be started the first time with turbo smtp and there were some problems with settings between turbo smtp and senblaster that waere not so logisc but after investigation and patience tubro smtp got the... See more
Company replied
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See what reviewers are saying
Their support is excellent, fast, reliable, and they understand the demands of the client. And the LIVE CHAT agents are not AI, they are real HUMANS, and this is very important. And of course, one of... See more
Company replied
People often say: Even a blind chicken finds a grain of corn sometimes. Today, I've discovered this corn and treasure: Nelson from TurboSMTP. Not only did he impress me with his deep expertise, but a... See more
This company are scammers, please don't waste your hard earned money on them. After sign up your account gets activated and less than 5 mins another follow up message comes that your account is closed... See more
Company replied
Company details
About turboSMTP
Written by the company
Deliver your emails
straight to inboxes
We provide reliable and high-performance SMTP services for seamless email delivery.
Try TurboSMTP today!
100% Gdpr
Compliant
Your data is safe with us 🔐
We prioritize user data protection and adopt the best measures and practices to keep it secure.
Free Plan
Available
Sign up now and get 6,000 free emails/month (up to 200/day)!
Global Server
Infrastructure
Our servers and IPs across Europe, the USA, the Middle East, and Asia ensure full compliance with GDPR and other international regulations.
Flexible
SMTP Plans
Choose from a wide range of monthly and pay-as-you-go options, designed to match your email sending needs and volume.
24/7 Professional
Support
TurboSMTP provides 24/7 support via ticket, live chat, and phone in multiple languages, ensuring you're always covered.
turboSMTP Customer Support
Get expert assistance 24/7, in your language.
Our dedicated team is available 24/7, 365 days a year to assist you with any technical, commercial, or general inquiries. Support is available in multiple languages: English, Italian, German, Arabic, French, Russian, Spanish, Romanian, Serbian, and Portuguese.
Get Expert Support
Contact info
Via Palmanova 24, 20132 Milano Italy, 20132, Milan, Italy
- +39 (02) 89 050 969
- info@turbosmtp.com
- www.serversmtp.com
4.2
Great
651 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I was a subscriber in 2018 and I'm…
I was a subscriber in 2018 and I'm using this service again. Support is quick to respond and the service is good.
February 4, 2026
Unprompted review
Reply from turboSMTP
Hi Wayan, thanks so much for coming back to us — and for sharing your experience!
We’re really glad to hear you’ve found the service just as good and that our support team has been helpful. We appreciate your trust and support
Very prompt and friendly service
Very prompt and friendly service, and willingness to help. Thank you.
January 19, 2026
Unprompted review
Reply from turboSMTP
Thank you so much for your kind words! We’re really pleased to hear that you found our service prompt and friendly. Helping our customers is always our priority, and your feedback truly means a lot to us. 😊
Noah was very kind and gave me two…
Noah was very kind and gave me two hours of his attention. I had to wait time by time for two hours, but I think that he was busy with other customers. My problem was not so easy to solve and he was very helpful.
December 13, 2025
Unprompted review
Reply from turboSMTP
Thank you very much for sharing your experience. We’re really pleased to hear that Noah was kind, patient, and helpful, and that he took the time needed to support you with a complex issue. We also appreciate your understanding regarding the waiting time and apologize for any inconvenience this may have caused. Your feedback means a lot to us and helps us continue improving our service. We’ll be sure to pass your kind words on to Noah.
Reply from turboSMTP
Thanks so much for your review! We’re happy to hear you found our service quick and to the point 😊
My IP was blocked
With a video noha was able to quickly resolve the problem
October 27, 2025
Unprompted review
Reply from turboSMTP
Thank you for your feedback! We're glad to hear that Noha was able to quickly resolve the issue with your blocked IP. We always aim to provide fast and effective support, and it’s great to know we met your expectations. If you ever need further assistance, don’t hesitate to reach out — we’re here to help!
I had a very bad experience with…
I had a very bad experience with TurboSMTP support. Yesterday I spoke with one agent who was helpful and guided me through the setup process. But today, the agent who answered my questions was unprofessional and not helpful at all. I kept asking where to add the sender email, sent screenshots, and explained the issue, but instead of properly guiding me, they repeated the same generic instructions without solving anything. I wasted almost 2 hours trying to configure something simple, and the support agent showed no real effort to help. Very disappointing experience.
October 1, 2025
Unprompted review
Reply from turboSMTP
Thank you for your honest feedback, and I’m truly sorry to hear about your recent experience with our support team. This is not the level of service we aim to provide, and I completely understand how frustrating it must have been to not receive the assistance you needed—especially after spending so much time trying to resolve a simple issue.
We're glad to hear that one of our agents was helpful during your initial interaction, but we take your concerns about the second interaction seriously. I’ve escalated this internally so we can review the case and ensure proper follow-up and coaching with the team involved.
We’d really appreciate the opportunity to make this right. Please feel free to reach out to us directly at cs@turbo-smtp.com
with your ticket number or email address, and we’ll make sure a senior agent personally assists you to get everything set up correctly.
Thank you again for bringing this to our attention.
TurboSMTP team
Reply from turboSMTP
Thank you for your kind words! We're glad we could resolve your issue quickly and efficiently. If you ever need anything else, we're here to help.
Best regards,
TurboSMTP team
We've used Turbo SMTP for many years…
We've used Turbo SMTP for many years and they are great to work with. Very reliable service and when any issue arises, they have incredibly responsive 24/7 customer and tech support. Had a brief issue this morning and Amira was a great help, as always. Thanks for the wonderful service.
September 24, 2025
Unprompted review
Reply from turboSMTP
Hello Marc,
Thank you so much for your continued trust and kind words! We're thrilled to hear that you've had such a positive experience over the years. Reliability and responsive support are top priorities for us, so it’s great to know we’re delivering on that. We'll be sure to pass your appreciation along to Amira—she’ll be delighted to hear your feedback!
Thanks again for being a valued part of the TurboSMTP community.
— The TurboSMTP Team
An excellent user experience
An excellent user experience, simple and effective, just the way we like it. Support is incredibly fast and very friendly. Thanks to Nelson and the team :-)
September 15, 2025
Unprompted review
Reply from turboSMTP
Thank you so much for your kind words! We're thrilled to hear that you're enjoying the experience — simplicity and effectiveness are exactly what we aim for. 😊
We’ll be sure to pass your thanks on to Nelson and the rest of the team — they’ll be delighted to know they made a difference!
Thanks again for taking the time to leave a review — we really appreciate it.
Best regards,
TurboSMTP team
Fantastic service provided by Hermel.
Fantastic service provided by Hermel.
Extremely patient and helpful.
Goes way and beyond what is required to help me understand. Amazing product knowledge with insightful ideas and offers.
September 3, 2025
Reply from turboSMTP
Thank you so much for your kind words and for taking the time to leave us such a fantastic review!
We’re thrilled to hear that Hermel provided you with outstanding service. Her patience, dedication, and deep product knowledge truly make a difference, and we’re so glad it showed in your experience. Going above and beyond is what we aim for, and it's great to know it helped you feel supported and well-informed.
We’ll be sure to pass on your lovely feedback to Hermel – it’ll mean a lot to her!
Thanks again for your support.
Best regards,
TurboSMTP team
Very quick support reply with exactly…
Very quick support reply with exactly what i asked for - would recommend highly. thank you
September 1, 2025
Unprompted review
Reply from turboSMTP
Thank you so much for your kind words! We're really glad to hear our support team was able to assist you quickly and provide exactly what you needed. We truly appreciate your recommendation and look forward to helping you again anytime.
Best regards,
TurboSMTP team
Good service and support.
August 26, 2025
Unprompted review
Reply from turboSMTP
Thank you for your kind words Jay! We're glad to hear you were happy with our service and support. If there's anything else we can help you with, please don't hesitate to reach out.
Best regards,
TurboSMTP team
Excellent service
Excellent service, I recommend them since they provide excellent technical support service.
August 12, 2025
Reply from turboSMTP
Thank you so much for your kind words and recommendation! We're thrilled to hear that you had an excellent experience with our technical support team. Providing reliable and efficient service is always our top priority, and it's wonderful to know we met your expectations.
Warm Regards,
TurboSMTP team
Great engagement, returning customer
Great engagement, customer service excellent. I am a returning client. Onboarding was very welcoming.
August 6, 2025
Unprompted review
Reply from turboSMTP
Hi Carvenii,
Thank you so much for your kind words and for choosing to return to us — it truly means a lot!
We're thrilled to hear that your onboarding experience was welcoming and that our team’s engagement and customer service met your expectations. Providing a smooth and supportive experience for our clients is always our goal.
We look forward to continuing to support you and your success. If there's ever anything more we can do, don’t hesitate to reach out.
TurboSMTP team
I signed up and paid for turboSMTP
I signed up and paid for turboSMTP, but before I could even send a single email, my account was banned — less than 30 minutes after payment. No clear explanation, no warning, and no support resolution. I never even got the chance to use what I paid for. Very disappointing experience. Not recommended!
August 5, 2025
Unprompted review
Reply from turboSMTP
Hi Valentin,
Thank you for taking the time to share your experience, and we’re truly sorry to hear that it was a frustrating one.
We understand how disappointing it must be to have your account suspended so quickly, especially without a clear explanation. Please know that our system includes automatic security protocols to detect potential risks, and sometimes this may result in false positives — which we deeply regret.
We’d like to make this right. If you haven’t already, please reach out to our support team at cs@turbo-smtp.com with your account details. We’re more than happy to investigate further and work with you on a resolution, whether that means reactivating your account or issuing a refund.
We value your feedback — it helps us improve both our platform and our communication. We hope we can regain your trust.
TurboSMTP team
Excellent service and answers that solve
August 4, 2025
Unprompted review
Reply from turboSMTP
Hello Jean,
Thank you so much for your kind words! 😊 We're thrilled to hear that you found our service excellent and our answers helpful. It means a lot to us to know we're making a difference. If you ever need anything else, we're always here to help!
TurboSMTP team
Reply from turboSMTP
Hello Barbosa Santos,
Thank you so much for your kind words! We're really glad to hear you had a great experience with our service. If there's anything we can do for you in the future, don't hesitate to reach out.
Best regards,
TurboSMTP team
good service
June 20, 2025
Unprompted review
Reply from turboSMTP
Thank you for your feedback!
We're glad to hear you were satisfied with our service. If there's anything more we can do for you, don't hesitate to reach out!
Best regards,
TurboSMTP team
Fast and good
June 20, 2025
Reply from turboSMTP
Thank you for your great review! We're thrilled to hear you found our services fast and efficient. Your support means a lot to us, and we're always here to help if you need anything.
TurboSMTP team
Dreadful experience
Dreadful experience. I subscribed, spent hours trying to configure their very complex requests on modifications to the DNS records of the domains etc. I wasn't even done with that, didn't manage to even use it ONCE! not a single email sent, they just cancelled the account, no reason given, just a very rude reply from customer service saying "you are cancelled", just like that.
June 11, 2025
Unprompted review
Reply from turboSMTP
Hello JP,
We're truly sorry to hear about your experience and the frustration it caused. This is absolutely not the level of service we aim to provide.
We understand that the setup process can be technical, especially when it involves DNS modifications, and we regret that it became a barrier for you. Regarding the account cancellation, we sincerely apologize if the communication came across as abrupt or lacking in clarity — that was never our intention.
We’d really appreciate the opportunity to look into what happened and make things right. If you're open to it, please reach out to us directly at cs@turbo-smtp.com, and we’ll do our best to address the situation.
Thank you for taking the time to share your feedback — it helps us improve.
Best regards,
TurboSMTP team
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