Second Snuggle Reviews 169

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4.9

Used Clothing Store

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items are often in "as new" condition and beautifully packaged. Many appreciate the accurate descriptions and the variety of items available, making it easy to find what they need. The delivery service is frequently highlighted as fast and efficient, with many reviewers mentioning quick posting and prompt arrival of their orders. People also commend the excellent service, often noting the personal touches like handwritten notes and responsive communication. Consumers are particularly satisfied with the overall shopping experience, finding it easy and enjoyable. They often express their intention to continue purchasing from this company due to the consistent quality, great selection, and reliable service.

What people talk about most

Product

Customers had positive experiences with product. Reviewers consistently praise the high quality and excellent... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the high quality of items,... See more

Delivery service

Clients share positive opinions on delivery service. Customers consistently praise the speed of delivery,... See more

Service

People report positive experiences with service. Customers consistently praise the excellent service, noting... See more

Based on these reviews

Company replied

I like everything about Secondsnuggle from the accurate descriptions to the handwritten note in the parcel. It’s an easy way to try to be a little more sustainable and buy clothes for the grandchildre... See more

Company replied

Some wonderful secondhand and new clothing for my son and maternity wear for myself. The quality is always really high and any marks or wear are made clear. The clothes are ironed and folded beautiful... See more

Company replied

Clothing was posted quickly and it’s as described on the website. Really great business, have brought from second snuggle before and will continue to do so. Brilliant to buy from, safe and secure si... See more

Company replied

Company details

Written by the company

Be part of the circular economy! Buying pre-loved is a great sustainable choice and is also better for your pocket! We have a wonderful selection of children's second hand clothing from birth to 16 years as well as sustainably new items for play. When you are done with them you can send them back to us for them to have another life! As a mum to three, I know all too well how much it can cost finding the best for them. We are all trying to be conscious of our environmental footprint and also save money where we can.

Contact info

Unit 2-3, Market Cross, SN16 9AS, Malmesbury, United Kingdom
info@secondsnuggle.com
www.secondsnuggle.co.uk

4.9

Excellent

169 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Apr 2, 2026

Beautiful clothes

I have used Second Snuggle several times. The clothes are always “as new condition” and super value. Freshly washed and pressed .
I will be using them again

March 26, 2026

Mar 31, 2026

Very helpful and super efficient…

Very helpful and super efficient service thank you.

March 17, 2026

Mar 27, 2026

Excellent

Bought three lovely items, exactly as described, sent quickly, perfect. Will shop here again.

Great service, top quality kids a baby products.

December 27, 2025

Reply from Second Snuggle

Feb 4, 2026

Thank you so much!

Dec 20, 2025

Exceptional service and outstanding…

Exceptional service and outstanding quality.

December 19, 2025

Unprompted review

Reply from Second Snuggle

Feb 4, 2026

Thank you for taking the time to leave a review!

Dec 11, 2025

I have bought lots of beautiful pieces…

I have bought lots of beautiful pieces from Second Snuggle since my daughter was born two years ago! The clothes are always immaculate and beautifully sent. It is my favourite clothing shop/website to buy from.

November 30, 2025

Reply from Second Snuggle

Dec 12, 2025

Thank you so much for taking the time to leave a review!

Nov 13, 2025

Very good quality

I am very happy with my purchase, the clothes were clean and in very good condition. Thank you!

November 6, 2025

Reply from Second Snuggle

Dec 12, 2025

Thank you!

Nov 13, 2025

Pleased with item

Pleased with item. 😊

November 5, 2025

Reply from Second Snuggle

Dec 12, 2025

Thank you!

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