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Rated 2 out of 5 stars

Second order for same product which has gone missing, real shame because I won't order from this company again now. Good point to mention was that a refund was offered for both orders without quibblin... See more

Rated 3 out of 5 stars

I've used this company and also Healthspan for years. Both are based in St Peter Port Guernsey but the delivery time for Select Healthy is always a lot longer for some reason or other. Currently I am... See more

Rated 1 out of 5 stars

The website would not allow me to create an account so I phoned. Very helpful lady, but I'm glad I did phone. After processing the order and taking payment, she told me that delivery would be within 2... See more

Rated 1 out of 5 stars

Their training manager Michelle Gilbert, husband and a neighbour helped mastermind a scam on Kickstarter from which they stole over 52k usd from backers across the globe for a product called sleepie.... See more

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2.2

Poor

TrustScore 2 out of 5

253 reviews

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Rated 1 out of 5 stars

Poor service

Select Healthy seem to be running a shoddy outfit. A few weeks ago I made a purchase. After a week I had not had received my order so I called them up to be told that the item was out of stock. I requested they cancel my order and refund my money. This was done very quicky.
10 Days ago I saw the product I wanted (Echinacea 1000mg) was back in stock. I placed another online order. My payment was swiftly taken. A few days later I received a dispatch notice. As of today I have still not received my order. I have called them up again today to be told the item is out of stock. The website still quite clearly says that it's in stock.
Out of courtesy I would expect them to contact me (and other customers in this situation), to advise me that they are out of stock. Instead they just take your money and say nothing. They can't even tell me when they will have the item back in stock. Poor service.

February 17, 2020
Unprompted review
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Rated 1 out of 5 stars

Haven't received my order yet after…

Haven't received my order yet after over a week of waiting. Not sure I'll use you again.
Email sent requesting more information, this had not yet been replied to. So no update, no manners, no customer service, no product and yet they've taken my money. Avoid!

February 9, 2020
Unprompted review
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Rated 1 out of 5 stars

Very poor customer service.

Tried to use an discount offer code on an order.
No discount appeared on order.
Tried e mailing to ask why no discount was applied.
No answer to e mail.
Tried to phone today.
Call was cut off.
If this sort of service is reflected in the products perhaps the products are as good as the customer service and should be avoided.

January 14, 2020
Unprompted review
Rated 4 out of 5 stars

Easy website to use

Easy website to use and good choice of payment methods at checkout. Received an order acknowledgement but would have liked an email giving an approximate estimated delivery date but the order arrived in good time. Still to try the tablets and see if they are as effective as previous suppliers.

January 14, 2020
Unprompted review
Rated 1 out of 5 stars

Very Poor Order Processing

I placed my order (100094930) on Jan 6th on the company's web site having previously discussed with an agent (was cheaper to order on the web site). One week later the order had not arrived and I was asked to review the company's performance. I checked my order on-line and saw it was flagged as "COMPLETE". When I called the company,they told me (a little impatiently IMO) that they were out of stock and "COMPLETE" simply meant that my money had been taken.
In my opinion,
1) the order should not have been accepted or placed if there was no stock
2) Status "COMPLETE" is incorrect and misleading. The order would only be complete when I received it or at the very least when it is dispatched by the supplier

January 13, 2020
Unprompted review
Rated 5 out of 5 stars

Reliable

Always reliable, product arrives swiftly & good prices.

January 11, 2020
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Rated 2 out of 5 stars

Where is it?

Maybe it’s the time of year but I haven’t received my order yet. So I don’t know what to say.

January 7, 2020
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Rated 3 out of 5 stars

Slow delivery

Slow delivery. Still not received my package or had notification of delivery date. It’s at least 8/9 days since I ordered😩

January 4, 2020
Unprompted review
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