My family and I have been ordering from here for about 5 years, and everything is always amazing. Just the fact that the gluten-free buns have been sold out for 2 years straight, and we only recen... See more
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Had a recent visit to Albert Schloss and had the sausage fest, absolutely loved the sausages and wanted to have some at home. Aldi and Lidl dont sell these so a google search tool me to the sausage ma... See more
Company replied
Since developing an allergy to pork i truly missed sinking my fangs into a good hotdog. Finding beef hotdogs from these guys were a godsend. They not full of gristle and unidentifiable knobbly bits a... See more
Absolutely amazing tasting sausages, worth paying a bit extra for when it's bbq season. The jumbo beef chilli dogs were fire. The VW ketchup i bought for a laugh and ended up being great. Delivery was... See more
Company details
Written by the company
The Sausage Man UK Ltd is the UK’s leading wholesaler and importer of German Sausages and Hot Dogs with over 7 million sausages per year. We work together with the best and biggest producers in Germany, who also produce for leading retailers in Germany and Europe.
Contact info
Unit 1, St. Margaret’s Farm, Saint Margaret's Road, DA4 9LB, Dartford, United Kingdom
- +44 (0)1322 867060
- support@sausageman.co.uk
- www.sausageman.co.uk
4.8
Excellent
11K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Super fast delivery
Super fast delivery, great packaging of all my products, no break of the cooling chain. Always again
May 28, 2024
Reply from The Sausage Man
Thank you for your wonderful review! We're thrilled to hear that you were pleased with the super fast delivery and the great packaging of your products. Maintaining the cooling chain is a top priority for us, so it's great to know we met your expectations.
We look forward to serving you again soon!
Best regards,
The Sausage Man Team
Loved the chilli and landjager
May 28, 2024
Reply from The Sausage Man
Thank you for your review! We're thrilled to hear that you loved the chilli and Landjäger sausages. It's wonderful to know that you enjoyed their flavors.
We appreciate your feedback and look forward to serving you again soon!
Best regards,
The Sausage Man Team
Reply from The Sausage Man
Thank you for your feedback! We're delighted to hear that you enjoyed our bratwurst. Your satisfaction means a lot to us.
We look forward to your next purchase!
Best regards,
The Sausage Man Team
Reply from The Sausage Man
Thank you for your review! We're thrilled to hear that your order was easy, delivered on time, and arrived still frozen. Ensuring your products arrive in perfect condition is our priority.
We appreciate your feedback and look forward to serving you again!
Best regards,
The Sausage Man Team
Just as I remember them. Perfect.
Great products, quickly delivered. Everything tasted as it should have, German. Just as I remember it when living & working there from 1979 to 1990.
May 24, 2024
Reply from The Sausage Man
Thank you for your wonderful review! We're thrilled to hear that you enjoyed our products and that they brought back memories of your time in Germany. It's fantastic to know that everything tasted authentic and reminded you of your experiences there.
We appreciate your feedback and look forward to serving you again!
Best regards,
The Sausage Man Team
Cannot fault the products they sell and…
Cannot fault the products they sell and the customer service is excellent.
May 24, 2024
Reply from The Sausage Man
Thank you so much for your glowing review! We're thrilled to hear that you are pleased with both our products and our customer service. Your satisfaction is our top priority, and we're delighted that we could meet your expectations.
If you ever need anything else or have more feedback to share, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Sausage Man Team
The products are great but issues with…
The products are great but issues with the delivery spoiled the day I'm afraid 😟
May 24, 2024
Reply from The Sausage Man
Thank you for your feedback. We're sorry to hear that there were issues with the delivery and that it impacted your experience. Ensuring a smooth delivery process is important to us, and we apologise for any inconvenience caused.
Please feel free to reach out to our customer service team so that we can address the issue and make things right for you. Your satisfaction is very important to us, and we appreciate your understanding.
Best regards,
The Sausage Man Team
Great sausages but very pricey
The sausages are great and very tasty.
However the delivery charges are a joke and not entirely clear on the site. I payed an extra £9 for Saturday delivery which I only saw on the invoice.
May 24, 2024
Reply from The Sausage Man
Thank you for your feedback, and we're glad to hear that you enjoyed our sausages!
We apologise for any confusion regarding the delivery charges. We strive to be transparent about our pricing, and we're sorry if this wasn't clear on our website. Your input helps us improve, and we will review how we communicate our delivery options to ensure clarity in the future.
If there's anything else we can assist you with or if you have further concerns, please don't hesitate to contact us directly. We want to ensure you have a positive experience with us.
Thank you again for your order and for bringing this to our attention.
Best regards,
The Sausage Man Team
The vegan hot dogs were so so delicious!…
The vegan hot dogs were so so delicious and the buns soft and fresh.
Amazing pretzels 🥨 really tasty and everything came well packaged and on time.
May 20, 2024
Reply from The Sausage Man
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our vegan hot dogs and found the buns soft and fresh. It's great to know that you also loved our amazing pretzels—they're a favorite among our customers!
Ensuring everything arrives well packaged and on time is a priority for us, so we're pleased that your order met your expectations in this regard.
We appreciate your feedback and look forward to serving you again soon!
Best regards,
The Sausage Man Team
Delicious food
The food I ordered was delicious first and foremost. Unfortunately the pretzels I ordered, one bag of 10 only had 5 pretzels that were intact. The rest were in the bag but in pieces. Didn’t impact the taste or my enjoyment but meant I couldn’t use them as I wished to
May 20, 2024
Reply from The Sausage Man
Thank you for your feedback, and we're glad to hear that you found the food delicious overall.
We apologise for the issue with the pretzels arriving in pieces. We strive to ensure that all our products arrive in perfect condition, and we regret that this was not the case with the pretzels in your order. We understand that this impacted your ability to use them as you had planned.
Please reach out to our customer service team so that we can address this issue and make things right for you. Your satisfaction is important to us, and we want to ensure you have a positive experience with us.
Thank you again for bringing this to our attention.
Best regards,
The Sausage Man Team
Reply from The Sausage Man
Thank you for your feedback! We're delighted to hear that you found our service efficient. Your satisfaction is important to us, and we're glad that we could provide you with a positive experience.
If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know. We look forward to serving you again in the future!
Best regards,
The Sausage Man Team
Appalling service:
Appalling service:
1. Extremely poor costumer service
2. They sent half of the order so you need to contact them and wait again for delivery.
3. Awful delivery service. 4 hrs late as they use DHL which is a 1/5 feedback company. The worst ever.
June 6, 2024
Unprompted review
Reply from The Sausage Man
We sincerely apologise for the experience you had with our service. Your feedback is invaluable to us, and we are deeply sorry for the issues you encountered:
1. We regret that you found our customer service to be poor. Providing excellent customer service is our priority, and we apologise if we fell short in your case.
2. It's unacceptable that only half of your order was sent. We understand the frustration this caused and apologize for the inconvenience. We are investigating how this occurred to prevent it from happening in the future.
3. We apologise for the delay caused by our delivery service. We strive to ensure timely deliveries, and we regret any inconvenience caused by the delay. Your feedback regarding the delivery company is noted, and we will address this with them.
Please contact our customer service team directly so that we can resolve these issues promptly and make things right for you. Your satisfaction is important to us, and we are committed to improving based on your feedback.
Once again, we apologise for the experience you had and thank you for bringing this to our attention.
Best regards,
The Sausage Man Team
Really nice hit dogs
Easy to order, fast delivery and food tastes amazing. This is the 4th order from them, would recommend the VW curry hot dogs and cheese dogs !
May 21, 2024
Reply from The Sausage Man
Thank you so much for your fantastic review and for being a loyal customer! We're thrilled to hear that you find it easy to order from us, and that our delivery is fast. We're especially delighted that you think our food tastes amazing, and we appreciate your recommendation of the VW curry hot dogs and cheese dogs!
We look forward to serving you again for your 5th order and beyond. If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
The Sausage Man Team
Sausages arrived at specified time in…
Sausages arrived at specified time in insulated packaging
Good quality, tasty food
May 20, 2024
Reply from The Sausage Man
Thank you for your positive feedback! We're thrilled to hear that your sausages arrived on time and that you enjoyed the quality and taste of our food. Ensuring your order arrives fresh and on schedule is a priority for us.
We look forward to serving you again in the future!
Best regards,
The Sausage Man Team
Faultless service
Great price, quality and service. This was my first order and will definitely be using again!
May 16, 2024
Currywurst for tea!
Speedy delivery and the goods arrived in perfect order ready for the freezer
The food is of very good quality and there were also a couple of welcome 'freebies'.
May 14, 2024
First Class Service
My order arrived on time and very well packed, keeping my bratwurst and bockwurst well frozen ready to go straight into my freezer. Thanks too for the free apfel strudel, my family will enjoy eating that treat!
May 15, 2024
Sausageman delivers!
Sausageman delivers! Very tasty sausages delivered very quickly. We particularly enjoyed the VW Currywurst and Vienna Beef sausages.
May 13, 2024
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