Sell Your Problem Car Reviews 2,692

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 171 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the prompt and efficient service that made the process smooth and stress-free. Customers consistently praised the staff for being friendly, helpful, and professional, making them feel confident and well-informed throughout their interactions. Many appreciated the fair prices offered for their vehicles, often exceeding offers from other companies, and the quick, hassle-free payment process, with funds often transferred instantly or before collection. The user experience was frequently described as easy and straightforward, with the company handling documentation like DVLA transfers, further reducing customer effort. However, some people mentioned that a poor quote and lack of communication from other services made them appreciate this company's clear and efficient approach even more.

What people talk about most

Service

Reviewers mention positive feedback about service, consistently describing it as exceptional, prompt, and... See more

Staff

Consumers find staff to be positive, highlighting their politeness, professionalism, and helpfulness... See more

Payment

Customers consistently note positive experiences with payment, highlighting its speed and efficiency. Many... See more

Price

Users describe positive interactions with price, consistently reporting fair and decent offers for their... See more

User experience

People report positive experiences with the user experience, describing the process as extremely easy, quick,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This could not have any gone smoother. They took all the stress and hassle out of dealing with my car. Prompt service and payment. I checked Trust Pilot reviews before contacting them. I can honestl... See more

Company replied

Rated 5 out of 5 stars

Excellent company. We had a disastrous experience with our Land Rover Discovery Sport (along with numerous other acquaintances of ours). The car has lost most of it's value but Sell Your Problem C... See more

Company replied

Rated 5 out of 5 stars

I found dealing with Sell Your Problem Car extremely easy and, best of all, quick! I had done a lot of research, read a wide range of reviews of various similar companies - and chose these guys. Oth... See more

Company replied

Rated 5 out of 5 stars

Due to a timing chain fault on my Jaguar Xe it became uneconomical to repair so looked at options. From getting the initial quote to collecting the car it couldn't be smoother. Sean spoke to me, confi... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Market
  3. Car Repair and Maintenance
  4. Car Service
  5. Salvage Dealer
  6. Used Car Dealer

Written by the company

UK's number 1 damaged and non runner vehicle buying service Free nationwide collection Instant Bank payment Fast, Efficient and Hassle free

UK's No1 damaged and non runner vehicle buyer

Written by the company

Promise 1
Free instant quote Same day payments Free next collection with no inspection Get a quote today www.sellyourproblemcar.com

Contact info

5.0

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happy customer

Happy customer. A great service, quick, easy, always available to help. having contacted several salvage companies the offer was competitive too. Thanks Harvey

November 8, 2025
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Reply from Sell Your Problem Car

Hi Steve,

I'll pass on your kind words to Harvey, thank you for the lovely review.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

The experience could not be improved!

All very professional & friendly. Straight forward & completed in the minimum time possible. Excellent communications. I trusted them - & their business model - completely. Received my generous - & final - payment immediately, before they had even seen the car. The antithesis of the 'we buy any car' model & practice. Perfect.

October 28, 2025
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Reply from Sell Your Problem Car

Hi Phil,

Thank you very much for your kind review, it means a lot.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Harvey was always immediately…

Harvey was always immediately contactable and very clear - really nice guy. Super simple process - zero hassle. Great price too. Would thoroughly recommend.

October 30, 2025
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Reply from Sell Your Problem Car

Hi Mr Selkirk,

I will pass on your kind words to Harvey, they will be really appreciated. Thank you for taking the time to leave us a review.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Exceptional customer service and payment within two hours!

I called We Sell Your Problem Car late morning today and had arranged collection for the next day and received payment within two hours! This was exceptional service from the company.

Harvey Jones was a pleasure to deal with, the process was straightforward and the recovery company rep was also courteous. Seamless start to finish.

The quote was fair and yes, perhaps I could've sold my car privately for a little more but it wasn't worth it for the hassle and for my own personal safety since my car was on my drive, declared SORN.

It was a local garage that told me about this company and I'm so glad they did. I feel relieved and able to think about replacing my car now. Thanks, Harvey, for bringing that headspace!

October 30, 2025
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Reply from Sell Your Problem Car

Hi,

I will pass on your kind words to Harvey, they will mean a lot to him. Thank you for leaving us such a lovely review.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Amazing service

Amazing service, 10% recommend, good value and speedy collection/payment

October 30, 2025
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Reply from Sell Your Problem Car

Hi Craig,

Thank you for taking the time to leave us a review, it's appreciated.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Seriously impressed with the speed of…

Seriously impressed with the speed of the process from initial contact to car collection.

Thank you.

October 27, 2025
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Reply from Sell Your Problem Car

Hi Gavin,

Thank you very much for taking the time to leave us a review.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Great service

Great service, made a bad situation really simple.

October 24, 2025
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Reply from Sell Your Problem Car

Hi Lucy,

Glad we could help. Thank you very much for the review.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Great hassle free service

Great hassle free service, no haggling as described on the website and fast communication.

October 23, 2025
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Reply from Sell Your Problem Car

Hi Richard,

Thank you very much for taking the time to leave us a review.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Fantastic service!

Fantastic service!

October 24, 2025
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Reply from Sell Your Problem Car

Hi Gareth,

Thank you very much for the review!

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Sell your problem car a First class service

A very quick efficient process it takes hours from offer to money going into your account. They take care of everything.

Sean at “sell your problem car” was very helpful and explained everything.

A great service - highly recommended

October 22, 2025
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Reply from Sell Your Problem Car

Hi Gary,

Thank you for recommending us and an even bigger thank you for taking the time to leave us a review.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Super fast service

Super fast service, Harvey was a great help, made the process smooth and easy. Thankyou

October 16, 2025
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Reply from Sell Your Problem Car

Hi Sue,

Thank you very much for leaving us a review.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Efficient and great communication

Everything was fast from start to finish, from making first contact to the car being collected was only 2 days. Harvey was great to speak to and he sorted everything out, such an easy process and it’s good piece of mind in a stressful situation!

October 15, 2025
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Reply from Sell Your Problem Car

Hi Alex,

I will pass on your kind words to Harvey, they will mean a lot to him. Thank you for taking the time to leave us a review.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Quick and trustworthy

The response was quick and the offer made fair. I had a slightly higher offer but went with this because of the buying as is statement with no change in the price. This gave me piece of mind. The service was professional and swift and could not have been better.

October 20, 2025
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Reply from Sell Your Problem Car

Hi Malcolm,

Thank you for using our service and for taking the time to leave us a review, it means a lot.

All the best from the team at Sell Your Problem Car

Rated 4 out of 5 stars

Quick and efficient service

Quick and efficient service
Helpful staff that give reassurance in what was a stressful time.

October 14, 2025
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Reply from Sell Your Problem Car

Hi Alan,

Thank you for taking the time to leave us a review, it means a lot.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

The process was very clear and the…

The process was very clear and the staff were so helpful and informative, it actually surprised me how easily it went.

October 17, 2025
Unprompted review
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Reply from Sell Your Problem Car

Hi Mark,

Thank you for the review, it's really appreciated.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Great company to to deal with

Great company to to deal with, helpful and clear at a fairly stressful time. It was nice to have a solution when I didnt think I had one.

October 15, 2025
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Reply from Sell Your Problem Car

Hi Kate,

Thank you for the review, it means a lot.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Absolutely amazing service

I have had a really stressful and expensive few weeks with my car.
I couldn’t decide whether to continue spending more on repairs or to call it a day and sell it as it is.

I found this company by chance and completed the online form and received a quote the following day.

After much consideration I decided that I wanted to proceed. I telephoned the number on the quote to discuss the process. I spoke to Harvey who was really lovely and so helpful.

They literally took the stress out of everything and have dealt with garage I have left my car at directly.

I just sent over a copy of my V5 documents, together with the completed form and within minutes they paid me the agreed price and transferred ownership.

I highly recommend this company. Thank you Harvey for all your help

October 13, 2025
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Reply from Sell Your Problem Car

Hi Miss Smith,

I'm really glad we could help with your car. I will pass on your kind words to Harvey, they will mean a lot to him. Thank you for recommending us and an even bigger thank you for taking the time to leave us such a lovely review.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Using "Sell your problem car"

Using "Sell your problem car" was straight forward. The process was easy to follow and Harvey was helpful, clear and fair. Everything happened exactly as and when promised, including the transfer of money.

October 7, 2025
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Reply from Sell Your Problem Car

Hi,

I will pass on your kind words to Harvey, they will mean a lot to him. Thank you for taking the time to leave us a review.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Good experience

Good experience, very straightforward and a fair price offered for my car. Would recommend.

October 6, 2025
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Reply from Sell Your Problem Car

Hi Rachel and Matthew,

Thank you for recommending us and an even bigger thank you for taking the time to leave us a review.

All the best from the team at Sell Your Problem Car

Rated 5 out of 5 stars

Smooth and simple process

Easy and simple form to complete when requesting the initial quote. Friendly communications by email and phone. It was all completed very quickly from the time I replied to the details being transferred from my name to theirs and receiving payment into my account... Literally within a couple of hours it was all sorted.

October 9, 2025
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Reply from Sell Your Problem Car

Hi Kev,

Really glad we could help. Thank you for taking the time to leave us a nice review, it means a lot.

All the best from the team at Sell Your Problem Car

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