Southern Business Communications Ltd (SBC) Reviews 

167
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We have just moved premises and in what has been an extremely stressful time, SBC were absolutely amazing. From Greg at the outset, clear and timely communication through to a seamless installation by... See more

Company replied

Rated 5 out of 5 stars

We have used SBC for some years now, for our business phone lines, mobile contract and broadband. BT were our previous provider and we had experienced nothing but headaches in dealing with their... See more

Company replied

Rated 5 out of 5 stars

We have been customers of SBC for a good number of years now. Our journey began with a call of desperation when our company telephone system died. The whole team lept into action and provided quo... See more

Company replied

Rated 5 out of 5 stars

There are many business-to-business telecom companies in the world. Most are driven by sales and long contracts, but SBC is totally service-driven. They provide the phone system for our business, alon... See more

Company details

  1. Phone and Internet Service
  2. also in
  3. Internet Provider
  4. Telecommunications Equipment Supplier
  5. Telecommunications Service Provider

Written by the company

As one of the UK’s leading suppliers of business telecommunications, Southern Business Communicatios (SBC for short) provides businesses with powerful, cutting-edge cloud hosted VoIP telephone systems and technology, designed to boost sales and the performance of any organisation. With over 30 years of experience, SBC are dedicated to supplying a wide range of integrated voice systems and collaboration tools, which can help reduce costs, are simple to operate, and give confidence to any user. Whether it’s a basic analogue solution or the very latest state-of-the-art IP-based technology, our solutions are easy to use by anyone, anywhere. Services include: Cloud Hosted VoIP Phone Systems. Wildix Cloud PBX Phone System. Structured Voice & Data Cabling. Voice and Internet Connectivity. Supercharged WiFi Solutions. Hikvision IP CCTV Surveillance Solutions.


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4.9

Excellent

TrustScore 5 out of 5

167 reviews

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4.9

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(167)

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Rated 5 out of 5 stars

Great job

Lockdown stretched our wifi to the limits, 2 workers, a uni student and two school kids all on it at the same time with standard BT kit. We all kept getting kicked out, now with the Draytek kit, all the old problems have been solved. Henry, the engineer was great, neat, tidy and explained everything well.

June 9, 2020
Unprompted review
Southern Business Communications Ltd (SBC) logo

Reply from Southern Business Communications Ltd (SBC)

Hello,

I'm pleased to hear that your homeworking broadband upgrade has provided you with the more reliable connection and faster speeds you need. I'll be sure to let Henry know how happy you are with his work. On behalf of the SBC team, thank you for this awesome 5-star review.

Joshua Holland
Southern Business Communications
www.sbclimited.co.uk | 01264 336644

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Rated 5 out of 5 stars

Consistently excellent customer service

Consistently excellent customer service, both attentive & efficient. SBC make telecoms management easy, with clear & concise billing, and swift responses to queries. A very capable & friendly team, who are a pleasure to deal with.

June 9, 2020
Unprompted review
Southern Business Communications Ltd (SBC) logo

Reply from Southern Business Communications Ltd (SBC)

Hello Caroline,

We are proud that our service consistently meets your expectations in a telecoms supplier. It's incredible to hear that our team are a pleasure to deal with. Many thanks for leaving this excellent 5-star review.

Joshua Holland
Southern Business Communications
www.sbclimited.co.uk | 01264 336644

Rated 5 out of 5 stars

SBC saved me with Wifi in a village…

SBC saved me with Wifi in a village when Lockdown began

Your Review: Ian sent me the best deal for my needs and helped me source the kit I required so I was set up and ready to go within 24 hours. Brilliant service as usual so thanks again.

May 5, 2020
Unprompted review
Southern Business Communications Ltd (SBC) logo

Reply from Southern Business Communications Ltd (SBC)

Hello Jenni,

Thank you for this amazing 5-Star review. I will be sure to let Ian know how pleased you are with his work. It's fantastic to hear that our service and support had you up and running in this unprecedented time. Stay Safe.

Joshua Holland
Southern Business Communications
www.sbclimited.co.uk | 01264 336644

Rated 5 out of 5 stars

I speak to Lauren on the Webinars daily…

I speak to Lauren on the Webinars daily and her answers are indepth, to the point and almost instant. I couldnt ask for a better service. I feel embarrassed with the amount of questions i ask but as always, she goes above and beyond to help and reassures me that I can ask as many questions as i like, which saves me a lot of money in phone calls. Thank you for all your help Lauren, you're brilliant!

February 26, 2020
Unprompted review
Rated 5 out of 5 stars

Great customer service with details…

Great customer service with details explained in simple terms

January 27, 2020
Unprompted review
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Reply from Southern Business Communications Ltd (SBC)

Hello Dave,

On behalf of the SBC team, I would like to thank you for this excellent 5-Star review. It is fantastic to hear that you are satisfied with our customer service.

Joshua Holland
Southern Business Communications
www.sbclimited.co.uk | 01264 336644

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Rated 5 out of 5 stars

Exceptional service & support from start to finish

following our tender for a new phone system replacing an old analogue system with a new digital exchange with over 100 extensions; not a small project, SBC were selected on the basis of their technical solution and on their professional approach, they actually listened to what we wanted rather than told us what we needed which so many others do. SBC went above and beyond, excellent sales and engineering team. The whole project from start to finish was seamless we could not have asked for more. I would have no hesitation in recommending them for any project regardless of size.

January 10, 2020
Unprompted review
Southern Business Communications Ltd (SBC) logo

Reply from Southern Business Communications Ltd (SBC)

Hello Hamish,

Many thanks for leaving this excellent review. A 5-star rating is always appreciated amongst the team. It's fantastic to hear that we met your expectations and fulfilled your request sufficiently. We always aim to complete any job to the best of our ability and don't stop until our customers are satisfied. I will be sure to let the Sales and Engineering teams know how happy you are with their work.

Joshua Holland
Southern Business Communications
www.sbclimited.co.uk | 01264 336644

Rated 5 out of 5 stars

Very good service offering.

I have used SBC for implementing a number of time critical changes to our voice systems.
The changes were managed extremely effectively and delivered in a timely manner.
I have been very impressed with the level of professionalism that this company offers.

November 29, 2019
Unprompted review
Southern Business Communications Ltd (SBC) logo

Reply from Southern Business Communications Ltd (SBC)

Hello Colin,

On behalf of SBC, I would like to take the time to thank you for this excellent 5-star review. I am glad to hear that our service, speed and efficiency satisfies you. It's fantastic to hear that you are impressed with our professional quality of work. Thanks again for the amazing review.

Joshua Holland
Southern Business Communications
www.sbclimited.co.uk | 01264 336644

Rated 5 out of 5 stars

SBC have looked after my corporate…

SBC have looked after my corporate communications needs for over twenty years. I have found them to be empathetic to my requirements and responsive to the changing demands of my businesses.

November 16, 2019
Unprompted review
Southern Business Communications Ltd (SBC) logo

Reply from Southern Business Communications Ltd (SBC)

Hello John,

It's fantastic to hear that after all this time you are still consistently happy with the service we provide and our products. On behalf of all of us at SBC, I would like to thank you for this excellent review.

Joshua Holland
Southern Business Communications
www.sbclimited.co.uk | 01264 336644

Rated 5 out of 5 stars

SBC were very professional from start…

SBC were very professional from start to finish. The work was carried out in a timely manner and the finish was done well. They were also happy to help out with a couple of follow up questions I had. I would recommend their services

November 14, 2019
Unprompted review
Southern Business Communications Ltd (SBC) logo

Reply from Southern Business Communications Ltd (SBC)

Hello Marcus,

Thank you for the kind words; your excellent 5-star review is very much appreciated. We are so pleased that you regard our service at such a high standard. If you have any further questions or need any further help, you know where to find us. Thanks again for the fantastic review.

Joshua Holland
Southern Business Communications
www.sbclimited.co.uk | 01264 336644

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Rated 4 out of 5 stars

SBC are easy to recommend

SBC have been nice people to work with - both because they're nice people but they also do good job. The VOIP softphone system we installed has a huge range of options so there was a while to get our heads around a set up that worked for us. SBC were patient and helpful throughout.

November 14, 2019
Unprompted review
Southern Business Communications Ltd (SBC) logo

Reply from Southern Business Communications Ltd (SBC)

Hello David,

Thank you so much for taking the time to leave us this review, it's great to hear your thoughts. We are happy that you enjoy our company and also appreciate our quality of work. It's great to hear that you are still enjoying your VOIP softphone system, we also think it's a great bit of kit. If you need anything else, we are only a phone call away. Thanks again for the great review.

Joshua Holland
Southern Business Communications
www.sbclimited.co.uk | 01264 336644

Rated 5 out of 5 stars

Highly Recommend For All Your Communication Needs

We have had the pleasure of working with SBC now for many years and in all those years they have developed a great understanding of our communication needs. We have entrusted SBC with all of our contracts for Comms. including Mobile Contract, Landline & broadband services. They have also replaced our phone system for us in recent times. Nothing is ever to much trouble for them to help us with. Highly recommend!

November 14, 2019
Unprompted review
Southern Business Communications Ltd (SBC) logo

Reply from Southern Business Communications Ltd (SBC)

Hello Martin,

This review made our day! We can't thank you enough for leaving this amazing, 5-star review and we are pleased to hear that you regard us so highly. Understanding our customers and their needs is something we believe we do best. We are so happy to hear that you have been enjoying our products and trust us with all of your telecom needs. We always try to look out for the customer and it means a lot to us to deal with all of your comms contracts. As you said, nothing is too much trouble. If you need anything else, we are only a phone call away. Thanks again for the fantastic review.

Joshua Holland
Southern Business Communications
www.sbclimited.co.uk | 01264 336644

Rated 5 out of 5 stars

Outstanding service with a personal…

Outstanding service with a personal touch (fast and efficient).
Nothing is ever too much and Ian is always on hand to lend support and advice.

November 14, 2019
Unprompted review
Southern Business Communications Ltd (SBC) logo

Reply from Southern Business Communications Ltd (SBC)

Hello Mark,

Thanks for taking the time to leave your thoughts on SBC, a five-star review is always very much appreciated amongst us. We are glad that you enjoyed our service and speed. I made sure that Ian got the recognition he deserved; he was really happy to see he had a shout out in a review!

Joshua Holland
Southern Business Communications
www.sbclimited.co.uk | 01264 336644

Rated 5 out of 5 stars

Would highly Recommend SBC for all your telecommunication needs.

I have been using SBC for many years now and can highly recommend their professional service. Their work is always completed to a very high standard and customer service and after care is second to none. The friendly team of engineers make working with SBC a pleasure. Keep up the good work guys!

November 11, 2019
Unprompted review
Southern Business Communications Ltd (SBC) logo

Reply from Southern Business Communications Ltd (SBC)

Hello Paul,

Thanks for the amazing 5-star review and thank you so much for taking the time to write it. We are more than pleased to hear that you rate our service so highly and regard our quality of work as a "very high standard". We pride ourselves on our customer service. I pass on the kind words to the respective teams; I'm sure it will put a smile on the engineer's faces! If you need anything else, you know where to find us, all the best.

Joshua Holland
Southern Business Communications
www.sbclimited.co.uk | 01264 336644

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Rated 5 out of 5 stars

Quick Help

Quick Help, Great Knowledge.

November 5, 2019
Unprompted review
Southern Business Communications Ltd (SBC) logo

Reply from Southern Business Communications Ltd (SBC)

Hello Ian,

Thank you for your 5-Star review of SBC. I am pleased that you appreciate our team's speed and knowledge. I hope you have more good experiences with SBC and if you need anything else, we are only a phone call away.

Joshua Holland
Southern Business Communications
www.sbclimited.co.uk | 01264 336644

Rated 5 out of 5 stars

Excellent service and very…

Excellent service and very proffessional aftercare

November 4, 2019
Unprompted review
Southern Business Communications Ltd (SBC) logo

Reply from Southern Business Communications Ltd (SBC)

On behalf of SBC, I would like to thank you for your 5-Star review. I am personally glad to hear you are happy with our service and aftercare.

Joshua Holland
Southern Business Communications
www.sbclimited.co.uk | 01264 336644

Rated 5 out of 5 stars

SBC fantastic service and great problem…

SBC fantastic service and great problem solving. Best thing: no wrestling with a call center when hitches occur you get to talk to an expert not someone reading from a script. Been using them for ten years plus and I can't recommend them highly enough.five stars not enough in my view.

August 29, 2019
Unprompted review
Southern Business Communications Ltd (SBC) logo

Reply from Southern Business Communications Ltd (SBC)

Hello Alan,

You are too kind, it's fantastic to hear your thoughts and that you regard us so highly. I will be sure to pass the praise along to the tech support team. On behalf of SBC, I would like to thank you for over a decade of business. Thanks again for the kind words.

Joshua Holland
Southern Business Communications
www.sbclimited.co.uk | 01264 336644

Rated 5 out of 5 stars

I have been using SBC for over 15 years…

I have been using SBC for over 15 years and they have always replaced my phones with the least expensive newer models and made sure that the contract I use is the most appropriate. The staff are welcoming and knowledgeable, particularly Ian, who has been my main point of contact all that time. I would not hesitate from recommending SBC to anyone who needs help with their choice of phone and/or contract.

August 27, 2019
Unprompted review
Southern Business Communications Ltd (SBC) logo

Reply from Southern Business Communications Ltd (SBC)

Hi Alan,

Your continued business is very much appreciated. It's good to hear that our service has satisfied you. Thanks for the kind words, the review is very much appreciated.

Ian Milton
Southern Business Communications
www.sbclimited.co.uk | 01264 336644

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Rated 5 out of 5 stars

SBC Recommendation

SBC are very efficient, reliable and friendly and always look to act in our best interests, which is imperative, I recommend using them.

August 27, 2019
Unprompted review
Southern Business Communications Ltd (SBC) logo

Reply from Southern Business Communications Ltd (SBC)

Hi Sarah,

We love hearing great customer feedback. It's great to know that you are satisfied with our service. Many thanks for the 5 Star review.

Kind regards

Joshua Holland
Southern Business Communications
www.sbclimited.co.uk | 01264 336644

Rated 5 out of 5 stars

Fantastic service

I have been using SBC for two years now via a recommendation. I deal with Ian Milton who is always efficient, friendly and wants to do the best for the customer. I would not hesitate in recommending SBC as the service is spot on!
Well done Ian and team, I’m glad I am one of your customers.

August 24, 2019
Unprompted review
Southern Business Communications Ltd (SBC) logo

Reply from Southern Business Communications Ltd (SBC)

Hi Lynda,

As always it's great to hear from you, I am glad that you have had positive experiences with us here at SBC. Many thanks for the amazing 5-star review.

Ian Milton
Southern Business Communications
www.sbclimited.co.uk | 01264 336644

Rated 5 out of 5 stars

I have been using the services of SBC…

I have been using the services of SBC for over thirteen years and have been extremely happy with their service. They have always been very efficient and most helpful - returning my calls and emails immediately and making things very easy to understand. I have recommended them to both customers and friends and have had great feedback - keep up the great work SBC!

August 23, 2019
Unprompted review
Southern Business Communications Ltd (SBC) logo

Reply from Southern Business Communications Ltd (SBC)

Hi Claire,

On behalf of SBC, I would like to thank you for over a decade of business. We are very proud that you are happy with the service we provide and are most grateful for the recommendations. We are here whenever you need us, thanks for the fantastic review.

Kind regards

Joshua Holland
Southern Business Communications
www.sbclimited.co.uk | 01264 336644

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