Sandras Online Reviews 

945
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and soft feel of the products, finding them warm, comfortable, and well-made, which contributes to a cosy experience. Many people appreciate the comprehensive selection and the reasonable pricing, often noting that items offer great value compared to other sites, making purchases satisfying. Reviewers frequently highlight the speedy and well-packed delivery, with orders arriving quickly and on time, ensuring a smooth receipt of goods. However, some customers also noted that they occasionally received incorrect items, such as wrong sizes, colors, or missing products.

What people talk about most

Product

Customers consistently note positive experiences with product quality, style, and comfort, with many praising... See more

Quality

Customers had positive experiences with quality, consistently praising the excellent quality of fabrics,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the speedy and quick delivery... See more

Order

People report positive experiences with order, praising the ease of the ordering process and prompt dispatch.... See more

Price

Reviewers highlight positive aspects of price, with many customers finding items to be well-priced and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered two items the same size but received two items different sizes when informed seller of problem replacement and return package with pre-paid delivery on it sent out almost immediately. Great cu... See more

Rated 5 out of 5 stars

This is the style of nightdress I have been looking for my 92 year old mother. The quality of the nightdress is good and feels lovely and soft. Mum hasn't received this yet so I can't comment any fu... See more

Rated 5 out of 5 stars

What a stunning housecoat and nightie! The colour-gorgeous. The material -so soft and the addition of lace make the items look so pretty. I'm delighted with the items.

Rated 5 out of 5 stars

Bought the knit pyjamas, I already have three nightdresses, they are fab, the best ever, so warm and comfortable can’t do without them


Company details

  1. Lingerie Store

Information provided by various external sources

Specialist in underwear, nightwear, lingerie and hosiery in the UK Low prices and Great customer service


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

945 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.6

All reviews

(945)

78 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Nice item but very much in the small side

The items arrived fairly quickly. They are well made and the material is very nice. The sizing is not so good. I ordered a 14-16. A14 would normally fit comfortably. These however were really on the small side and a very poor fit across the bust. Nice item but be careful with the size you choose.

June 29, 2026
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Rated 4 out of 5 stars

Delivery was quick by royal mail

Delivery was quick by royal mail.
Found what I was looking for on your website long satin nightdress,bought 2 different colours fit is slightly different on the claret one but still fits. Will be ordering again.

May 26, 2026
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Rated 2 out of 5 stars

Really disappointed I went to Eder a…

Really disappointed I went to Eder a bra knew what I was after so did not real all the information to the end to find out it said can take 14 working days to dispatch however after I asked and they instantly replied I thought well I should have real all the small print. However after about 10 working days and it was dispatched and delivered it was the wrong side I emailed 5 sdays ago ok was a bank holiday Monday but no reply so stuck with a bra that does not fit certainly would not recommend this company

April 28, 2026
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Rated 5 out of 5 stars

Very pleased.

I am very pleased with the nightdresses that I ordered. They are of exceptional quality and will wash and ware well. They were packed well and arrived on time. Thank you.

April 27, 2026
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Reply from Sandras Online

Thank you for sharing your thoughts with us :)

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