Sendean Cameras Reviews 

430
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 96 reviews, our valued reviewers overwhelmingly had a truly great experience with this company. Customers frequently praise the knowledgeable staff for providing genuinely helpful advice and keeping everyone well informed throughout the entire repair process. People are particularly impressed by the exceptional quality of the restoration work, noting that older vintage cameras and heavily broken lenses return working just like new. Though some customers noted that the repair process is not cheap and can occasionally feel expensive, they still found the final results worthwhile. Consumers also genuinely appreciate the clear transparent communication, fair pricing, and remarkably prompt turnaround times when getting their valuable photography equipment serviced.

What people talk about most

Service

Reviewers highlight positive aspects of service, noting that staff are friendly, helpful, and coordinate... See more

Product

Users describe profound satisfaction with the product restoration and camera repair services. Consumers... See more

Staff

Clients share positive opinions on staff, highlighting their helpfulness, knowledge, and professionalism... See more

Quality

Consumers find quality to be exceptional, expressing deep appreciation for the craftsmanship and technical... See more

Price

Reviewers mention positive feedback about price, noting that pricing was very fair and good value for the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well, I've been taking cameras to Sendean since back in the day when they were in St Anne's Ct. They have always been the go-to place for camera repairs. They have been consistently professional in... See more

Rated 5 out of 5 stars

I contacted Sendean regarding water compromising my lens and body, and they confirmed that this was something they could undertake. Lens and body were stripped, cleaned, overhauled and serviced. Turna... See more

Rated 5 out of 5 stars

This time my Canon AE1 Program film camera and 50mm lens - unused for decades, shutter and other malfunction problems - gotta go to Sendean! As with other repairs over the years - previously an expen... See more

Rated 5 out of 5 stars

I’ve been using Sendean camera repair service 4 times in the past 15 years and am very happy with the results. Very pleasant & helpful staff at the reception desk and prompt follow up to my queries... See more


Company details

  1. Camera Repair Shop
  2. Camera Store
  3. Photo Shop

Written by the company

At Sendean Cameras, fixing broken cameras and lenses is what we’re all about. We have the skills and expertise to get your kit working as good as new.


Contact info

4.8

Excellent

TrustScore 5 out of 5

430 reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(430)

95 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent servce

They understood exactly what was needed. Quotation arrived on time. Work completed and advice sent. Return shioment as quick as feasible. Excellent service all round.

July 9, 2024
Rated 5 out of 5 stars

Professional Camera Repairs

I Had given up on having my Canon EOS Camera and Kodak CX 4300 repaired as Canon and Kodak do not support the modelsanymore, and Sendean Cameras were recommended. The job to repair was professionally carried out and both cameras are now in good working order. Not sure about the repair costs

July 2, 2024
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Rated 5 out of 5 stars

Quality Service

I have used Sendean for several camera repairs and have always been happy with the quality and cost of the repair and reliability of the service. This repair proved to be no exception. There is good communication throughout the process. I like being able to get a low cost repair estimate before deciding whether to proceed. I have used the camera for several months and an confident the repair as solved the fault. issue has been

May 3, 2024
Unprompted review
Rated 5 out of 5 stars

Quick, efficient but maybe a little pricey

After finding Sendean online, I took my camera to their premises for a repair, The staff were courteous and efficient and seem to know their stuff. They took my camera in and sent me a quote for a repair a couple of days later. The repair cost was a little more than I expected, but I needed the repair. The repair was done quicker than the lead in time given, and i was abler to pick it up immediately.

June 3, 2024
Unprompted review
Rated 1 out of 5 stars

Beware the pricing

I've had my Hasselblad 500cm since the mid 90s and know it like the back of my hand.
Its had a couple of services and had been suffering from a sticky shutter, so I took it to Sendean’s and left it with them for an estimate.

They emailed to tell me that the camera needed a repair and that a repair and service would cost £509!
The repair only would cost £420!
I declined their offer.

When I went to pick up my camera, I found that the shutter no longer fired. When I asked them why the camera was no longer functional, they spun me a story about a broken spring needing to be replaced and it being a common problem with these cameras.
I told them that I understand the workings of my camera and there is nothing wrong with the spring.
I suspect that the camera had been tampered with so that it looked like it needed the repair.

They attempted to negotiate a feeble deal with me, however, I simply took my camera to Classic V, who gave it a full service (no replacement springs needed) for £240.
My Hasselblad runs like new again.
Save yourself the time and money. You don’t need to use Sendean Cameras.

If you've had a similar experience with this company, let people know.

April 1, 2024
Unprompted review
Sendean Cameras logo

Reply from Sendean Cameras

We’re glad to hear that you managed to get your Hasselblad up and running, they really are amazing cameras! There seems to be some confusion or misunderstanding over the quote. We quoted £250+VAT to repair and service the camera (excluding replacement parts).
We’re happy to see people staying loyal to film formats, we hope this dying art stays around for many more years. Let us know if there’s anything else you need help or advise with.

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Rated 5 out of 5 stars

Seandean Cameras - excellent service.

My camera was faulty and Sendean Cameras was able to repair it whlist other competitors refused it due to lack of parts and technical support.
Everything was clear during repairing process with excellent communication through.
I can recomend Sendean Cameras to anyone who is looking perfect service for broken camera and excellent customer service.
Many Thanks to Sendean Cameras team.

June 4, 2024
Rated 5 out of 5 stars

Excellent service

I thought my camera was not repairable. Sendean, provided me with a quote swiftly and repaired my camera in time for me to take it on holiday, which I thought would never happen. Great service, super efficient and friendly. Couldn't recommend them more.

May 17, 2024
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Rated 5 out of 5 stars

Great service overall

My Rollei had been sitting in a corner for such a long time, I was reassured when the Sendean team took the time to explain their process and how they carry out the work but more surprisingly their follow up comms and flexibility when it came to getting all the service and repair done. They were amazing

May 17, 2024
Rated 5 out of 5 stars

Satisfaction on repair work

You were suggested by another camera shop as a good repairer so I came to you from south east London. Your friendly staff on the counter accepted my camera to make an estimate. When received, I accepted and I was not disappointed when the work was completed. The camera was like new so very satisfied with the work.

June 4, 2024
Rated 5 out of 5 stars

Legends

Dropped my grandfathers Ziess Carl Jena binos, broke them. I looked everywhere for someone who could fix them. The head of Zeiss repairs said there was no chance - too old, no parts. Sendean Cameras did no dramas, binos in better nick than before. Thank you!

June 4, 2024
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