I've already recommended Select Security to a widow friend who has never had a Security System. The ease of use is incredible. I grew up with Alarm Force, and this system is so much easier. The tec... See more
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See what reviewers are saying
I love this security company! It is so affordable and I actually get a LIVE person on the intercom if I need one! I have accidentally tripped my own backdoor alarm a few times and within 30 second... See more
Works great - remote control from my I Phone is help full. Only thing missing is a "Panic Button" on the I Phone App. Hopefully never needed, but could be important if there was ever a middle of the n... See more
Everyone on the team that handles my account is responsive and helpful. The installation was so well done. The equipment works great and I love the remote feature to arm and disarm my system. Also, it... See more
Company details
Information provided by various external sources
We've built Select Security around the promise we've made to the communities where we live and work. A promise to protect our customers, neighbors, and families from harm by providing them with effective and affordable security and life safety solutions. In each of our offices, from our Lancaster, PA headquarters to our many branch offices, we've created teams of dedicated individuals who stand ready to share their knowledge with those we serve. Every department, from Customer Care to Human Resources, is focused on making sure our customers' needs are always our first priority. We believe through providing our services, we are helping to create stronger, and safer, communities.
Contact info
North Plum Street 241, 17602, Lancaster, United States
- 877-877-0345
- www.selectsecurity.com
Bad service
Bad service. They dont do right . You call them many times. No call back
Their cameras are fake. Just toy
May 3, 2018
Unprompted review
Reply from Select Security
Hello,
Thank you for your feedback. I see that we provided you with assistance for your cameras in the beginning of April. If you are still experiencing problems, or have any more questions, please contact us at 1-844-735-3285 or emailing help@selectsecurity.com.
Thank you
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Love my system
May 3, 2018
Unprompted review
Great system that works as advertised
Great system that works as advertised. The personnel behind the system are awesome. They stand by their security system to ensure customer satisfaction.
May 3, 2018
Unprompted review
Reply from Select Security
Thanks so much Harvey! We're happy to provide you with a security system you love and service you can rely on.
We are very happy with our new upgrade
We are very happy with our new upgrade. So very glad that we had it done.
May 3, 2018
Unprompted review
Reply from Select Security
Hi Debbie!
Thank you for trusting us to install a new security system in your home. We are happy you're enjoying your service.
Continuous issue with the panel
The first 6 weeks of the alarm installation, plan had to contact the company 4-5 times for the malfunction of the panel not taking the set codes.
May 3, 2018
Unprompted review
Reply from Select Security
Hello,
We are very sorry that you have continued to have issues with your panel. We see that we recently assisted in troubleshooting a problem with your panel. If you have experienced issues with this since then, please call us at 1-844-735-3285 and we will be happy to help you correct any issues.
Thank you.
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Excellent service and customer service…
Excellent service and customer service . great rate recommend to all
May 3, 2018
Unprompted review
Reply from Select Security
Thank you for your kind words. We are proud to provide our service to you!
Overall impressed
The knowledge of the installer was great as well as his cleanliness and kindness. So far service seems great. We rarely arm our system because we’re so used to having one that didn’t work. Our only complaint is that we still have the stickers and yard sign from our old system. We never received the new ones.
April 29, 2018
Unprompted review
Reply from Select Security
Hello Chris! We are so happy to hear that your technician took such great care of your during your new security system installation. Regarding yard signs and window stickers, we apologize that you have not yet received those. We will mail new ones out to you as soon as we receive another shipment from our manufacturer. If you have any questions regarding this, please call us at 1-844-735-3285. Thank you!
We were very pleased with your people…
We were very pleased with your people and our service THANK YOU
April 28, 2018
Unprompted review
Reply from Select Security
You are very welcome Karen! Thank you for being a valued customer.
Select security is great I love the…
Select security is great I love the mobile application where I can alarm and disarm the before I get the house.
April 27, 2018
Unprompted review
Reply from Select Security
Hello Tara! Thank you for your review. We are so happy you are loving your Alarm.com mobile app. Feel free to call us to learn more about the app's features that can integrate with your security system :)
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Reply from Select Security
Thank you for your review Carol! We are happy you are loving your system and our service.
The service staff is top notch.
April 26, 2018
Unprompted review
I am seriously concerned
I am seriously concerned, when the alarm is triggered and the phone is answered, your staff answers with “is everything all right” that’s scary because if an intruder forces me to answer yes. I would like to suggest the following: alarm triggered, you call and open with ‘what is your pass code?’, and then the parties continue with conversation. Safety is the most important of having an alarm system, can see so many faults with your current operations. The quality of your current operation is poor compared to other systems, I chose Aarm Force for the great service offered. Learn from them and improve your quality of service. In the meanwhile I will investigate other products.
Thanks
April 26, 2018
Unprompted review
Reply from Select Security
Hello Robert,
Thank you for your feedback. I have escalated your concerns directly to our monitoring center. They are continually using customer feedback to improve their processes. If you would like, we welcome you to also directly send your concern to our General Manager at this email: makeitright@selectsecurity.com
Thank you.
Reply from Select Security
Thanks for the review Marene! We are very happy you had a positive experience with both Nick and Jason.
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Great Technology and Service
April 26, 2018
Unprompted review
Reply from Select Security
Thank you Jason!
New security system
This new security system is wonderful! I love it and I recommended it to my daughter who lives in Charlotte, NC. I can tell when this system is armed versus the old system. In addition it has so many nice features.
April 25, 2018
Unprompted review
Reply from Select Security
That's great Elizabeth! We are so happy you are loving the new system and it's advanced features. Thank you for recommending us to your daughter!
Amazing people who are very patient…
Amazing people who are very patient when you trip your door alarm every morning for a week by letting your dog out to wee.
April 24, 2018
Unprompted review
Reply from Select Security
Thank you Jensen Family Racing! We are very happy to assist you with any issues you may have...even that one!
Reply from Select Security
Tiffany, we are so happy you are impressed with your service! Thank you for the review.
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Started out rocky when Select Security…
Started out rocky when Select Security took over but they were able to work out the kinks no issues since.
April 19, 2018
Unprompted review
Reply from Select Security
Hi Barbara, we're happy we were able to work the kinks out at that you have had no more problems.
So far so good i'm really happy my…
So far so good i'm really happy my service with you guys :)
April 19, 2018
Unprompted review
Reply from Select Security
Hello Asha, we're so happy to have helped you upgrade your service!
Reply from Select Security
Hi Claudia! We're so happy our employees have provided you with this experience. We take pride in our work!
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