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3.2

Average

TrustScore 3 out of 5

1 review

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3.2

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1 review in the last 12 months

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Rated 1 out of 5 stars

Deceptive practices

Deceptive practices. I had my eye on a book and caught it on Senfold for significantly less than elsewhere. However, in the checkout process they added two "free" digital subscriptions to my order. The next week they began billing me for them to the tune of $15. I never opened the content, emailed them after not finding a way to discontinue the subscriptions online, and requested a refund. I was told to go the website to discontinue the subscriptions. I emailed them back and told them that I was not able to discontinue on the website, that's why I contacted them. The next day I received an email that the two subscriptions were discontinued but they refused a refund. My book order was placed nine days ago and still has not shipped. I should have ordered elsewhere. With the "free" subscriptions I have now broke even with the price elsewhere but still don't have a book.

October 21, 2026
Unprompted review
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