Great experience, again. I trust the team at Serendipity Diamonds, and that is so important when purchasing sentimental jewellery pieces. My diamond is absolutely stunning, I’m thrilled with it. Thank... See more
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Ordered an IOW necklace with diamond set over freshwater bay for my mums 60th. We required it at relatively short notice and the team couldn’t have been more helpful. The necklace is beautiful and wen... See more
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Such a special place to shop, the staff make you so welcome, Drina was so lovely and helpful guiding us thru selection and purchase of our Ring. Absolutely 1st class service from start to finish, a... See more
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Heartbeat wedding ring was exactly what we wanted. Any worries about ordering online were alleviated after talking to the team via telephone and I have to say communication was excellent from ordering... See more
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Company details
About Serendipity Diamonds
Written by the company
Ready Made Jewellery
Engagement Rings
Wedding Rings
Bespoke Jewellery
Isle of Wight Showroom
At Serendipity Diamonds, we create incredible bespoke jewellery, beautifully handcrafted and individually tailored. Based on the Isle of Wight, our showroom provides the perfect location to view designs, including a wide selection of engagement rings, wedding rings, diamond eternity rings and ready-made jewellery designs.
Enjoy ready-made, pre-loved, and made-to-order jewellery and a wide range of affordable jewellery gifts suitable for all occasions.
Our service includes all of the jewellery expertise and help needed to make the best choice. As diamond specialists, we provide natural and lab-grown diamond choices across our large collection of jewellery designs.
Besides our showroom, our website features most of our jewellery styles, many of which are photographed to inspire buyers while browsing online.
As an ethical jeweller, we responsibly source all materials, and as Fairtrade Licensees, we provide 100% ethical gold and recycled precious metals.
Visitors enjoy luxury surroundings in our Ryde showroom, with appointments available in our mezzanine area.
Further services include full jewellery customisation with hand or laser engravings, including our dedicated fingerprint service to add unique effects to jewellery designs.
Contact info
186 High Street, PO33 2PN, Ryde, United Kingdom
- 01983567283
- info@serendipitydiamonds.com
- www.serendipitydiamonds.com
4.8
Excellent
102 reviews
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Staff very helpful and friendly
Staff very helpful and friendly. Lovely experience and extremely happy with purchase
June 24, 2025
Reply from Serendipity Diamonds
Thank you for sharing your thoughts about your recent visit with us. It was a pleasure to have helped you with your very special purchase, and we wish you both the very best for a happy future together. With best wishes from the Team at Serendipity Diamonds
Such a special place to shop
Such a special place to shop, the staff make you so welcome, Drina was so lovely and helpful guiding us thru selection and purchase of our Ring.
Absolutely 1st class service from start to finish, and when we collected our ring was exactly the same excellence in service.
One of those reviews where 5 star’s are truly not enough….
Thank You so much for the experience from Serendipity ❤️
August 9, 2025
Unprompted review
Reply from Serendipity Diamonds
Thank you so much for taking the time to leave such a lovely review, we are so pleased you had a great experience with us, it was an absolute pleasure to have been able to help you with such a special purchase. With very best wishes and thanks from all the team Drina, Mark and Debbie
Beautiful Craftsmanship and Outstanding Service
5 stars
Wonderful experience from start to finish. The team was professional, responsive, and attentive throughout the entire process. The ring is beautifully crafted, exactly as imagined, and arrived safely with no customs issues. Everything—from design advice to delivery—was handled with great care. Highly recommended!
July 19, 2025
Unprompted review
Reply from Serendipity Diamonds
Thank you for taking the time to leave us a lovely review Artem. It has been an absolute pleasure to assist you with your special purchase, we are so pleased it arrived safely. Sending our very best wishes and thanks for your kind words Debbie, Drina and Mark
A professional and caring company
Friendliness and knowledge of Drina the sales person. Who explained all about the product and ensured it was what we wanted. Also the product was delivered to time exactly when we wanted it. This is our second purchase and like the first was an excellent service.
June 3, 2025
Reply from Serendipity Diamonds
Thank you; we are pleased that you experienced excellent service again with us. We are delighted that you chose to return for another special purchase to celebrate your wife's birthday and it was a pleasure to help and ensure they arrived on time. With very best wishes to you both we look forward to helping you again in the future, Drina, Mark and Debbie.
The team at SD are amazing
The team at SD are amazing, they look to create an individual customer experience every time. They value your custom no matter the spend. I am a returning customer, as I know I will get an honest and transparent purchase and experience along with support should I need it
May 9, 2025
Reply from Serendipity Diamonds
Thank you for taking the time to leave us a review. As always, it has been a pleasure to assist you with another special purchase, and we thank you for your kind words. Sending our best wishes and look forward to helping you again in the future. With kind regards Drina, Mark and Debbie
Communication was key and they emailed…
Communication was key and they emailed me every step of the way. They was really helpful and professional throughout.
April 11, 2025
Reply from Serendipity Diamonds
Thank you Matt for taking the time to leave us a review, we value your feedback and are pleased you had a positive experience with us, it was an absolute pleasure to have been able to help you with your special purchase. Sending our very best wishes for a happy future together.
Lovely work, highly recommended
The team worked with me each step of the way. My fiancee loves the ring, and it fits perfectly. Highly recommended.
April 26, 2025
Reply from Serendipity Diamonds
Hi Ken, We are so pleased your fiancee loved the ring, it was an absolute pleasure to help you along the way with such a special purchase. All our very best wishes for a very happy future.
Fantastic service from order to…
Fantastic service from order to collection. Highly recommend the stunning jewellery, for every occasion and wonderful customer service.
April 24, 2025
Reply from Serendipity Diamonds
Thank you for taking the time to leave such a lovely review, we are so pleased you had a great experience with us, and we thank you for your kind words about our jewellery. We hope to be of assistance again in the future, best wishes, Drina, Mark and Debbie
Impeccable Serendipity!!
Apart from making a beautiful ring with precision engravings to what I required, the customer service from all those I dealt with over email was impeccable. They were polite, professional and very helpful in sorting the ring and engraving I requested, ready for my wedding in May.
Couldn't recommend them more, and have done to friends and family!!
March 3, 2025
Reply from Serendipity Diamonds
Hi James, What a lovely review, thank you for taking the time to write this. It was an absolute pleasure to help you with your special purchase, and we are glad it turned out just as you hoped. We hope you have many years of happiness wearing your unique wedding ring, best wishes Drina, Debbie and Mark
Very quick and reliable service
Very quick and reliable service. kept me informed all the way - the service was excellent. Would highly recommend and use again.
April 1, 2025
Unprompted review
Reply from Serendipity Diamonds
Thank you so much for taking the time to leave us such a lovely review. We are so pleased your experience with us was an 'excellent' one. It is always a pleasure to help, and we look forward to hopefully working with you again in the future. Best wishes, Debbie, Drina and Mark
Really fantastic customer experience
Really impressed with the quality and efficiency of service. My purchase arrived quicker than expected, nicely packaged and exactly as I ordered. Would highly recommend
March 7, 2025
Reply from Serendipity Diamonds
Hi Jim. Thanks so much for the lovely review. We're so pleased you were happy with your purchase and the delivery arrived swiftly. Please don't hesitate to contact us if you need anything else at all. It is always a pleasure to help. Best wishes, Mark and the team at Serendipity.
A genuinely good experience!!
Our time at Serendipity was a nice, relaxing experience from start to finish, no upselling, no rushing, no pressure just professional, knowledgable advice, and an understanding of what I wanted and I ended up with a beautiful piece of jewellery.
December 27, 2024
Reply from Serendipity Diamonds
Hi Barbara, Thank you for leaving us such a lovely review. It has been a delight to help you with your solitaire ring design, and we are so happy you enjoyed the experience and love the finished ring. You chose one of our own favourite designs too ;-) With our best wishes and thanks from all of the team at Serendipity Diamonds.
Couldn’t be happier
I decided to go with serendipity diamonds to create a bespoke engagement ring. I choose them because of their years of experience specializing in just that. I also really liked their line of jewelry and the reviews I read had nothing but good things to say about them. Well the reviews were not wrong. I would then to be very knowledgeable and a pleasure to work with. Drina was able to guide the process efficiently, letting me know what would work well and look good at the same time. She was always very quick to respond to my questions and never tried to push my budget like every other place I had looked. The end result was a beautiful, custom ring that my wife loves to this day. Despite being half way around the world I will be going back to Drina for any jewelry needs in the future.
Thanks again guys
December 13, 2024
Reply from Serendipity Diamonds
Hi Brandon. It was wonderful to read your glowing review and we are all so thrilled you had a great experience. We loved working with you from the very start of the project—transforming your design ideas into the finished ring. The in-set birthstones were also a lovely touch! It was also heartwarming to share your story on our socials and to see the ring in pride of place following the proposal. On behalf of the entire team, we send our appreciation and ongoing best wishes to you both and we look forward to helping again whenever you need us in the future.
Serendipity Diamonds
Serendipity Diamonds, made my experience very easy, deigning me the perfect ring for my partner, even giving me far more than what i even originally ordered.
What a fantastic company to deal with.
look forward to using them again in the future.
February 25, 2025
Reply from Serendipity Diamonds
Hi Stuart. Thank you so much for leaving such a kind and lovely review. It was an absolute pleasure to help with your ring, and we are thrilled the experience was a good one ;-) All our best wishes from the entire team at Serendipity.
Exceptional service ,value for money
February 11, 2025
Reply from Serendipity Diamonds
Thank you for letting us know you are happy with your purchase and our service. We hope you enjoy your necklace for many years to come. With best wishes from the Serendipity Team
A wonderful personal purchase…
A wonderful personal purchase experience with exemplary customer care. I was guided through the total process which gave me the confidence to know I was dealing with professional company. My thanks to Mark,Debbie and especially Drina whose knowledge and guidance is a credit not only to herself but Serendipity Diamonds.
February 3, 2025
Reply from Serendipity Diamonds
Thank you very much for taking the time to leave such a lovely review, we are so pleased your experience with us was an enjoyable one, it was an absolute pleasure to have been able to help with your special purchase. Sending our very best wishes for a happy future together, Drina, Debbie and Mark
December 2024
The care, kindness and professionalism in understanding and listening to my wishes allowed me have exactly the jewellery I wished. I like be them.
Thank you so much
December 20, 2024
Reply from Serendipity Diamonds
HI Sue
Many thanks for taking the time to leave us a review. it was a pleasure to have welcomed you back for another special purchase and so pleased we could help you get the ring of your wishes! With kind regards Drina, Debbie and Mark
Excellent quality and service!
December 9, 2024
Reply from Serendipity Diamonds
Hi Andy. Thank you for taking the time to leave a review. This is always greatly appreciated. It is lovely to hear that you were happy with the service received. We look forward to being of service in the future whenever you need us again. Best wishes, from all of the team at Serendipity.
Great Jewellers…..
The staff were extremely helpful with everything from purchase to completion. They were friendly and kept me up to date. I was very happy with the result of my ring, the setting was so close to the original and it looks amazing
December 23, 2024
Reply from Serendipity Diamonds
Thank you for such a lovely review, we are so happy to hear you were pleased with the ring design and service you received. It was an absolute pleasure to have been able to help you with your order. With our best wishes Drina, Mark and Debbie.
Simply the best!
We had the pleasure of working with Serendipity Diamonds for both our wedding bands and custom-made earrings – we couldn’t have been more thrilled with our experience! From start to finish, the process was easy, professional and personable. The team were incredibly attentive, guiding us through every step and ensuring that all our preferences were met. As for the custom-made diamond earrings, the process was tailored perfectly to our vision. We felt valued throughout the entire process and the final products exceeded expectations. We can’t recommended Serendipity Diamonds enough for anyone looking for high-quality, beautifully crafted jewellery.
August 2, 2024
Unprompted review
Reply from Serendipity Diamonds
Hi Chloe and George. Thank you so much for writing such a kind and lovely review of your experience with us. Working with you and George to create your beautiful jewellery was an absolute pleasure. Thank you for trusting us to make your wedding rings and diamond earrings.
We are looking forward to sharing your wonderful photographs on our social channels and catching up with you both in the very near future. All our best from the entire team at Serendipity.
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