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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products and the excellent value for money. Many people highlight the quick and efficient delivery service, often noting that orders arrive promptly. Reviewers frequently express satisfaction with the taste and effectiveness of various products, with some even calling them the best they've tried. However, some people were dissatisfied with certain aspects of their experience. A few customers reported issues with delivery, including lost parcels or longer-than-expected waiting times. There were also concerns regarding product transparency, with some reviewers unable to obtain Certificates of Analysis or detailed protein ratios. Additionally, a minority of people found certain products, like protein blondies or specific protein powder flavors, to be unpalatable or to have an unpleasant texture.

What people talk about most

Product

People report ambiguous experiences with product. Many customers praise the products, highlighting great... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the excellent quality of protein... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Many customers praise the quick delivery times,... See more

Price

Customers consistently express satisfaction with the pricing. Many reviewers highlight the reasonable and... See more

Order

Consumers find the ordering experience to be ambiguous. While many reviewers praise the ease of ordering and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ultra Whey protein shakes Strawberry - very nice Banofe - very nice Salted Caramel- ok Chocolate Mint - needs improvement

Rated 4 out of 5 stars

Quick delivery and very good quality of products. After a quite large order I expected some samples to try but it’s okay.

Rated 5 out of 5 stars

I ordered the vegan friendly vanilla protein powder close to Christmas. Never thought it would arrive before hand but it did! In perfect condition too. Very pleased. Thank you.


Company details

  1. Fitness and Nutrition Service

Written by the company

SCI-MX is your trusted partner in your fitness journey. Whether you're striving to improve endurance, manage your weight, gain muscle mass, build lean muscle, recover and repair after intense workouts, or achieve that lean, toned physique you've always wanted - we're here to guide you every step of the way.


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 63% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 2 out of 5 stars

The PAYDAY offer doesn't last long…

The PAYDAY offer doesn't last long enough... too expensive without.

July 24, 2024
SCI-MX logo

Reply from SCI-MX

Good morning,

Thanks for taking the time to write us a review.

The offer duration spanned from the 26th-29th, we do deem 4 days ample time given this was a payday discount for customers to place orders.

I would be happy to give you a call to discuss this further.

Kind regards,
Adam
Sci-Mx Team

Rated 1 out of 5 stars

I have used the SCI-MX Soya Protein…

As per your note below Adam. I disagree, I had been asked several times for more info which i provided, and each time you wanted something else, rather than just asking all of the relevant info in one email this span across several. I said I wont send any more as it took 4 emails of picture, serial numbers etc to get to this point so just felt messed about. I cant go via Amazon as when I asked for a return they wont accept it due to the product. Regardless..you are the manufacturer therefore why i brought it your attention also directly. I finished each email saying happy to speak..no one asked for my number then

I have used the SCI-MX Soya Protein version for years.. And have left positive feedback via amazon regarding this. The packaging changed circa 18 months ago and so did the taste, which although I felt it was not a better taste is still was a good Protein. However my recent purchase of salted caramel, I instantly knew it wasn't right. it had no flavouring, ( Not a disaster) however it was the bitterness and after taste which lasted for over an hour which was not great. I compared this to a friends supplement which was identical and we both agreed this was bad and different to what we have had before and expected. I contacted Sci-MX directly to keep it civil and professional before i use this style of feedback. There ended up being threads of pictures, serial numbers etc and still no specific action.. Wasted over £30 on 2.2KG of powder.. very poor show SCI-MX.. What appeared to be a solid product with great results appears to be the subject of poor ingredients and cost cutting. Best before date 04/03/2026

July 24, 2024
Unprompted review
SCI-MX logo

Reply from SCI-MX

Good afternoon,

Thanks for taking the time to write us a review.

I have read through the correspondence you have had with us and I can see that this isn't an order that has been placed with us directly.

It has been ordered through a 3rd party Amazon re-seller so the first port of call would be to go direct, open a case which will then result in a refund or replacement.

I can see that you have been advised of this.

I can also see that we have then gone on to ask further information such as the seller information which you have then refused to advise of.

I have emailed you directly asking for your telephone number so I can give you a call to discuss further.

Kind regards,
Adam
Sci-Mx

Rated 1 out of 5 stars

I don't recommend :(

For the first time ever bought Sci mx diet protein,
[this review is based on single product..]

1. Does not say how much whey containe,I think that's cuz is very low,they'd brag if it'll be least 8O%.
2. The aftertaste is bitter, awful..
Threw away 8OOg to the trash, that's how horrible taste it was, waste of money.
(expiry date June 25)

July 24, 2024
Unprompted review
SCI-MX logo

Reply from SCI-MX

Hi Adrian,

Thanks for taking the time to write us a review.

I am keen to speak with you in further detail about this but I have no details to contact you on as I don't think you have ordered this online from us.

Please can you complete the link that I have sent and I will happily give you a call to discuss further in hopes of offering a resolution.

Kind regards,
Adam
Sci-Mx Team

Rated 5 out of 5 stars

Used to use this a few years ago.…

Used to use this a few years ago and then it stopped being made. Glad to see it back and started using the ultra muscle mix. Mixes well and good taste although I think they should cut down on the sugar as it is too sweet. May cause concern for anyone with diabetes.

June 25, 2024
Unprompted review
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Rated 4 out of 5 stars

The powder mixes easily

The powder mixes easily. The taste is a bit to sour for me but everyone has a different palate. Gave me more energy than before. Hope it helps my gainsm

June 10, 2024
Unprompted review
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Rated 5 out of 5 stars

#24KME campaign

I received Clear Whey Protein Isolate Refreshing and Fruity Apple & Blackcurrant flavour to try as part of the #24KME campaign the taste was so nice and was able to get the protein I needed with a really great tasting product that I would thoroughly recommend.

March 27, 2024
Unprompted review
Rated 5 out of 5 stars

SCI-MX products are the best.

SCI-MX are the best on the market in my opinion, having just tried the Apple and Blackcurrant whey protein I can tell you it tastes great, can't rate this companies products any higher , excellent products and an excellent company.

March 25, 2024
Unprompted review
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Rated 5 out of 5 stars

As a promotion I was offered a free bag…

As a promotion I was offered a free bag off vegan protein powder. I buy the brand, so thought this was brilliant. I buy all the flavours in the vegan range. They are delicious. I also bake with it, make whips and slushy. It is a lovely low sugar low carb protein powder. I wouldn’t buy elsewhere now.

February 8, 2024
Unprompted review
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Rated 5 out of 5 stars

Quality product

Quality product, I bought the mass gainer stuff as I’m recently getting into the gym, fast delivery, no issues, good value and tastes decent.

January 18, 2024
Unprompted review
Rated 5 out of 5 stars

Only had a positive experience

Have been ordering Ultra whey and the meal replacement shake directly from SCI-MX the past couple of months because I wanted ultra whey again after having total protein for a while when ultra whey was no longer on amazon. Only had a positive experience so far and like the taste of everything I've tried.

January 18, 2024
Unprompted review
Rated 5 out of 5 stars

Great Product

I have tried loads of brands of protein
powders over the years but the prices of late are getting silly. I have used sci mx stuff before in the past so came back to their website to have a look and have been using sci mx ultra muscle since - great taste (chclate) mixes well and great price by comparison to the market. quick and easy to order and turns up in a day or 2. Great product.

January 16, 2024
Unprompted review

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