I’ve been on the phone for 2 days…
I’ve been on the phone for 2 days trying to help my partner claim back his retirement money he has 2 policies not actually worth a great deal as both are work place pensions he retires in February Scottish widows wrote to him asking what he would like to do after this date he just wants to cash in the amount that’s owed to him I managed to almost sort one of the policies out today only to be told our bank account was not right so I’ve got to wait until they send paperwork to prove that this is our bank account my partner has problems after having a stroke that’s why I’m trying to help him and this is only 1 policy I’m trying to sort out I’ve been transferred from department to department costing me more money on my mobile I really don’t know what to do about this it’s dreadful service and I’m not computer literate so struggle I just wish that Scottish Widows had a better system good luck with your claim people I’m still working on ours


