While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Sent good condition phone, they decided average. Dropped the price to be similar to a broken phone from other similar companies. Asked for it back. Started getting counter offers (but still less than... See more

Rated 1 out of 5 stars

Terrible experience. The company claims to have a "best price guarantee," but their customer service is non-existent. The email listed on their website doesn't even work—emails just bounce back. I a... See more

Rated 1 out of 5 stars

Very limited select in what you can seel back to them. No wonder they have a low Trustpilot score!!!

Rated 1 out of 5 stars

They put me in touch with a scam website, poundstogadgets, leading to my losing an iPhone. They had 5 stars beside their name on the website. When I got to trustpilot, everyone was screaming about fr... See more

Company details

  1. Cell Phone Recycling and Unlocking Service

Information provided by various external sources

Guaranteed to get you the most cash possible for your mobile or tablet. The UK's #1 mobile phone recycling price comparison site.


Contact info

1.2

Bad

TrustScore 1 out of 5

125 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 1 out of 5 stars

Customer service doesn't exist.

Terrible experience. The company claims to have a "best price guarantee," but their customer service is non-existent. The email listed on their website doesn't even work—emails just bounce back. I also tried reaching out to them on Facebook but got no response there either. Extremely disappointing and unprofessional. Avoid at all costs!

December 27, 2024
Unprompted review
Rated 1 out of 5 stars

Awful awful awful

Awful awful awful. Sent a brand new phone. Fobbed me off with needing to do checks??? On a sealed phone?? Keep telling me they will payout. They have had it for 48hrs and still nothing. Would never ever use this company again. Maxima sends over the very minute it’s confirmed. Don’t waste ur time with these people. Shocking!! Have lost my patience now and not recieving any response.

December 7, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

One word to saw awful

This company may be not the company who receive your phone but supports 3rd party companies and there customer service is shocking for a start there email don’t work that’s advertised on their website.

The company in question I will post and update on here when I get my phone back which I still don’t have as the agent keeps offering me counter offers which I have requested from day one to send it back.

Please stay away and save your device

September 20, 2024
Unprompted review
Rated 1 out of 5 stars

BEWARE !!!!

Offered me £191 for my immaculate iPhone 12, The phone had been in a case and had a screen saver on since day 1 so was in pristine condition. Sell my mobile sent me an email once they had received it saying that there was a problem and to open up a link of which was a video of my phone trying to explain why they had withdrawn the original price of £191 and were offering me £125 as the phone was not in good condition, trying to say that there was signs of wear on the screen and casing . The video was taken from a distance and obviously didn’t show up any marks on it , and it wouldn’t as the phone had zero marks or scratches. I reluctantly accepted the offer as I had read reviews on phones going missing if customers did not accept the revised offer and wanted the phones returning. The money was transferred into my account within 24hrs . My advice would be to avoid this company, they inflate the price they offer you , with no intention of paying out the agreed price .Note to oneself “ if it sounds to good to be true it usually is” .
There are a lot more GENUINE Companies about that can be trusted, my phone was worth £150/£160 . Do your research and read reviews….

July 15, 2024
Unprompted review
Rated 1 out of 5 stars

Sky have advised me to sell my device…

Sky have advised me to sell my device to this company and sent me a text with the link? I should receive £175 for my phone? But the reviews do not match?

WeBuyAnyPhone
trustpilot rating 4.0
26545 Reviews on Trustpilot

However this shows something different??

June 8, 2024
Unprompted review
Rated 1 out of 5 stars

Disgrace!

Offered my £81.00 for my samsung galaxy A52s 5G, excellent condition when i sent it off to them was only 2 year old. Arrived with them they then offered me £10 said it was badly damaged inside, their was burn marks u under the screen so it would need everything replacing! Absolutely shocking eventually arrived back to me and sold it no problem to a proper phone company. Iv been advised that these type of people do it so you just except a lower price instead of messing around trying to get your phone back. Please be careful with these guys.

May 1, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

Don’t trust them

Sent in an iPhone SE with 21 months warranty price offered was£230,48 hours later they said it needed a new battery,and offered me£40, go to hell you scammers,opted to have phone returned immediately

April 23, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

Don't use this site!

Don't use this site. They will direct you towards a scammer who will accept your phone but will never pay you the agreed price.

Neither company responds to emails, calls, etc.

Reported to Action Fraud along with the company they directed me to.

October 18, 2023
Unprompted review
Rated 1 out of 5 stars

Do not use they are a bunch of crooks

Do not use they are a bunch of crooks
Knocked the price of the phone down, they said there were very minor scratches on phone that would impact the performance of the phone. Phone was in perfect condition always used and kept in a case. They will now sell on the phone as immaculate.

August 30, 2023
Unprompted review
Rated 1 out of 5 stars

Wont use again.

Offered a comparable price to other companies however on receipt of phone they graded it a poor/damaged (phone had just been refurbished through an insurance company). Not prepared to discuss an appropriate revaluation so got the return and sold to another company at full quote cost. Avoid.

August 1, 2023
Unprompted review
Advertisement
Rated 1 out of 5 stars

Waste of time avoid

Used sell my mobile as a comparison to sell via we buy any phone.com the description of standards do not match and after sending was offered less than a third for the original price, then got charged over £10 to post it back
As expected waste of time

August 23, 2023
Unprompted review
Rated 1 out of 5 stars

BEWARE!

BEWARE!
I was quoted £281.50 from Ur for a Samsung S21 Ultra in absolutely perfect condition.
They then contacted me to say they had "tested" it and it had "screen burn" and would need an expensive repair before they could sell it on and offered me £10.
The screen was perfect...they were at it.
Avoid Ur like the plague!

May 5, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look