The shipping and communication have been well above expectation. Perfectly excellent so far. I cannot speak to its effectiveness yet because I have not used it long enough to see any results. This... See more
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I just received the facial night cream and what I can say at this moment is my face feels softer and I don’t know if it has taken effect yet. I can probably have a better reply after a couple of week... See more
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I suppose I had higher expectations of overnight miracles. However I have noticed a difference in my deep wrinkles on my forehead are not as deep as was before using product. I’m 73 and my sees the d... See more
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I like how you maintain a line of communication with your customers. You have delivered on your promises and timetable for product delivery. The product itself seems to be very good, easy to use and... See more
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Company details
Written by the company
SerlinoLab is an Italian men's skincare brand. Every product is formulated and made in Italy, inside a family-owned lab active since 1987. Our formulas are designed exclusively for men who want to look sharp, rested, and younger than their age. SerlinoLab reviews on Trustpilot show real results from real men — fewer wrinkles, firmer skin, and a more rested look from the very first weeks. Read SerlinoLab Trustpilot reviews to see why thousands of men have made the switch.
Contact info
Roma, Italy
- info@serlinolab.it
- www.serlinolab.com
4.4
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It has been a few weeks
It has been a few weeks; however, I notice a bit of a change in the bags under my eyes. My neck has firmed up a bit. Also, I have noticed better skin complexion.
May 26, 2026
Unprompted review
Reply from SerlinoLab
Dear Leslie,
Thank you for sharing your experience with SerlinoLAB.
We are delighted to hear that after a few weeks of use you are already noticing improvements in the appearance of under-eye bags, skin firmness, and overall complexion. Our anti-aging skincare formulas are carefully developed to help support smoother, firmer, and healthier-looking skin with consistent daily use.
It is wonderful to know that your beauty routine is already providing visible benefits, and we hope you continue to experience even more noticeable skincare results over time.
Team SerlinoLAB
THE BEST FOR YOUR SKIN!!
Excellent products even if not cheap, i use them since several weeks and i m satisfied!! If you need the best for your skin that s the answer!!
May 26, 2026
Unprompted review
Reply from SerlinoLab
Dear customer,
Thank you so much for your enthusiastic feedback and for choosing SerlinoLAB for your skincare routine. We are delighted to hear that after several weeks of use you are satisfied with the results of our cosmetic and anti-aging products.
Our skincare formulas are carefully developed with high-quality ingredients to help support healthier, smoother, and more revitalized skin over time. We truly appreciate your recognition of the quality and effectiveness behind the SerlinoLAB product line.
Thank you again for your trust and support.
Team SerlinoLAB
They are very responsive.
They are very responsive. They provide information that helps make a decision on their products. I have used it for about 3 weeks and do see improvement in in my skin. I know consistency is the key. Very well packaged and sturdy containers.
May 7, 2026
Unprompted review
Reply from SerlinoLab
Dear Scott,
Thank you for sharing your positive experience with SerlinoLAB.
We are delighted to hear that our team was able to provide helpful information and responsive support while you explored the best skincare products for your needs. Offering attentive customer care together with high-quality cosmetic and anti-aging treatments is always one of our priorities.
We are also pleased that after a few weeks of consistent use you are already noticing improvements in your skin. Our skincare formulas are designed to support healthier-looking, smoother, and more revitalized skin over time. It is wonderful to know that you appreciated the premium packaging and sturdy design of our product containers as well.
Thank you again for your trust in SerlinoLAB products.
Team SerlinoLAB
Even from my first use
Even from my first use, my neck skin looks and feels more elastic and smooth.
May 19, 2026
Unprompted review
Reply from SerlinoLab
Dear Ivan,
Thank you for sharing your experience with SerlinoLAB.
We are delighted to hear that even after your first application you noticed your neck skin feeling smoother and appearing more elastic. Our anti-aging skincare formulas are carefully developed to help support hydration, firmness, and a more youthful-looking appearance with continued use.
We truly appreciate your trust in our cosmetic products and hope you continue to enjoy even more visible skincare benefits as part of your daily beauty routine.
Team SerlinoLAB
SerlinoLab products are superb, and really make a difference in my skin care!
The latest product that I purchased was the cleanser. I had already purchased the night cream and the eye serum, and they're wonderful, but when I used the cleanser on my face, I could immediately feel it going to work on my oily skin. It left my face feeling cleaner than it has in years, and I have used a lot of cleansers. It also enhanced my whiskers when shaving, as I used the cleanser instead of shaving cream. I am a customer for life! Thank you for making such a superior product line for men!
May 18, 2026
Unprompted review
Reply from SerlinoLab
Dear Dan,
Thank you for sharing such an amazing review of your experience with SerlinoLAB.
We are truly delighted to hear that our skincare products are making a noticeable difference in your daily grooming and beauty routine. It is especially rewarding to know that the cleanser, together with the night cream and eye serum, has helped leave your skin feeling deeply refreshed, balanced, and healthier-looking.
Our men’s skincare and anti-aging formulas are carefully developed to support cleaner, smoother, and revitalized skin while providing a comfortable grooming experience, even during shaving. Knowing that our cleanser worked so effectively for your oily skin and beard care routine means a great deal to our team.
Thank you again for your incredible support and loyalty. We are honored to be part of your long-term skincare journey.
Team SerlinoLAB
Great product
I like what the application does to my skin over night. Sometimes i use it during the day to try to jumpstart the process.
May 25, 2026
Unprompted review
Reply from SerlinoLab
Dear Dave,
Thank you for sharing your experience with SerlinoLAB.
We are delighted to hear that you are enjoying the overnight benefits of our skincare product and the way it helps your skin look and feel after application. Our anti-aging cosmetic formulas are developed to support hydration, smoother texture, and healthier-looking skin with regular use.
It is wonderful to know that you are incorporating the product into both your nighttime and daytime beauty routine to maximize your skincare results. We truly appreciate your trust in SerlinoLAB products.
Team SerlinoLAB
The product smooths my skin and removes…
The product smooths my skin and removes lines. It goes on easy. The product was delivered fairly quickly. The packaging is small enough to take on trips, and therefore, use consistently.
May 25, 2026
Unprompted review
Reply from SerlinoLab
Dear customer,
Thank you for sharing your positive experience with SerlinoLAB.
We are delighted to hear that our skincare product is helping your skin appear smoother and reducing the look of fine lines. Our anti-aging cosmetic formulas are carefully developed to provide easy application, effective hydration, and visible skincare benefits with consistent use.
We are also pleased that you appreciated the fast delivery and the practical packaging, designed to make your beauty routine convenient both at home and while traveling. Consistency is an important part of achieving the best skincare results, and we are happy our products fit easily into your lifestyle.
Team SerlinoLAB
I love the product line
I love the product line. The overnight cream is wonderful. I wish they had a daily face cream as well.
May 25, 2026
Unprompted review
Reply from SerlinoLab
Dear William,
Thank you for your kind feedback and for your appreciation of the SerlinoLAB skincare line.
We are delighted to hear that you are enjoying our overnight cream and the benefits it brings to your beauty and anti-aging routine. Our cosmetic formulas are designed to help nourish, hydrate, and support healthier-looking skin while you rest.
We also truly appreciate your suggestion regarding a daily face cream. Feedback from our customers is incredibly valuable and helps inspire the future development of new skincare products and treatments within the SerlinoLAB collection.
Thank you again for your trust and support.
Team SerlinoLAB
I’m a huge fan of the night cream
I’m a huge fan of the night cream. I love how it absorbs into my skin. I feel it’s an excellent product. The marketing makes me feel it’s a scam though. Too many fake ads on how it’s the “last batch”. Just focus on how great the product is rather then fake limited amount of product left
May 24, 2026
Unprompted review
Reply from SerlinoLab
Dear Glen,
Thank you for sharing your honest feedback and for your appreciation of the SerlinoLAB Night Cream.
We are delighted to hear that you enjoy the texture, absorption, and overall quality of our skincare product. Our cosmetic and anti-aging formulas are designed to provide deep nourishment and a comfortable, lightweight feel as part of an effective nightly skincare routine.
We also sincerely appreciate your comments regarding our communication and marketing approach. Feedback like yours is extremely valuable and helps us continue improving not only our skincare treatments, but also the overall customer experience and the way we present our products.
Thank you again for your trust, your transparency, and your support of SerlinoLAB.
Team SerlinoLAB
I love the Serlino Night Cream
I love the Serlino Night Cream. It makes my skin appear healthier, more vibrant, and supple. There is no oily look or feel and the cream is highly emolient.
May 11, 2026
Unprompted review
Reply from SerlinoLab
Dear Preston,
Thank you for sharing your wonderful feedback about the SerlinoLAB Night Cream.
We are delighted to hear that your skin appears healthier, more vibrant, and supple after using our skincare treatment. Our anti-aging cosmetic formulas are carefully developed to provide deep hydration and nourishment while maintaining a lightweight, non-greasy feel on the skin.
It is fantastic to know that you are enjoying the rich emollient texture and the comfortable finish of the cream as part of your nightly beauty routine. We truly appreciate your trust in SerlinoLAB skincare products.
Team SerlinoLAB
Too early to tell, but great somfar
The shipping and communication have been well above expectation. Perfectly excellent so far.
I cannot speak to its effectiveness yet because I have not used it long enough to see any results. This is the reason for the 4 stars as opposed to five. I will update my review in a few weeks.
May 23, 2026
Unprompted review
Reply from SerlinoLab
Dear Kenneth,
Thank you for sharing your experience with SerlinoLAB.
We are delighted to hear that our shipping service and customer communication exceeded your expectations. Providing premium skincare products together with attentive support and a smooth shopping experience is always one of our priorities.
We completely understand your thoughts regarding the product results, as visible skincare and anti-aging improvements often become more noticeable with continued and consistent use over time. We truly appreciate your honest feedback and look forward to hearing your updated impressions in the coming weeks.
Team SerlinoLAB
SERLINO LAB REVIEW
Product arrived quickly, positive and friendly notes from the CEO was welcoming. Still too early to notice any differences
May 23, 2026
Unprompted review
Reply from SerlinoLab
Dear Mark,
Thank you for sharing your experience with SerlinoLAB.
We are pleased to hear that your order arrived quickly and that the personal touch from our team made you feel welcomed. Creating a positive customer experience together with premium skincare and cosmetic products is something we truly value.
It is completely normal for visible skincare and anti-aging results to take some time, as our formulas are designed to work progressively with consistent daily use. We hope you will continue to enjoy your beauty routine and notice even more benefits in the coming weeks.
Team SerlinoLAB
So far not much of a noticeable…
So far not much of a noticeable improvement in the appearance of my facial appearance. I will continue to use for now to see if things change in time.
May 23, 2026
Unprompted review
Reply from SerlinoLab
Hi William,
Thank you for taking the time to share your experience. We appreciate your honesty and understand that skincare results can vary from person to person.
Many of our customers begin to notice improvements over a longer period of consistent use, so we're pleased to hear that you plan to continue with the product for now.
If you have any questions about usage or would like personalized guidance on getting the most from your skincare routine, our team would be happy to help.
Thank you again for your feedback and for choosing SerlinoLab.
I haven't used your product long and…
I haven't used your product long and have been using other products before yours. I do think it is working.
May 23, 2026
Unprompted review
Reply from SerlinoLab
Dear Gary,
Thank you for sharing your experience with SerlinoLAB.
We are pleased to hear that even after a short period of use you are already noticing positive effects from our skincare product. Our cosmetic and anti-aging formulas are designed to work progressively, helping to support smoother, healthier-looking, and more revitalized skin over time.
We truly appreciate your trust in trying SerlinoLAB as part of your beauty routine and hope that with continued use you will experience even more visible skincare benefits.
Team SerlinoLAB
Reposne time was quick clearly…
Reposne time was quick clearly confirmed on my change request.
May 21, 2026
Unprompted review
Reply from SerlinoLab
Dear Michael,
Thank you for your feedback and for choosing SerlinoLAB.
We are pleased to hear that our team responded quickly and clearly assisted you with your change request. Providing attentive customer care together with premium skincare and cosmetic products is extremely important to us.
We truly appreciate your trust in SerlinoLAB and look forward to continuing to offer you an excellent customer experience.
Team SerlinoLAB
Haven’t used it long enough
Haven’t used it long enough, but I feel it is doing something. It’s doing it’s best for what it has to work with on this face.
May 22, 2026
Unprompted review
Reply from SerlinoLab
Dear customer,
Thank you for sharing your experience with SerlinoLAB.
We are glad to hear that even after a short period of use you are already feeling positive signs from the product. Our skincare and anti-aging formulas are designed to work progressively, helping to support smoother, healthier-looking, and more revitalized skin with continued daily application.
We truly appreciate your sense of humor and your trust in our cosmetic treatments. We hope that with consistent use you will continue to notice even more visible improvements over time.
Team SerlinoLAB
Good product, but tell me about delays upfront
I actually enjoy the product, but I wish they had been more forthright about production and shipment delays PRIOR to me ordering. (After I placed an order I received an email telling me to expect delays....)
It has now been about a week and my order hasn't even been prepared for shipment. I suppose I can cancel, but it makes me feel less valued as a customer.
4 stars as the product is good. 2 stars for being honest with me as a customer prior to ordering.
May 22, 2026
Unprompted review
Reply from SerlinoLab
Hi Scott,
Thank you for your honest feedback and for your continued support of our products. We're delighted to hear that you enjoy the product itself.
That said, we sincerely apologize for the frustration caused by the production and shipping delays, as well as the timing of our communication regarding them. We understand how disappointing it can be to place an order expecting standard delivery times, only to learn about delays afterward.
Your feedback regarding transparency is valuable to us, and we are actively reviewing how we communicate fulfillment expectations so that customers have the clearest possible information before placing an order.
Most importantly, please know that we truly value every customer, and we're sorry that our service did not reflect that in your experience. Thank you for your patience and for taking the time to share your thoughts with us. We hope to provide you with a much smoother experience moving forward.
The service and response time to…
The service and response time to questions.
May 15, 2026
Unprompted review
Reply from SerlinoLab
Dear Henry,
Thank you for your kind feedback about SerlinoLAB.
We are very pleased to know that you appreciated the quality of our customer service and the fast response to your questions. Providing attentive support together with high-quality skincare and cosmetic products is always one of our top priorities.
We truly value your trust in SerlinoLAB and look forward to continuing to support your beauty and skincare journey.
Team SerlinoLAB
Love this stuff after just a week
I have noticed awesome results in just one week of using this formula. I apply on my entire face, forehead, neck, including massaging into my skin under 10/12 mm full beard. I am glad I ordered 3 bottles. Also the customer service was outstanding. They contacted me immediately after my inquiry and solved the issue! I’m looking kinda 50ish again in the mirror and I’ll be 70 this summer! Thank you for a this men’s skin formula and the perfect customer service!
May 15, 2026
Unprompted review
Reply from SerlinoLab
Dear Max,
Thank you for sharing your incredible experience with SerlinoLAB.
We are truly delighted to hear that after just one week you are already noticing such impressive improvements in your skin’s appearance and overall confidence. Our men’s skincare and anti-aging formulas are carefully developed to help support smoother, firmer, and healthier-looking skin, even when applied through beard areas as part of a complete grooming and skincare routine.
It is also wonderful to know that our customer service team was able to assist you quickly and efficiently. Providing premium cosmetic products together with attentive support is extremely important to us. Your feedback about looking and feeling younger is exactly the kind of result we strive to deliver every day.
Thank you again for your trust in SerlinoLAB and for choosing our skincare treatments as part of your daily routine.
Team SerlinoLAB
Its been ~7 weeks using the products…
Its been ~7 weeks using the products religiously and my wife says I look younger! Eye bags and wrinkles reduced. Just placed my 2nd order! Hoping the body cream is back in stock soon, that product is great on dry legs and feet. Andiamo paisani!!
May 22, 2026
Unprompted review
Reply from SerlinoLab
Dear John,
Thank you for sharing such an enthusiastic review of your experience with SerlinoLAB.
We are delighted to hear that after several weeks of consistent use you are noticing visible improvements in wrinkles, eye bags, and overall skin appearance — and even happier that your wife has noticed the difference too!
Our anti-aging skincare formulas are developed to help support firmer, smoother, and healthier-looking skin with continued daily use. It also means a lot to us that you have already placed your second order and are enjoying the benefits of our body cream for dry skin on legs and feet.
We truly appreciate your patience while it is temporarily out of stock.
Thank you for being part of the SerlinoLAB family!
Team SerlinoLAB
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