam provided you with thorough, supportive, and professional service. We strive to offer the best experience possible, and it's great to know Kam met those expectations. If you need anything else, we're here to help! ⭐✨
Kind regards
Sanctuary Personnel
My experience.
Staff were very helpful and supportive. I felt valued and respected. Staff gave good guidance and were timely giving encouragement. Good communicators.
August 27, 2024
Unprompted review
Reply from Sanctuary Personnel
Thank you for sharing your positive experience with us! We're thrilled to hear that you felt valued and respected throughout the process. Our team's commitment to providing helpful guidance, support, and timely communication is at the heart of what we do. We're glad we could make a difference for you, and we appreciate your kind words. If you need anything else, we're here for you! 🤩⭐
Kind regards
Sanctuary Personnel
How professional Craig is
Craig was so helpful, with all the information i needed to start applying fir this job. Craig did answer all the questions i needed, i think in a day he would receive 2 to 3 emails from me,he would still come back with information i needed. Craig made my application, interview so easy for me and also getting my references which was a bit if a problem .I would to thank Craig for making feel at ease by faith to such a move to an island i had never been, but with Craig assurance he helped my anxiety. I am still navigating, but evryone here is so helpful and Craig is still helpful when i need some information.
What i liked is Craig dealt with everything professionally. Thank you so much.
I am enjoying my work, sunshine.
Would not hesitate to refer anyone who needs a job to Craig, 200%
Jennifer
August 16, 2024
Unprompted review
Reply from Sanctuary Personnel
Thank you so much for sharing your wonderful experience! We're thrilled to hear that Craig was able to support you so thoroughly throughout your application and interview process. It’s great to know he was able to ease your anxiety and make such a big transition feel manageable. We're delighted that you’re enjoying your work and the sunshine! If you ever need anything, Craig and the team are always here to help. Thank you again for your kind words and for recommending Craig – we truly appreciate it! ⭐🎉🤩
Kind regards
Sanctuary Personnel
Supportive helpful team
Helpful advice, very efficient service, great communication and the registering process easy. Haven’t started my job yet so need to see how good the support is after I start but if it continues as it has been I’m sure I will be very well supported.
August 15, 2024
Reply from Sanctuary Personnel
Thank you for your kind review! We're so glad to hear that you've had a positive experience so far with our team. We strive to provide helpful advice, efficient service, and great communication throughout the process, and we’re confident that our support will continue once you start your new job. If you need anything along the way, don’t hesitate to reach out—we're here to support you every step of the way! 🤩
Kind regards
Sanctuary Personnel
I had an excellent experience with…
I had an excellent experience with Craig from Sanctuary Personnel. He was highly professional, supportive, and attentive throughout the entire process. From the initial contact to the final stages, everything was handled smoothly and efficiently. Communication was always clear and timely, making me feel valued and informed at every step. His commitment to matching candidates with the right opportunities is evident, and I felt well-supported in finding the perfect role for me.
August 25, 2024
Unprompted review
Reply from Sanctuary Personnel
Thank you so much for your wonderful feedback! We're thrilled to hear that you had an excellent experience with Craig from Sanctuary Personnel. Craig takes great pride in his professional, supportive, and attentive approach, and it’s fantastic to know that his commitment helped you feel valued and well-supported throughout the process. We’re glad he could assist in finding the perfect role for you, and we appreciate you taking the time to share your experience. Wishing you all the best in your new role! ⭐🤩
Kind regards,
Sanctuary Personnel
Cant recommend enough!
I was fortunate to get in contact with Craig during my job search ,he was really helpful and did everything he could to ensure i was successful in the role he'd found for me. Always quickly contactable and supportive ,guided me every step of the way, and had no hesitation in answering any questions ,or understanding any concerns i had.
Thanks again Craig!
April 4, 2024
Unprompted review
Reply from Sanctuary Personnel
Thank you for your fantastic 5-star review! We're so glad to hear that Craig made your job search a smooth and supportive experience. It's great to know that he was always available, answered your questions, and guided you every step of the way. We’ll be sure to pass along your kind words to Craig – he’ll be thrilled to hear them! If you ever need anything else, don't hesitate to reach out. Thanks again, and we wish you the best of luck in your new role! 🎉⭐
Kind regards
Sanctuary Personnel
Very transparent and ready to work with you
I sent a CV on indeed.
I Was reached out to pretty fast.
Craig Osborne was my point of contact throughout.
Application was seemless mostly, any problems I had, I was never left alone. Communication back and forth was great. Near the end of my application process I ran into some personal issues, that prevented me from starting on the initial start date I had. This was also accommodated. To an exceptional degree of integrity!
I was checked in on regularly.
Kept updated.
Still going through the paper work and documents so when it's a good time for me I'd be ready get started straight away.
Honestly I felt valued part of a team before I even started my placement. I still reach out if and when needed also just check in every so often.
I really appreciate you.
Thank you
Your a real 💯
August 22, 2024
Unprompted review
Reply from Sanctuary Personnel
Thank you so much for your incredible 5-star review! We're thrilled to hear that your experience with us, especially with Craig, was seamless and supportive. It’s wonderful to know that our communication, transparency, and flexibility made you feel valued even before starting your placement. We’re committed to providing that level of care every step of the way. If you ever need anything, don't hesitate to reach out – we’re always here for you. 🤩⭐
Kind regards
Sanctuary Personnel
Tough but worthwhile experience.Throughout the whole process I felt…
Throughout the whole process I felt that I was given good sound advice and feedback regarding where I was up to. My contact was very prompt in linking me to the Jersey people. The checks and clearance process was lengthy and really quite intimidating but he was very encouraging and kept my hopes up. I also felt that he was always quick to acknowledge me whenever I fed back or expressed any concerns. He also sold the island to me right from the start when I was still thinking of applying and after I got the job he kept reassuring me right through the clearance. He was a great go-between and I felt like I knew him by the time I made the transition.I am happy I took on the challenge and his good advice. I feel like I am going to enjoy this life change.
April 19, 2024
Unprompted review
Reply from Sanctuary Personnel
Dear Norraine,
Thank you so much for your kind words! I'm glad to hear that you felt supported and encouraged throughout the entire process. It's great to know that the advice and feedback were helpful, especially during the more challenging parts of the checks and clearance. We're thrilled that our efforts to connect you with the Jersey team and to highlight the benefits of the island made a positive impact on your decision. It’s been a pleasure assisting you through this transition, and we're confident you’ll thrive in this exciting new chapter. Wishing you all the best as you embrace this life change!
Regards,
Sanctuary Personnel 🌟
Craig was so helpful in any information…
Craig was so helpful in any information needed this is my second relocation with Craig and Sanctuary and I honestly can't fault anything from the organisation of the interview to any questions to the recruiters so helpful.
August 19, 2024
Unprompted review
Reply from Sanctuary Personnel
Hi Henna,
Thank you so much for your kind words! We're thrilled to hear that Craig was so helpful throughout your relocation process. It's wonderful to know that your second experience with Craig and Sanctuary was just as seamless as the first. We pride ourselves on our support, from organising interviews to answering any questions you may have, so it's great to hear that everything met your expectations. We look forward to assisting you again in the future! ⭐
Regards,
Sanctuary Personnel
Registering with Sanctuary is very…
Registering with Sanctuary is very swift and friendly staff!!!
August 6, 2024
Reply from Sanctuary Personnel
Hi there 👋
Thank you for your feedback! We're delighted to hear that your registration experience with Sanctuary was quick and that our staff made you feel welcome. We’re committed to providing friendly and efficient service, and it’s great to know we met your expectations! 🌟🤩🌟
All the best,
Sanctuary Personnel
Very good service could not do enough
August 5, 2024
Reply from Sanctuary Personnel
Hi Wendy,
Thanks for leaving this positive feedback - we're pleased you found our service good and we'd like to wish you all the best in your placement ⭐
Best wishes,
Sanctuary Personnel
Reply from Sanctuary Personnel
HI Claire,
Many thanks for taking the time on leaving this glowing 5* review.
We're glad that you have found the Sanctuary Personnel staff friendly and patient and we'll be sure to pass on your kind comments 🙏
All the best,
Sanctuary Personnel
The company helped me to tailor my CV…
The company helped me to tailor my CV to the specific job I was applying for. They kept me promptly updated on each stage of the recruitment process and went ‘above and beyond’ to liaise with the company on my behalf. They provided me with excellent advice regarding the interview itself. All in all they have been the best recruitment company I have worked with.
August 5, 2024
Unprompted review
Reply from Sanctuary Personnel
Thank you so much for your fantastic review!
We are thrilled to hear that you had such a positive experience with our team. Helping you tailor your CV and supporting you through each stage of the recruitment process was our pleasure, and we're so glad to know that our efforts made a difference. Going "above and beyond" for our candidates is something we strive for, and it’s wonderful to hear that you felt well-supported and informed throughout.
Your kind words about the advice we provided for your interview mean a lot to us. It’s incredibly rewarding to know that you consider us the best recruitment company you’ve worked with—that’s the highest compliment we could receive!
If you ever need assistance in the future, please don’t hesitate to reach out. We’re here to help.
Thank you once again for your trust and for sharing your experience. ⭐🤩
Kind regards
Sanctuary Personnel
Very thorough vetting process.
Very thorough vetting process.
I was supported all the way through with a compliance officer who was absolutely amazing,going above and beyond.
It’s nice to see an agency who takes responsibility to ensure everything is up to date and above board.
August 5, 2024
Reply from Sanctuary Personnel
Hi Sandra,
Thank you so much for your kind words! 🙏We're thrilled to hear that you had a positive experience with our vetting process. Our compliance officers are dedicated to providing top-notch support, and it's great to know that their efforts made a difference for you. Ensuring everything is up to date and above board is our priority, and we’re glad it shows. Your feedback is truly appreciated!
All the best,
Sanctuary Personnel
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.