Scruff MacDuff Reviews 146

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

These shoes for Cassie (my dog) are excellent. She had somehow worn the black pads on her foot off, making it very sore and infected. These shoes have done the trick and her feet are back to normal. T... See more

Rated 5 out of 5 stars

I was given details of how to send back the incorrect sized harness with a freepost address and the correct sized one was sent first class and recieved the day after postage. The harness fits perfectl... See more

Rated 5 out of 5 stars

A straightforward shopping experience and swift delivery mean that Milo the pug can once again enjoy snuffling through the hedgerows with his eyes fully protected by his new Doggles. Great to be able... See more

Rated 5 out of 5 stars

The service was extremely easy to order from online. I needed to speak to someone at Scruff Mc Duff, and the person I spoke to was extremely helpful. Goods arrived promptly and were reasonably pric... See more

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4.8

Excellent

TrustScore 5 out of 5

146 reviews

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Rated 5 out of 5 stars

Excellent shoes for dogs!

These shoes for Cassie (my dog) are excellent. She had somehow worn the black pads on her foot off, making it very sore and infected. These shoes have done the trick and her feet are back to normal. The shoes will be great in bad weather and especially in snow.

May 4, 2014
Unprompted review
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Rated 5 out of 5 stars

Outstanding service all round

The service was extremely easy to order from online. I needed to speak to someone at Scruff Mc Duff, and the person I spoke to was extremely helpful.
Goods arrived promptly and were reasonably priced, will bye from you again.
Thanks for such a good service all round.

April 18, 2014
Unprompted review
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Rated 5 out of 5 stars

Brilliant Service!

The site was very easy to use. I ordered a pair of Doggles at a very competitive price and they arrived within days. Brilliant service.

April 10, 2014
Unprompted review
Rated 2 out of 5 stars

Was broken when arrived

I brought the dog glasses. But when they arrived they where broken. My husband had already thrown away the packaging. I emailed the company with no reply.

April 8, 2014
Unprompted review
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Rated 5 out of 5 stars

Speedy professional service.

The site was easy to navigate and the Goods arrived exactly when they said they would! Perfect, will definately be shopping here again.

March 19, 2014
Unprompted review
Scruff MacDuff logo

Reply from Scruff MacDuff

Dear Mrs Man,
Thank you very much for your response.
Scruff MacDuff is delighted to give you the £3 voucher code "trust3".
. This voucher can be used by yourself, a friend or a member of your family.
. The order can be placed either online or over the phone on 01506298988.
Thanks again.
Kind Regards,
Pascal
Customer Services
ScruffMacDuff

Rated 5 out of 5 stars

Premium products without the price!

I bought a Ruff Wear harness from Scruff Macduff about a third cheaper than any where else AND I got it shipped to me for free via courier.
Very impressed with this company and will defiantly use again.

March 17, 2014
Unprompted review
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Reply from Scruff MacDuff

Dear Mrs Oates,
Thank you very much for your response.
Scruff MacDuff is delighted to give you the £3 voucher code "trust3".
. The voucher can be used by yourself, a friend or a member of your your family.
. The order can be placed either online or over the phone on 01506298988.
Thanks again.
Kind regards,
Pascal
Customer Services
Scruff MacDuff

Rated 5 out of 5 stars

Self-supporting and flexible protection - even for Greyhounds

Strong yet quick and easy to put on. No need for other support such as tape or lace. Grip good enough even for a skinny greyhound foot. Nice and stretchy so easy to put on. Completely waterproof and lasts a moderate time if the ground is soft. Great invention and reasonable price bearing in mind their usefulness.

March 12, 2014
Unprompted review
Scruff MacDuff logo

Reply from Scruff MacDuff

Dear Mr Bruce,
Thank you very much for your quick response.
Scruff MacDuff is delighted to give you the £3 voucher code "trust3".
. This voucher can be used by yourself, a friend or a member of your family.
. The order can be placed either online or over the phone on 01506848966.
Thanks Again.
Kind Regards,
Pascal
Customer Services
Scruff MacDuff

Rated 5 out of 5 stars

Great service, good product

My dog really loves his new collar which came speedily and looks fab on! Thank you.

March 10, 2014
Unprompted review
Scruff MacDuff logo

Reply from Scruff MacDuff

Dear Mrs Bridge,
Thank you very much for your response.
Scruff MacDuff is delighted to give the £3 voucher code "trust3".
. This voucher can be used by yourself, a friend or a member of your family.
. The order can be placed either online or over the phone on 01506298988.
Thanks Again.
Kind Regards,
Pascal
Customer Services
Scruff MacDuff

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Rated 5 out of 5 stars

Good products, good service

I purchased a set of Doggles sun glasses. They were delivered on time and arrived undamaged. They seem to be a good quality product and fit the dog well. I would buy from this retailer again.

March 8, 2014
Unprompted review
Scruff MacDuff logo

Reply from Scruff MacDuff

Dear Mr Pates,
Thank you very much for your response.
Scruff MacDuff is delighted to give you the £3 voucher code "trust3".
. The voucher can be used by yourself, a friend or a member of your family.
. The order can be placed either online or over the phone on 01506298988.
Thanks Again.
Kind Regards,
Pascal
Customer services
Scruff MacDuff

Rated 5 out of 5 stars

DOGGLES - need I say more!

Great website, easy to use and great prices. Received my Doggles quickly and my dog is getting used to wearing them - looking super cool in the process!
thanks Scruff MacDuff!

March 4, 2014
Unprompted review
Scruff MacDuff logo

Reply from Scruff MacDuff

Dear Mrs Paterson,
Thank you very much for your response.
Scruff Mac Duff is delighted to give the £3 voucher code "trust3".
. The voucher can be used by yourself, a friend or a member of your family.
. The order can be placed eiher online or over the phone on 01506848966.
Thanks again.
Kind regards,
Pascal
Customer services
ScruffMacDuff

Rated 5 out of 5 stars

Prompt service, good value.

I shopped with Scruff MacDuff for the first time this month and was really impressed with the service. I ordered in the evening, the item was dispatched very quickly the next morning and I received it the following day. I bought replacement lenses for a pair of Doggles; excellent value at £3.95, a good reduction on the normal price. The range of stock seems very good, so I'll certainly shop here again.

February 27, 2014
Unprompted review
Scruff MacDuff logo

Reply from Scruff MacDuff

Dear Emma,
Thank you very much for your response.
Scruff mac Duff is delighted to give you the £3 voucher code "trust3".
. This voucher can be used by yourself, a friend or a member of your family.
. The order can be placed either online or over the phone on 01506298988.
Thanks again.
Kind Regards,
Pascal
Customer Services
Scruff mac Duff

Rated 5 out of 5 stars

will use the site again.

great service, quick delivery,and cheapest price I could find for the product on line. Thank you.

February 23, 2014
Unprompted review
Scruff MacDuff logo

Reply from Scruff MacDuff

Dear Mrs MacLeod,
Thank you very much for your response.
Scruff Mac Duff is delighted to give you the £3 voucher code "trust3".
. This voucher can be used by yourself, a friend or a member of your family.
. The order can be placed either online or over the phone on 01506848966.
Thanks again.
Kind regards.
Pascal
Customer Services
Scruff mac Duff

Advertisement
Rated 5 out of 5 stars

Excellent products and service

I've purchased a couple of items - doggles and a running belt/lead, both arrived quickly and have been delighted with the doggles to protect our GSDs eyes in the sidecar and the running belt is brilliant, wish I got one years ago, makes running a lot easier with the hound!

February 20, 2014
Unprompted review
Scruff MacDuff logo

Reply from Scruff MacDuff

Dear Mr Short,
Thank you very much for your response.
Scruff Mac Duff is delighted to give you the "3 voucher code "trust3".
. This voucher can be used by yourself, a friend or a member of your family.
. The order can be placed either online or over the phone on 01506848966.
Thanks again.
Kind regards,
pascal
Customer services
Scruff Mac Duff

Rated 5 out of 5 stars

Great price for a well made product

The dog harness we received was well packaged ,.well-made and arrived quickly.
I would definitely use again.

February 19, 2014
Unprompted review
Scruff MacDuff logo

Reply from Scruff MacDuff

Dear Mr Wood,
Thank you very much for your response.
Scruff Mac Duff is delighted to give you the £ voucher code "trust3".
. This voucher can be used by yourself, a friend or a member of your family.
. The order can be placed either online or over the phone.
Thanks again.
KInd regards,
Pascal
Customer Services
Scruff mac Duff

Rated 2 out of 5 stars

Don't know why this company is still in business.

When my product still had not arrived eight days after shipment I sent the company an email. Result: no reply. Being anxious, I sent another email. Result: no reply. More anxious than ever I telephoned the company and was told that I would get a reply that day. Result: Two days on I still have not had a reply. The product has now arrived but oh! What a painful process this has been. Is this really good business?

February 18, 2014
Unprompted review
Scruff MacDuff logo

Reply from Scruff MacDuff

Dea Mrs Lewis,
We would like to apologize for your bad experience. We never received your email and sometimes the mail takes a bit longer than it should take and we are sorry your were the victim of this.
Scruff Mac Duff would like to give you the £3 voucher code "trust3".
. This voucher can be used by yourself, a friend or a member of your family.
. The order can be placed either online or over the phone.
Thanks again,
Kind Regards,
Pascal
Customer Services
Scruff Mac Duff

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