SF Lilac Jewelry 

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  1. Shopping & Fashion

Written by the company

Shop our collection of vibrant, eco-friendly gemstone rings. Stunning gemstone rings are available from sflilac. Handmade unique jewelry.


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(13)

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Rated 5 out of 5 stars

Great customer service!

I had purchased a ring before Black Friday at $85 and then a few days later I get an email saying the website is 50% off. So I go to see if I can return the ring. I’m able to so I planned on returning the ring once I received it. So I started a new order with the same ring and since the ring was half off I added another item which was a jewelry tray. My total was only about $56.50 for a $85 ring and a $24 jewelry tray! What a deal! Then Lilac responded with an email saying they can just refund my money for the first order $76.50 and charge me for my second order $56.50. Instead of having to return my first ring they let me keep it and would just send the tray on its own! They responded within a few hours and saved me some money. So I am happy. I know my girlfriend will love her gifts!

November 29, 2020
Unprompted review
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Rated 5 out of 5 stars

In love

I’m in love with my crystal jewelry holder 🙌🏻💜
Even more beautiful in person than the picture!

August 22, 2020
Unprompted review
Rated 5 out of 5 stars

I absolutely LOVED buying from this…

I absolutely LOVED buying from this store. After corona I was so bummed out I couldn’t have a prom but decided on doing a social distanced photoshoot with my prom dress. I bought a aquamarine necklace for my dress and not only did it look absolutely beautiful! (Even been wearing it everyday since I bought it) it also came with a lovely note too!! These people can take all my money and I will definitely buy from them again.

August 15, 2020
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Rated 5 out of 5 stars

I have purchased from them few times

I have purchased from them few times. Don't know why there are 1 star review. I love my rings, and they don't have any problem, no tarnish, no discolor. Will continue shop at Lilac.

June 3, 2020
Unprompted review
Rated 2 out of 5 stars

First ring ordered lost all rose gold…

First ring ordered lost all rose gold coloring within two day. Customer service was amazing and they apologized, had me send my ring in for “re-coating”. Did this and received it back quickly. Ring still lost coating within two days. They sent me a new one that had a different base metal. This ring was slightly too big and also still lose all its color. My rose gold ring it now fully silver and I don’t wear it because it’s loose and I’m not a silver fan. Customer service was great, quality, not so much.

May 31, 2020
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Rated 1 out of 5 stars

I was given the wrong ring I’m order…

I was given the wrong ring I’m order for me to get a refund I had to go through PayPal which took forever because you guys ignored any attempt from them to fix the situation. It’s okay though because i got a full refund after PayPal determined I was in the right and was able to buy another ring on Etsy. Be careful buying for these guys

May 31, 2020
Unprompted review
Rated 5 out of 5 stars

Beautiful ring

Beautiful ring, it was even more vibrant in person! I loved the attention to detail, the beautiful packaging, and especially the free gift. I will definitely be buying more gorgeous jewelry here. Thank you very much

May 31, 2020
Unprompted review
Rated 1 out of 5 stars

The necklace i received broke…

The necklace i received broke immediately and when I asked for a refund they said they couldn’t give me one and instead sent another chain that didn’t even fit the charm. Very disappointing. I even found the exact necklace charm for like 30 cents on Ali express. For a company with such cute packaging it wasn’t that great.

May 31, 2020
Unprompted review
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