While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many people were dissatisfied with the website, describing it as difficult to navigate and poorly designed, especially after a recent update. Customers also reported significant issues with payments, including billing discrepancies, difficulty withdrawing funds, and problems with renewal payments being rejected or processed incorrectly. The service was frequently criticized for being unhelpful and unresponsive, particularly when dealing with critical issues like domain transfers or account access. Some people were dissatisfied with their orders, experiencing problems such as domains being mistakenly deleted, lost, or not renewed despite payment. There were also concerns about the company's handling of security issues. Conversely, a small portion of people felt that the website was still updating and sometimes hard to find settings, but they still enjoyed using the service.

What people talk about most

Website

Users describe negative interactions with the website, citing numerous usability issues. Many reviewers... See more

Order

Clients share ambiguous opinions on order processing. Some customers experienced issues with backorder... See more

Product

Reviewers mention ambiguous feedback about the product. Some customers recall a time when extension names... See more

Payment

Customers had negative experiences with payment. Many reviewers reported issues with withdrawals, such as... See more

Service

Consumers find service to be negative, with many describing it as "rubbish" and "useless." Reviewers report... See more

Based on these reviews

Rated 2 out of 5 stars

I am writing this review to warn everyone about the extreme irresponsibility and incompetence of sav.com. My domain was mistakenly deleted by their system. At the same time, I received no p... See more

Rated 2 out of 5 stars

common this is 2025, i bought many domains more than 100 domains. and now i'm stuck with a platform that lags and outdated,,, i feel like a grandma trying to find the keyboard button or the mouse poi... See more

Rated 1 out of 5 stars

I’ve repeatedly reported phishing domains registered through Sav.com, providing clear evidence each time, yet their abuse team either responds extremely slowly or takes no meaningful action at all.... See more

Rated 1 out of 5 stars

.click stores and sav .com Sav com is providing domain registration for a network of scam storefronts ".click" Each of these websites is part of an organised international scam designed to imp... See more


Company details

  1. Web Hosting Company
  2. DNS Provider
  3. e-Commerce Service
  4. Email Service Provider
  5. Internet Service Provider
  6. Software Company

Information provided by various external sources

Sav, an ICANN accredited domain name registrar, was launched in 2019 to empower creators with digital identity. Sav is a low-cost provider of domain name registrations and free WHOIS privacy protection, DNS, SSL, and email forwarding. The support team has decades of experience in the industry and is available to help with any domain related question.


Contact info

2.1

Poor

TrustScore 2 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Changed Nameservers of 250+ domains

SAV.com changed all of my domains Nameservers without giving any warning and then suddenly deleted my account containing almost 250 domains. They are unresponsive to any email sent to them. My domain portfolio is still suspended.

July 26, 2024
Unprompted review
Sav logo

Reply from Sav

Sav does not tolerate domain abuse and takes abuse reports very seriously. In this customer’s case, we did have verifiable evidence of one or more domains engaged in abuse and disabled the customer account per our Domain Name Registration Agreement. While we will be improving the notifications sent out to customers with domains engaged in abuse we will take action on any accounts and domains involved in abuse to do our part to help continue to make the Internet a safer place each and every day.

Advertisement
Rated 1 out of 5 stars

DO NOT PURCHASE DOMAIN NAMES FROM…

DO NOT PURCHASE DOMAIN NAMES FROM SAV.COM THE ARE SCAMMERS, FRAUDSTER AND THIEVES. My 450 domains are all disabled and nameserver all changed and my account locked all in a one day by sav.com no emails notification, most of this domains are new domains just registered without use. Please note sav.com is a fraud they are fraudsters the hide there identity using Cloudflare nameserver my clients hard earn money gone because all my clients business are offline. DO NOT PURCHASE DOMAIN NAMES FROM SAV.COM THE ARE SCAMMERS AND THIEVES.

July 26, 2024
Unprompted review
Sav logo

Reply from Sav

Sav does not tolerate domain abuse and takes abuse reports very seriously. In this customer’s case, we did have verifiable evidence of one or more domains engaged in abuse and disabled the customer account per our Domain Name Registration Agreement. While we will be improving the notifications sent out to customers with domains engaged in abuse we will take action on any accounts and domains involved in abuse to do our part to help continue to make the Internet a safer place each and every day.

Rated 1 out of 5 stars

Avoid Avoid & Avoid

If you love gambling with your domain names, if you like getting ALL your domains blocked and locked without return or if you just love losing your domain names Sav.com is the place for you.

If you DO NOT want to lose your domain names and are not much of a gambler, avoid this company at all costs.

July 26, 2024
Unprompted review
Sav logo

Reply from Sav

Sav does not tolerate domain abuse and takes abuse reports very seriously. In this customer’s case, we did have verifiable evidence of one or more domains engaged in abuse and disabled the customer account per our Domain Name Registration Agreement. While we will be improving the notifications sent out to customers with domains engaged in abuse we will take action on any accounts and domains involved in abuse to do our part to help continue to make the Internet a safer place each and every day.

Rated 1 out of 5 stars

Sav.com has suspended 93 of my domains

Sav.com has suspended 93 of my domains, and my friend's 600+ domains have also been suspended. I don't know how many other people's domains have been suspended. There has been no abuse report or any abuse details provided. They have destroyed our entire business.

They have locked my account, and when I try to log in again, it prompts me to sign up again. I will talk to ICANN and file a legal case against them. My domain is my property, and without any abuse, they have changed the nameservers of all domains. This is nonsense.

Previously, one.com used to do this kind of thing, and now Sav.com has also started doing it.

July 26, 2024
Unprompted review
Sav logo

Reply from Sav

Sav does not tolerate domain abuse and takes abuse reports very seriously. In this customer’s case, we did have verifiable evidence of one or more domains engaged in abuse and disabled the customer account per our Domain Name Registration Agreement. While we will be improving the notifications sent out to customers with domains engaged in abuse we will take action on any accounts and domains involved in abuse to do our part to help continue to make the Internet a safer place each and every day.

Advertisement
Rated 1 out of 5 stars

They change our DNS of 120 domains…

They change our DNS of 120 domains automatically. Their technical staff is not available so they can't resolve the issue. Our 120+ Domains & clients are suffering because of them. They said that the issue is because our domains are reported as spam. We are amazed how without any notification email or warning. 1, 2 domains are registered 2 days back & they are also showing same issue.

Our clients are suffering financial issues because of this downtime.

Let see how soon they can resolve my matter.

July 26, 2024
Unprompted review
Sav logo

Reply from Sav

Sav does not tolerate domain abuse and takes abuse reports very seriously. In this customer’s case, we did have verifiable evidence of one or more domains engaged in abuse and disabled the customer account per our Domain Name Registration Agreement. While we will be improving the notifications sent out to customers with domains engaged in abuse we will take action on any accounts and domains involved in abuse to do our part to help continue to make the Internet a safer place each and every day.

Rated 1 out of 5 stars

they changed my all domains…

they changed my all domains nameservers, and their customer support is nowhere to be reached, i lost lots of money due to the downtime, these stupid running a company

July 26, 2024
Unprompted review
Sav logo

Reply from Sav

Sav does not tolerate domain abuse and takes abuse reports very seriously. In this customer’s case, we did have verifiable evidence of one or more domains engaged in abuse and disabled the customer account per our Domain Name Registration Agreement. While we will be improving the notifications sent out to customers with domains engaged in abuse we will take action on any accounts and domains involved in abuse to do our part to help continue to make the Internet a safer place each and every day.

Rated 1 out of 5 stars

You take advantage of expired domains…

You take advantage of expired domains and resell them. miscreants

July 1, 2024
Unprompted review
Sav logo

Reply from Sav

Hello. When a domain expires we do give other customers an option to purchase it before we give it back to the registry. This helps us keep our costs low and is a very common practice at most domain registrars. We also fully disclose this in our legal terms.

Advertisement
Rated 1 out of 5 stars

I wish I didn't have to write this

I wish I didn't have to write this, but Sav is hosting a website called enoksenwatches.shop, which is selling Enoksen watches at a dramatically reduced price. I am the owner of the real Enoksen Watch Company, and sadly several of our customers have lost money to this scam. We have made three attempts to report this to Sav, who are hosting enoksenwatches.shop, but to no avail. When you try and report it, you are stopped in the process because their reporting system does not accept enoksenwatches.shop as a valid URL. Pretty peculiar as they themselves are hosting it.

July 15, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

All good till something goes wrong ABUSE team is the worst

my domain was placed on clienthold during the weekend.
[REF# 6650b6a04e28048147736857]

i ofcourse immediatly contacted support and their only answer was sorry the abuse team ONLY works 9-5 mon/friday

its now tuesday and i still do not have a response from the abuse team

my very profitable website has lost all its google rankings because of this

basically lost a 60k a month website because of the slow reaction times

its just ridiculous
1. they dont work weekends
2. i have sent multiple emails
3. support team have sent multiple emails
4. there is no phone nr to call
5 when trying the LAW ENFORCEMENT phone nr its a voicemail box

May 27, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

Confirmed "grey zone" scam

Confirmed "grey zone" scam. They sign you up for two things and when you cancel, only cancel one. They hide behind the way things are phrased to make it technically legal, but yeah, they are trying to basically scam you. Avoid at all costs!

May 20, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look