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School Wear United Reviews 

748
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 208 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional quality, durability, and perfect fit of the school clothing, noting how comfortable the garments feel for their children throughout the school day. People also deeply appreciate the remarkably fast delivery service, convenient website navigation, and the helpful sizing tools that make ordering uniform pieces simple, quick, and entirely stress-free. Some reviewers were not happy with occasional order discrepancies, such as receiving incorrect items or experiencing unexpected sizing inconsistencies, and mentioned that having to cover return postage costs for exchanges made the whole process frustrating.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting excellent quality, durable fabrics, and a... See more

Quality

Customers expressed great satisfaction with the product quality, frequently praising the durable fabrics,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently expressing satisfaction with the fast... See more

Order

Consumers find order experiences to be sharply divided. While many reviewers expressed total satisfaction,... See more

Service

People report positive experiences with service, frequently praising the professional staff, fast delivery,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Messaged company regarding parcel not being delivered when it should have been and they replied straight away. Order actually came same Dayi messaged so was very happy with service. Will definitely u... See more

Company replied

Rated 4 out of 5 stars

The quality and fit of the school shorts is really good. I think measuring the waist is a better idea than using age size. The delivery service does take quite some time though which I would say is t... See more

Company replied

Rated 5 out of 5 stars

Great choice of standard sizes and reasonably priced adjustments where needed. Only bought trousers but they seem well made time will tell. Delivery was fast with messages letting me know what was goi... See more

Company replied

Rated 5 out of 5 stars

Absolutely perfect, true fit to size we measured at home and compared online no alterations needed. Son impressed how well they feel extremely happy with these trousers. Zero tightness around the wais... See more


Company details

  1. Clothing Store
  2. Clothing Wholesaler
  3. Outdoor Clothing and Equipment Shop
  4. Plus Size Clothing Store

Written by the company

Welcome to Schoolwear United, your trusted destination for high-quality, sustainable school uniforms and accessories. At www.schoolwearunited.co.uk , we make shopping for schoolwear simple, affordable, and ethical. Our carefully curated range includes everything from classic blazers and trousers to PE kits, footwear, and eco-friendly options, all designed with durability, comfort, and style in mind. We believe that great schoolwear should make a positive impact. That is why we are committed to sustainability, ethical sourcing, and quality craftsmanship. Every product includes clear details on fabrics, fit, and care instructions so you can make informed, confident choices. Our website is designed to make life easier for busy parents and schools. You can shop by school, category, or size with ease, and our detailed size guides help ensure the perfect fit the first time, reducing hassle and waste. At Schoolwear United, shopping is more than just a purchase. It is a partnership built on trust, quality, and care. We pride ourselves on exceptional customer service, secure payments, and reliable delivery, supported by a friendly UK-based team ready to help whenever you need us. Join thousands of families who choose Schoolwear United for school uniforms that last, fit beautifully, and support a more sustainable future. United in quality, comfort, and care for the next generation.


Contact info

4.2

Great

TrustScore 4 out of 5

748 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(748)

210 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Do not buy!

Do not buy!! Tried to get a return due to faulty item was told I would get a prepaid label for this, an have been ignored when I have contacted again numerous times. Having to go through bank as will not give a refund

March 26, 2026
School Wear United logo

Reply from School Wear United

Thank you for your review, Hannah. We are very sorry to hear this and understand your frustration. If you were advised that a prepaid return label would be provided, this should have been followed through and we apologise that this has not yet been resolved.

Please contact us at sales@schoolwearunited.com
or WhatsApp +44 7418 310685 with your order details so we can prioritise this, arrange the return label and resolve your refund without any further delay.

Rated 4 out of 5 stars

The quality and fit of the school…

The quality and fit of the school shorts is really good. I think measuring the waist is a better idea than using age size. The delivery service does take quite some time though which I would say is the only slightly down side.

March 17, 2026
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Reply from School Wear United

Thank you, Amanda. We are glad the shorts fit well and that the sizing approach worked for you. We understand your point about delivery and appreciate you taking the time to mention it.

Rated 5 out of 5 stars

Great school trousers

Great trousers struggled for so long to find fully elastic waist trousers

March 30, 2026
Unprompted review
School Wear United logo

Reply from School Wear United

Really appreciate your feedback. We know it can be difficult to find good fully elastic waist trousers, so it’s great to hear these worked out for you.

Rated 5 out of 5 stars

The beakers for my autistic son are…

The beakers for my autistic son are really good quality and we will be purchasing them again.

March 10, 2026
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Reply from School Wear United

Thank you for your lovely review, Claire. We’re really pleased to hear the water bottles have been a good fit for your son and that you’re happy with the quality. It means a lot to us that you’ll be purchasing again.

Rated 5 out of 5 stars

school uniforms

I recently ordered school uniforms from this website and had a really positive experience from start to finish. The site itself is easy to navigate, with clear categories and helpful size guides that made choosing the right items simple and stress-free.
The quality of the uniforms exceeded my expectations. The fabrics feel durable and comfortable, which is important for everyday school wear, and everything fits well. It’s clear that the products are made to last through regular use and washing.
Delivery was prompt, and the items arrived neatly packed.
Overall, I would highly recommend this website to anyone looking for reliable, good-quality school uniforms at a reasonable price. I will definitely be ordering from here again.

March 18, 2026
Unprompted review
School Wear United logo

Reply from School Wear United

Thank you so much for taking the time to leave such a detailed and thoughtful review, Becs. We really appreciate the effort you’ve put into sharing your experience.

We’re delighted to hear that you found the website easy to use and that the size guides helped make the process simple and stress free. It’s especially great to know the quality of the uniforms exceeded your expectations, as we always aim to provide durable and comfortable clothing that lasts throughout the school year.

We’re also pleased everything arrived promptly and in good condition. Your recommendation means a great deal to us, and we truly look forward to helping you again in the future.

Rated 5 out of 5 stars

GRATE

Amazing service

March 4, 2026
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Reply from School Wear United

Thank you for your review. We’re glad you were happy with the service and hope the pull-up trousers are a good fit.

Rated 5 out of 5 stars

Very good comfortable trouser

Very good comfortable trouser,
Perfect for children on bigger side .
I will give 5 stars because of the quality and service. Very quick delivery, good customer service

March 1, 2026
Unprompted review
School Wear United logo

Reply from School Wear United

Hi Yasmin, thank you for the 5 stars. We’re glad the trousers worked well and provided a comfortable fit. Your kind words about our service and quick delivery mean a lot to us.

Rated 5 out of 5 stars

Perfect fit!

Quick delivery, perfect fit on sons school trousers. Will buy again definitely!

March 4, 2026
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Reply from School Wear United

Hi Helen, thank you for your review. It’s great to hear the trousers fit your son perfectly and that your order arrived quickly. We’re really pleased it all worked out well for you.

Rated 5 out of 5 stars

Excellent service

Excellent service, very good price and fast delivery. Highly recommend!

March 11, 2026
Unprompted review
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Reply from School Wear United

Thank you for your lovely feedback. It’s great to hear you were happy with the price and fast delivery. We really appreciate you recommending us.

Rated 5 out of 5 stars

2nd time ordering my children school…

2nd time ordering my children school uniform from here fast delivery great value for money quality is very good

February 23, 2026
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Reply from School Wear United

Thank you for your continued support, Mohammed. We really appreciate you choosing us again for your children’s school uniform. It’s great to hear you’re happy with the quality, value, and delivery. We look forward to helping you again in the future.

Rated 1 out of 5 stars

Haven't received my order.

Haven't received my order.
(However may be waiting for me when I get home)

March 1, 2026
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Reply from School Wear United

Thank you for your review, Una. We are sorry for any confusion regarding your order. The white plimsolls in sizes 4 and 5 were unfortunately out of stock and placed on backorder. As soon as we were made aware, they were removed from the website and a refund was issued straight away. An email was also sent to explain this and apologise for the inconvenience.

If you have not seen the email, please check your inbox or contact us and we will be happy to assist further.

Rated 5 out of 5 stars

A very swift and efficient service

A very swift and efficient service. Good quality boys school trousers that fitted true to size.

February 18, 2026
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Reply from School Wear United

Thank you for your review, Bernard. We are pleased to hear you found the service swift and efficient, and that the trousers fitted true to size. Great to know you were happy with the quality.

Rated 5 out of 5 stars

Happy

A good price, well packed and quick delivery.

February 22, 2026
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Reply from School Wear United

Thank you for your review, Alistair. We are pleased to hear you were happy with the price, packaging and quick delivery.

Rated 1 out of 5 stars

If I could rate 0 stars i would

I had an awful experience. If I could rate this 0 stars I really would. I ordered on the 16 of February and did not receive my item after drawing their attention several times I unwillingly asked for a refund my money of the 5 of March which they were quick to refund, showing how they were not prepared to deliver the item in the first place. I have been left with a waste of time by having look for this item again . I have missed the deadline for wearing it and i now wish i could get compensation for this utter waste of my time. Horrid experience. Fix up.

February 16, 2026
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Reply from School Wear United

Thank you for your feedback, Akosua. We are very sorry for the delay and frustration caused. This item was on backorder and unfortunately delayed by our supplier, which is not the level of service we aim to provide.

We understand how disappointing this must have been, especially with the timing, and we apologise for the inconvenience caused. A full refund was issued as soon as it became clear the item would not arrive in time.

If there is anything further we can do to assist, please feel free to contact us and we will be happy to help.

Rated 1 out of 5 stars

buy 2 weeks in advance

took very long time and unnecessarily expensive

February 18, 2026
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Reply from School Wear United

Thank you for your feedback, Tommy. Your order was placed using the free delivery option, which usually takes around 5 to 7 days. According to the courier tracking, the parcel was delivered within 6 days and left safely with a neighbour at number 56.

All pricing is clearly shown during the ordering process before checkout. If the item is needed sooner in the future, we do also offer a 3-day delivery service at checkout. If you have had any difficulty locating the parcel or need any further assistance, please feel free to contact us and we will be happy to help.

Rated 1 out of 5 stars

Had payed for early delivery

Had payed for early delivery, but the item was very late, no communication from this company,then item arrived if was a sweater not how school jumpers should be.

February 17, 2026
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Reply from School Wear United

Thank you for your feedback, Nadine. We are sorry to hear you were disappointed with your order. According to our records, the item ordered was a V-Neck Sweatshirt, which is the item that was dispatched. This style is a sweatshirt rather than a traditional knitted school jumper, as shown on the product page.

We have also checked our support channels and have not been able to locate any messages linked to your order. It is possible that replies were sent to noreply@schoolwearunited.co.uk
, which is an automated email address that is not monitored. If you would like assistance or wish to discuss the item further, please contact us at sales@schoolwearunited.com
or WhatsApp +44 7418 310685 and we will be happy to help.

Rated 3 out of 5 stars

Poor customer support when something goes wrong, otherwise great items.

The items I have actually received from my order are great quality, as described and were delivered very quickly. However, an item was missing from my delivery. I waited a few days incase it had been dispatched separately but when it still didn't arrive I raised a query through School Wear United's What's App on 21/2/2026. They responded straight away and said this would be escalated to the support team but I heard nothing back. I messaged again on 27/2/2026 chasing and no response at all. I'm still waiting to hear. Not great when I have paid in full for the missing item.

February 16, 2026
School Wear United logo

Reply from School Wear United

Thank you for your review, Sherri. We are pleased to hear you were happy with the quality and delivery of the items you received, but we are very sorry to hear that part of your order was missing and that you have not yet received a follow up. That is not the level of service we aim to provide.

Please contact us again at sales@schoolwearunited.com
or WhatsApp +44 7418 310685 with your order details so we can check this immediately and arrange for the missing item to be sent or refunded.

Rated 5 out of 5 stars

Excellent boys school trousers

The trousers arrived in good time, well made, good quality and my sone has no problem with them

February 16, 2026
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Reply from School Wear United

Thank you for your review, Carolyn. We are pleased to hear the trousers arrived quickly and that your son is comfortable wearing them. It is great to know you were happy with the quality.

Rated 5 out of 5 stars

Ordered a SwimFin for my little girl

Ordered a SwimFin for my little girl, she absolutely loves it! The price was the cheapest I can find compare to other websites and the delivery was pretty fast too, highly recommend.

February 19, 2026
Unprompted review
School Wear United logo

Reply from School Wear United

Thank you for your lovely review, Heidi. We are delighted to hear your little girl loves the SwimFin and that you were happy with the price and delivery speed. We truly appreciate your recommendation.

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