I was given some advice about the items I was interested in and then left to browse around the store till I picked the suite I liked ,no harassment all very friendly.
Location
Switch locationGreat Western Road Retail Park, Allerdyce Road, G15 6RX Glasgow, Lanarkshire,, GB
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See what reviewers are saying
Everything went according to plan. Post ordering we were well aware there would be two or three month lead time. We received notification re delivery a week and half prior to delivery date an... See more
Purchased a new sofa from the Clydebank store in June with a delivery estimate of mid August. Sales process was perfect for me. I wasn't followed around the store by sales people and the salesperson w... See more
We were keen to follow up our interest in the suite that we had seen on TV adverts. The showroom staff member Kenny? was friendly and professional with our transaction and we were given ample opportun... See more
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Company details
About poltronesofà - Glasgow
Written by the company
poltronesofà
Visit poltronesofàpoltronesofà is a leading European sofa and armchair specialist, founded in Italy in 1995. With over 30 years of experience and more than 300 stores across Europe, we’ve spent decades perfecting quality sofas - bringing together inspirational Italian design, hand-selected stylish fabrics, and a relaxed in-store experience, we call it the Italian Touch
Flexible finance packages
You could also take advantage of one of our easy to arrange finance options in store and online on any sofa range.
Come and sit with us
With 97 locations nationwide, your nearest poltronesofà is closer than you think. Find your local store here.
You can explore the full collection online at www.poltronesofa.co.uk. Prefer to talk it through? Our team is on hand at 0800 7310048.
Written by the company

Contact info
Great Western Road Retail Park, Allerdyce Road, G15 6RX, Glasgow, Lanarkshire,, United Kingdom
- 0141 949 4710
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I was given some advice about the items…
I was given some advice about the items I was interested in and then left to browse around the store till I picked the suite I liked ,no harassment all very friendly.
Good service
Would definitely recommend
Purchased a new sofa from the Clydebank store in June with a delivery estimate of mid August. Sales process was perfect for me. I wasn't followed around the store by sales people and the salesperson was very helpful when needed. The sofa arrived yesterday, a few weeks early, which I was delighted with. Delivery experience was fantastic, with good communication and delivery tracking service on the day of delivery. The delivery drivers were excellent too, very attentive and helpful. New sofa is extremely comfortable and everyone has commented on how lovely it is. Would definitely recommend.
The delivery boys were fantastic…
The delivery boys were fantastic helpful in every way
May use AI-assist with repliesRead more
Time slot given
Time slot given - was 3 hours later
3 seater was in two sections. Not put together properly and had to get our son round to join them up. Too heavy for us to do it

Reply from poltronesofà - Glasgow
The staff were very knowledgeable
The staff were very knowledgeable, friendly & helpful. We only popped in for a look but the atmosphere was very comfortable & welcoming we ended up buying
Great service with such a helpful guy
Went in to get price confirmation of a…
Went in to get price confirmation of a 3rd 3 piece sofa. Got a display piece instead the gents in shop were amazing
Bellaria push back armchair
I visited the shop at Great Western Road retail park the shop assistant Neil was very helpful I was looking for a recliner chair and he showed me a few options I eventually picked out the Bellaria push back armchair ontano blue 540 can't wait to get this chair as it was very comfortable would highly recommend this shop.

Reply from poltronesofà - Glasgow
Friendly helpful service
Friendly helpful service. Informative but not pushy assistant.
Lots of choice of materials.
Great company to buy from right from…
Great company to buy from right from the start looking for a new suite. Salesman was very nice then the delivery guys great had them in and built in no time. Pleased with our purchase beautiful and very comfy couches
The lad that brouggt my couch was very…
The lad that brouggt my couch was very friendly and helpful i am very pleased with my couch its so comfortable thank you
An excellent service
Excellent delivery service. Very corteous staff and knowledgeable. Delivery dates correct also. However I do wish to buy a matching chair for the suite but I am not spending an atrocious £129 on delivery especially when my last delivery was free.
Friendly and efficient and ensured no…
Friendly and efficient and ensured no mess was made
Everything went according to plan.
Everything went according to plan.
Post ordering we were well aware there would be two or three month lead time. We received notification re delivery a week and half prior to delivery date and then message day before and day of.
The sofa and chair themselves are comfortable, and as per sampled in store. The guys in branch talked through options; features, material and colours to choose from.
We took out 0% finance, the entire transaction took around 30 to 45 minutes.
Whole family is happy with the new seating.
Fantastic service from staff from start…
Fantastic service from staff from start to finish

Reply from poltronesofà - Glasgow
Great choice -very helpful staff
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