Messaged company regarding parcel not being delivered when it should have been and they replied straight away. Order actually came same Dayi messaged so was very happy with service. Will definitely u... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The quality and fit of the school shorts is really good. I think measuring the waist is a better idea than using age size. The delivery service does take quite some time though which I would say is t... See more
Company replied
Great choice of standard sizes and reasonably priced adjustments where needed. Only bought trousers but they seem well made time will tell. Delivery was fast with messages letting me know what was goi... See more
Company replied
Absolutely perfect, true fit to size we measured at home and compared online no alterations needed. Son impressed how well they feel extremely happy with these trousers. Zero tightness around the wais... See more
Company details
Written by the company
Welcome to Schoolwear United, your trusted destination for high-quality, sustainable school uniforms and accessories. At www.schoolwearunited.co.uk , we make shopping for schoolwear simple, affordable, and ethical. Our carefully curated range includes everything from classic blazers and trousers to PE kits, footwear, and eco-friendly options, all designed with durability, comfort, and style in mind. We believe that great schoolwear should make a positive impact. That is why we are committed to sustainability, ethical sourcing, and quality craftsmanship. Every product includes clear details on fabrics, fit, and care instructions so you can make informed, confident choices. Our website is designed to make life easier for busy parents and schools. You can shop by school, category, or size with ease, and our detailed size guides help ensure the perfect fit the first time, reducing hassle and waste. At Schoolwear United, shopping is more than just a purchase. It is a partnership built on trust, quality, and care. We pride ourselves on exceptional customer service, secure payments, and reliable delivery, supported by a friendly UK-based team ready to help whenever you need us. Join thousands of families who choose Schoolwear United for school uniforms that last, fit beautifully, and support a more sustainable future. United in quality, comfort, and care for the next generation.
Contact info
3 Crown Dale, SE19 3PB, London, United Kingdom
- 020 8655 7373
- sales@schoolwearunited.com
- www.schoolwearunited.co.uk
4.2
Great
749 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 2 weeks
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Lite weight coat and trousers
Perfect fit and with the weather no changing lite weight rain jacket and trousers 👌
October 26, 2025
Reply from School Wear United
Thanks, Simon. Great to know the lightweight rain jacket and trousers were just what you needed and fitted perfectly.
Reply from School Wear United
Thank you for your review, Joseph. We are really pleased to hear you loved the mouth guard.
Wrong product and poor customer service
You sent the wrong product and seem to think my time, your time and the cost of postage to return a £5.50 product is worth doing instead of sending me the right product. And despite contacting you about sending me the correct product you have gone silent.
November 4, 2025
Reply from School Wear United
Thank you for your feedback, Rachel. We are very sorry for sending the wrong item and for the frustration this caused. This was our error and as soon as we were made aware of the mistake we arranged for an upgraded brace version to be sent on a next day service. You should have already received the replacement.
If there is anything else you need, please contact us at sales@schoolwearunited.com
or WhatsApp +44 7418 310685 and we will be happy to help.
Very helpful quick delivery clear info…
Very helpful quick delivery clear info on sizing and great to be able to order trousers that fit my son
November 5, 2025
Unprompted review
Reply from School Wear United
Thank you so much for your lovely review, Freddie! We’re delighted you found the sizing information clear and that the trousers fit your son well. We really appreciate your feedback and support.
School shirts light blue as described
Arrived on time and as described shirts fit well and happy with purchase.
November 8, 2025
Unprompted review
Reply from School Wear United
Thank you for your kind feedback! We're delighted the shirts arrived on time, fit well, and met your expectations. We really appreciate your support.
5* service but 2* quality
Easy to order and quick delivery so 5* for service itself. Product quality not so great. The white shirts are totally see through. Doesn't matter much for winter, with a jumper on, but my daughter cannot wear them in summer as they're totally indecent! Washed ok and easy and quick to iron (and yes they need ironing, they do wrinkle). They seem to be made ok. Just sad they are so thin.
October 19, 2025
Reply from School Wear United
Thank you for your honest feedback, Nikki. We’re really glad you were happy with the service and delivery, but we’re sorry to hear the shirts weren’t as thick as you expected. We’ll pass your comments to our supplier, as we’re always looking to improve fabric quality. Please contact us at sales@schoolwearunited.com
or via WhatsApp +44 7418 310685 if you’d like to discuss an exchange or alternative option that might suit better for winter wear.
Reply from School Wear United
Thanks so much for your lovely review, Colin! We’re delighted you were happy with the quality, price, and our customer service. We really appreciate your support.
Poor communication
I placed an order on the 14th of Oct, it is the 4th of Nov and i have not received my order. the royal mail tracking only says the seller has dispatched your parcel. I have sent numerous emails to follow up on my order and received one reply saying if i did not receive my order by the 28th of Oct. It is the 4th of Nov and i still haven't received my order or any communication.
October 14, 2025
Unprompted review
Reply from School Wear United
Hi Anthony, we sincerely apologise for the delay and lack of communication. We understand how frustrating this must be and will prioritise resolving it for you. Please reach out to us at sales@schoolwearunited.com
or WhatsApp +44 7418 310685 so we can track this with Royal Mail and ensure you receive your order or a full refund.
Delivery took 12 days after paying for…
Delivery took 12 days after paying for premium delivery & no updates provided before contacting helpline - unfortunately it eventually arrived after the item was needed for and replacement purchased elsewhere
Update - delivery charge has already been refunded & case now resolved thank you
October 21, 2025
Reply from School Wear United
We’re very sorry to hear about the delivery delay and understand how frustrating this must have been, especially after paying for premium delivery. This isn’t the level of service we aim to provide. Please contact us at sales@schoolwearunited.com
or via WhatsApp on +44 7418 310685 with your order number, and we’ll review the delivery charge and ensure this is properly resolved for you.
Great
Lovely quality gum shield I would definitely buy from this company again!
September 25, 2025
Unprompted review
Reply from School Wear United
Thank you for your lovely review! We're so pleased you’re happy with the quality of the gum shield and would choose to shop with us again.
Avoid buying second hand
Avoid buying second hand
I have never seen the worst quality they sell it !
Not worth the money you pay for it
October 27, 2025
Unprompted review
Colour description is not accurate
Colour description is not accurate. The charcoal grey looks like black, so not compatible with regular charcoal grey uniform. Now have to pay for returns. Disappointing.
October 20, 2025
Reply from School Wear United
Thank you for your feedback. We’re sorry to hear the colour wasn’t right for your school. Different suppliers do use slightly different shades of charcoal, so one charcoal may not match another exactly. Our trousers are the standard charcoal grey that most schools accept, though some schools do specify a unique, branded shade. If you contact us at sales@schoolwearunited.com
or WhatsApp +44 7418 310685, we’ll be happy to help you with the return and find the correct option for your school.
First time user
First time using and not disappointed. Trousers are good quality, size just right and came with belt. Used economy delivery - trousers were delivered earlier.
October 24, 2025
Unprompted review
Reply from School Wear United
Thank you for your lovely review! We're delighted to hear your first experience with us was a good one and that the trousers arrived earlier than expected. We really appreciate your feedback and hope to serve you again soon.
Excellent service
Excellent service . Easy to deal with . Products arrived quickly . Return process so simple too
October 10, 2025
Unprompted review
Reply from School Wear United
That’s great to hear! We’re delighted you were happy with our service, delivery, and returns process. Thanks so much for choosing School Wear United.
Great product
Great school trousers and very fast delivery. I'll definitely be ordering again in the future.
October 16, 2025
Unprompted review
Reply from School Wear United
Thanks so much for your kind words! We’re glad you were pleased with your order and delivery speed.
Terrible service and customer service,
Terrible service and customer service,
Wrong order arrived and then customer service doesn’t reply either on emails or what’s app, avoid buying from them, they are scammers
October 11, 2025
Unprompted review
Reply from School Wear United
We’re very sorry to hear about your experience and understand how frustrating this must have been. This isn’t the level of service we aim to provide. Please contact us at sales@schoolwearunited.com
or via WhatsApp on +44 7418 310685 with your order number, and we’ll look into this straight away to put things right.
full elastic trouser returned
Awful avoid if you need to send anything back they will just ignore you
August 28, 2025
Unprompted review
Reply from School Wear United
Hi Thomas,
I understand your concern. Nicola, our AI assistant, would normally have sent you all the return details in her reply. If she’s unable to answer a question, the query is passed on to a member of our team to respond directly.
In the meantime, you can also find all the return information here: https://www.schoolwearunited.co.uk/delivery-returns/
Captain Arm band
Just took the captain armband out of the bag it is made of elastic so proceeded to put it on my arm and all the lettering started to crack instantly this was for my son has been made captain and to wait on his arm at the weekend but the quality is so poor I will not be using it 😞
October 1, 2025
Unprompted review
Reply from School Wear United
We’re really sorry to hear the armband didn’t meet expectations, especially for such a special occasion. Please reach out to our team so we can resolve this quickly with a replacement or refund. We’ll also review this with our supplier to ensure it doesn’t happen again.
Excellent delivery time.
Excellent communication, ordered the perfect trousers for my father who has dementia with elasticated waistband .
Quick delivery and priced well .
Will definitely buy again from this company.
September 19, 2025
Unprompted review
Reply from School Wear United
Thank you so much for your kind words. We’re really pleased to hear the trousers were a good fit for your father and that you were happy with our service. We truly appreciate your support and look forward to helping again in the future.
Delivery was quick
Delivery was quick. And suitable for bulky child
September 9, 2025
Unprompted review
Reply from School Wear United
Thank you for your feedback! We're glad to hear delivery was quick and that the fit worked well.
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