Sdmpropertyltd Reviews 

Had an experience of renting property for six months. Literally impressed by the property and communication done by the management. Recommendations for those who want to live near portswood area Southampton

This company/agency is absolutely horrific. They lie to you and then they try to scam you. I went for this place because I was told that they don’t do checks, (credit checks) or need references or guarantors. I asked them and they told me they didn’t need checks. Cool. So this works for me as obviously being on benefits I don’t have the greatest credit but I just didn’t want to mess around and be let down incase something went wrong and I needed to be out of my current home asap and they knew all of this. I told them repeatedly. I would ring them and they wouldn’t answer so I’d leave voicemails with my name and contact number, they STILL wouldn’t respond. So I emailed them, it took them ages to respond and even then they wouldn’t reply with the information I asked for. Eventually I went to view a property 33 upper bannister street, Southampton and i wasn’t even in the property 20 seconds before the guy rushed me out. I told him I wanted it and asked how long would it take to pay and get in, he said if I paid deposit I could be in the same day. This was perfect because it’s what I wanted/needed. So he rang the office immediately after I viewed but by the time I rang them, the office was shut. So that put me back even further and I’d have to wait til the next day to contact them, so I emailed all morning and by 11 I still had no response and I had enough so I was going to go to the office and speak to them instead. I finally rang and got an answer and the guy said to me there’d be no point coming to the office and that I should come by Monday (it was Friday at this point) and he promised me if I paid the deposit I would do the inventory and get the keys that day. Latest Tuesday he said. Because I needed guarantees as I had to let my landlord know. Well it came to Monday and no one was replying, I had my heart and soul set on this and everything was counting on it. I finally got hold of someone and I explained I was meant to come in the morning to pay deposit and get the keys I asked if he could give me the address and he said he would email it immediately. But after he hung up, the email he sent was asking for a £290 holding deposit!!!! NO ONE mentioned this to me. No one. This wasn’t what was agreed. I was fuming. They said to me that I needed to pay this so they could do a credit check for the landlord but this shocked me so much because like I said I went for this company BECAUSE they didn’t do those checks. Not once in the entire week of talking to these people did they mention a holding deposit or doing checks. Not once. And I explained I only had enough for the deposit to get the keys (£950) and if I didn’t pass these checks I’d lose the £290 or whatever they asked for. They are scammers and they are liars and they’ve let me down massively. It made me feel weird anyway because they wouldn’t give me their office address and I’d asked for it 3 times atleast. And when I googled it/went to go there, it wasn’t there. The building didn’t exist. They would’ve got the holding deposit off me, told me I didn’t pass and I wouldn’t have known any better and then they’ve made money and I’m screwed completely. So please, watch out for these people. They are not to be trusted and they will lie and deceive you.

Absolutely awful. Does not respond to emails and complaints.

My partner and I were assaulted by another tenant and despite police charging said tenant, he was allowed to still live there

I was threatened with a knife by a tenant and was told it's the weekend so they'd deal with it on Monday!!

Multiple GDPR breaches. Using their cowboy builders to harass me for rent that I withheld due to the above reasons not being addressed.

An absolutely awful company.

You'd be safer living on the streets

Terrible customer service. Repairs needed on rented property and taking weeks to complete.
Seem fine until there is an issue that needs sorting or a problem and then absolutely useless.

Excellent services, very easy to contact,very friendly and highly recommended especially for the students.

Top company,top service

It is good live here and facilities are so nice. Living cost is also reasonable and very comfortable and also easy to accessible to bus.

We have been letting our property for many years, with 4 different agents, and in the end we have given up with each one asthey were: slow to respond to e-mails, had over priced contractors. Poor inspections(we are non smokers and our property has a non smoking rule shortly after an inspection I had to make a personal visit, and discovered a large bowl overflowing with cigarrette stubs and ash, the walls were yellow with tar. the inspections had not mentioned any of this and it cost us 10k to clean and re-decorate.

Sdmpropertyltd on the other hand are a breath of fresh air, emails are responded to very quickly, sometimes immediately, and the contractors they arranged for us were quick and economical, and did a better job than we expected. Thank you Jade your professionalism is really appreciated.Our only regret is that we did not find them sooner.

They are very helpful and cooperative

I needed an urgent roof repair doing on my property, so contacted SDM late on a Friday afternoon, Jade and the team couldn't of been more helpful, very quick to respond, and organised for one of their contractors go and visit first thing on the Monday morning. she kept me updated throughout, even out of hours on a Sunday. The problem was identified and repaired in a matter of days.so it's five stars from me for this one!

SDM Property delivered an exceptional experience from start to finish. Professional, attentive, and impressively efficient—they made everything effortless on my end. Their communication was clear, their service was reliable, and their commitment to quality truly stood out.

A top-tier company that goes above and beyond. Highly recommended!

SDM have now completed 3 refurbs for me and have been great in delivering high quality finishes for great value. Will definitely be using them in future projects.

Working as a Liaison Manager at *SDM Property LTD* in Southampton has become one of the most rewarding parts of my career. Every day, I interact with clients from diverse backgrounds; guiding them through viewings and helping them envision the homes where their futures might unfold. The job is dynamic, personal, and wonderfully challenging. It has made me a more confident, clear-spoken, and observant person. SDM Property promotes a culture where growth feels natural and support is genuine. The company values honesty, open communication, and real connection. Being part of this team has not only improved my skills; it has deepened my sense of purpose and shown me how meaningful it is to help people find a place they can call home.

We’ve been using SDM Property for a long time now, and they currently manage around six of our properties as well as handling everything from office refurbishments to roof repairs and general works on our tenant homes. The service has always been exceptional.

Mark and his team are reliable, professional, and extremely easy to work with. Communication is always clear, pricing is fair, and the quality of workmanship is consistently excellent. Whether it’s a full refurbishment or day-to-day maintenance, they handle every job with the same level of care and efficiency.

It’s rare to find a company you can trust to manage multiple properties and deliver high-quality work across such a wide range of services. SDM Property has become our go-to for everything, and we highly recommend them to anyone looking for dependable property management and refurbishment work.

Booked a viewing for a property and then on the day of the viewing I heard nothing. I sent several messages (which I can see were read) and rang several times. Evidently the property has already been let (since the advert has been removed) but they didn't inform me of this and instead ignored my attempts to contact them, which I think is unprofessional and shows a lack of care for potential customers.

In addition, the phone number on their website appears on Google's caller ID as a guest house. Suspicious.

Not recommended.

DO NOT GO WITH SDM my experience with them is just shocking and unfair everything was fine till I went and seen the room I got they showed me pictures of the room and it looked amazing big bed lods of room now I know it was all Photoshopped i got there the room was tiny and with nothing in it not even a bed so I cudnt even move in when I was told I cud they didn't clean the room and it was unhygienic I waited 2 weeks for a bed to trun up when it did was a single bed old and a drty mattress was unbelievable then after a few nights there I woke up in the middle of the night throwing up because they all so had a huge sewage problem and my room stunk all day every day the smell was so bad after 4 weeks of traying to get hold of anyone at sdm to report it they said they will be sorting it out but they never did and no one came around to even have a look i told the council about the property and they where told to sort it out and clean it but they never did after 2 months I left was so bad then befor I left they only just give me some draws that where old and drty and carryed cockrochs in my room that was it the final straw for me told him hes a terrible landlord and that he shoud do better he even asked me for rent a week befor I got money was a mixed house so the kitchen was just you can't put food in the cupboards the property was that bad let alone cooking something to eat they didn't give me the Internet password that I was paying for i can't cook food so I was paying for things they didn't even give me mark if your reading this your a terrible person kid do better if you wouldn't live like that how can you charge people to stay there thats what a slumlord does you dont cear how people live you just cear about the money you get off people your scum kid

I booked a property the run in southamptom as i live in wales i couldnt make it , mark has responded hope the issues is resolved on Time

I rented a house from SDM and they were nothing short of amazing! Helped me every step of the way and very professional. I felt comfortable and confident with my move from start to finish. Would recommend 100%

Terrible company every time I ring up and they say they will send me over some properties and put me in some viewings they don’t.

In two weeks, I have rung seven times and they have said every time that they were telling me of the properties and then they don’t

Terrible company, do not care about their clients

Terrible Experience with SDM Property

I recently had a disappointing experience with SDM Property. I visited a property based on the provided postcode and contact details. Upon arrival, I called the agent multiple times, but they responded rudely, claiming I was at the wrong location despite being on the same road. After finally finding the house number, I attempted to reach out to the agent again, but there was no response.

The agent's behavior was unprofessional and unacceptable. The entire experience was a waste of time, and I would not recommend SDM Property to anyone. The lack of courtesy and responsiveness is appalling.