Schmiedmann Danmark Reviews 534

I had a very disappointing experience with Schmiedmann. I purchased both upper and lower radiator shutters from them, expecting decent quality given how they present their products. Unfortunately, both parts failed after just 3 months of normal use, which is completely unacceptable for components like these.

What makes this worse is that the parts were sold as OE (Original Equipment), but they were clearly not Genuine BMW parts, even though I paid for Genuine ones. There’s a big difference, and it feels misleading to market them in a way that suggests they are equivalent to genuine components when they clearly are not.

When I reached out about the issue, there was zero accountability/communication. No meaningful support, no proper resolution—just a complete lack of responsibility for what they sold. That kind of customer service is frustrating and reflects poorly on the company.

Based on my experience, I would not recommend Schmiedmann at all. Be very cautious when purchasing from them, as the quality may not match expectations and you may not get any support if something goes wrong.

Customer service was great. I had a question regarding a part for our BMW and I tried to dig up some information myself regarding the part I was looking for, but I was not satisfied. Nikolaj at customer service had the information I was looking for and answered throughly. Other similar sites I contacted did not do that. Highly recommended!

I've had the pleasure of talking to both the original and second-hand departments of Schmiedmann, both teams handle customer queries exceptionally well. They were helpful with finding the stock I specifically need, even when I wanted to order a bit later. The correct parts arrived just today, and were just the specifics I was looking for.

My Experience with Schmiedmann & Quaife LSD (BMW M235i – Ohio, USA)

Three months ago I ordered a Quaife QDF17N LSD for my 2016 BMW M235i from Schmiedmann in Denmark.
I paid $1,400 for the differential.

As many BMW owners know, the OEM ring gear on the M235i is welded to the carrier and must be machined off and transferred to the Quaife unit. I followed the official instructions exactly and had a machine shop properly machine and fit the ring gear.

When we attempted installation, we immediately ran into a serious issue:

• The left-side bearing would not seat fully
• The carrier measured approximately 0.3–0.5mm taller
• The diff would not sit correctly in the housing

I documented everything:
• Measurements
• Photos
• Bearing/shim verification
• Part number confirmation (7599411 stamped)
• Bearing journal measurement (~6.063” per spec)

Schmiedmann insisted the product could not be wrong and suggested installation error.

For context: I have 20 years of mechanical experience.

To eliminate doubt, I sent the entire differential to a BMW-certified shop here in Ohio.

They had the exact same issue.

Schmiedmann’s position remained:
If I believed there was a defect, I could ship it back to Europe at my expense (around $600+ shipping), and only if they later approved it would anything be considered.

⸻

The Fix

The BMW shop suggested installing a RacingDiff BMW backlash adjustment snap clips kit.

I purchased:
• Snap clips kit – $390
• Assembly labor – $480

After installing the kit, the differential seated correctly.
Backlash was properly measured and confirmed.
I’ve driven 1,500+ miles with zero issues.

The diff now works perfectly.

This means additional compensation was required that was never disclosed on the product page. It is advertised as a direct-fit replacement.

Nowhere does it state that an additional $400 kit may be required.

⸻

Request for Compensation

I asked Schmiedmann only to reimburse the $390 snap clips kit (I did NOT request the $480 labor).

They refused, stating they are “only the seller” and cannot cover additional expenses.

⸻

Warranty Concern

After I informed them that I would be sharing my experience publicly, I was told that because the repair was done without their approval, my warranty may be revoked.

To be clear:

• I attempted to resolve this directly with them for months
• I provided documentation and measurements
• A BMW-certified shop confirmed the issue
• Shipping it overseas was financially unreasonable

The only way to make the differential usable was to purchase the adjustment kit.

Now I’m being told that fixing the issue locally — after they declined responsibility — may void my warranty.

⸻

Why I’m Sharing This

This is not about attacking a company.

It’s about transparency and accountability.

If a product sometimes requires additional components to function properly, that should be clearly stated before purchase.

Instead, I experienced:
• Months of delay
• Nearly $900 in additional expense
• Repeated suggestions that I installed it incorrectly
• Refusal to assist beyond “ship it back at your cost”
• And now possible warranty revocation for making it work

The differential performs great now.

But the customer service experience was extremely disappointing.

BMW owners deserve full transparency before spending $1,400+ on drivetrain components.

First thing very rough and hard to deal with this guys. Do not recommend. Schmiedmann RHS manifold exhaust including sports catalic converter not fit correctly. Need to be modified to fit in to my 330ci RHS. Speed extra time and money to be 100%

Good service and feedback on mails and contact.Keep up the good work.
Greetings from Oldman Automotive.

Ordered Euro spec tail lights for my E36 in the US on April 25th. Today, almost a month later, I get an email saying I need to pay more for shipping because their site is incomplete and didn't calculate the shipping costs correctly at check out. On top of that, they say I'm being charged another fee for using a Visa card but don't give any other option for payment. IF they screwed up, they need to eat it. Doubt I'll order from them again.

very bad company. They don't take any responsibilty for the crap products they are delivering. What a disapointment

Best place in Europe to but good and value for Money, usede original mini & bmw parts
Like I am the only one guy to make my wife happy with my tools, Schemiedmann is for your mini or bmw💪🏻

I had some issues with Schmiedmann but at the end, with a lot of effort from Jacob, it was all to my satisfaction. Thank you.

Ordered hard to find Retrofit harness from USA. Easy transaction! Quick Ship. Excellent Company and Great customer service. Will do business again for sure!!

I have received reply for my order since month ago , where said that it was canceled.
This is no professional way to do , for such a great named company.
Upd. I have received enough explanations from Schmiedmann company regarding my order … I sure that next order will be complete in time

My purchase was a unique one and Per reached out to me within a day to inform me of what was happening, has helped me and kept me updated along the way. The overall experience and dedicated customer service team is a great reason as to why I trust Schmiedmann with all of my needs when it comes to oem parts

Good service! and fast

Very helpful and quick response from a very knowledgeable person.

Ordered and paid for 29 BMW parts on the 30th November, heard nothing for 7 weeks, emailed to find out the status of of order to be informed they had not actioned it. This is the third order placed with Schmiedmann and the third time they have let me down! I’m amazed they are still in business. Zero proactive customer service, avoid this company

Ordered and paid for BMW parts on the 25/11/22 (order id 3303402) just received a notification today 19/01/23 (8 weeks later) to say the parts are not available.Whilst I understand parts are sometimes unavailable, for it to take 8 weeks to inform a customer is shockingly poor customer service.

Really helpful customer service. Called with several questions about lugnut conversion kits and they answered my question in great detail. Definitely recommend them for being helpful and knowledge about the items they sell.

Super helpfull team .
I am glad for their professional behaviour .
Good luck