I would definitely recommend and buy again. Good selection, fair prices. Easy to find exactly what I was looking for. Arrived within stated SLA, well packaged. Only issue was delivery company (Royal M... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very pleased with my purchase, kept updated on status & sunglasses arrived well packaged & in protective case with lens cloth on date stated. Delivered by Royal mail tracked delivery. would definate... See more
Company replied
Ordered my new Versace glasses on the evening of the 22nd of August 2026 & they were here by 11.30am on Sunday the 23rd August. Well packaged and order exactly right…1st class service from this compa... See more
Company replied
I had some questions before I placed my order , re sizes & who the Delivery Company would be , as I’ve had nightmares with order that NEVER delivered by EVRI …. I was connected with a super helpful la... See more
Company replied
Company details
About Shade Station
Written by the company
Founded in 2000, Shade Station is the UK’s Largest Independent Online Retailer of Luxury Eyewear.
About Shade Station
With several next day delivery options available, you can order today and receive your eyewear tomorrow, including prescription glasses and sunglasses, thanks to our on-site Optical Lab and in-house Dispensing Optician. Our unmatched online selection features over 100 of the world’s leading brands, from luxury names like Gucci, Saint Laurent, Prada, DITA and Valentino to timeless favourites such as Ray-Ban, Oakley, Tom Ford, Carrera and Police. With such a wide range, you’re sure to find exactly what you’re looking for.
To make shopping even easier, we offer a variety of secure payment options, including all major credit and debit cards, PayPal, Klarna and Clearpay, giving you the flexibility to pay in the way that suits you best. Whether you prefer to pay in full or spread the cost, checkout is fast, simple and completely secure.
Trusted Expert Knowledge
Written by the company
- When you buy from Shade Station, you are not just choosing eyewear. You are choosing quality, authenticity and confidence from an established retailer trusted by hundreds of thousands of customers since 2000. Our commitment to service goes beyond the basics. Every order is handled by trained specialists, supported by our in-house Dispensing Optician and Optical Lab Technicians.
Official Authorised Retailer
Authenticity Guaranteed
Shade Station is an official authorised retailer that is trusted by the world’s leading eyewear brands, and you can be certain that every product you purchase from Shade Station is genuine, and sourced directly from the official supplier. This means you receive the same quality, packaging and authenticity as you would when buying directly from the brand itself, along with the confidence that your eyewear has been sourced through approved distribution channels. Our long standing relationships with brands, plus manufacturer product warranties ensure complete peace of mind with every order.
Why this matters when buying designer eyewear:
- Guaranteed genuine products with no risk of counterfeits.
- Full manufacturer warranty and aftersales support.
- Correct, current branded packaging and accessories.
- Accurate model numbers, markings and serial identification.
- Confidence that your eyewear meets strict quality standards.
Shade Station is a trading name of Blue Green Ltd.
Contact info
Greater Manchester, United Kingdom
- 0344 838 7878
- info@shadestation.co.uk
- www.shadestation.co.uk
4.8
Excellent
33K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant.
It's not very often you come across a company that excels. Plus, I really am not one to give unwarranted praise. That said, Shade Station were quite simply faultless. I will explain why.
1st- Ordered & paid for wrong size sunglasses. Refund given. No problem.
2nd- Ordered 2nd pair of sunglasses. Received them & they didn't suit. Sent back. I messed up the return paperwork. Contacted them. They were quick & professional. Refund given.
3rd- Ordered 3rd pair of sunglasses. Received & all's good.
Their experience of me as a customer was probably that I was a bit of an idiot. As, if I'm honest, I did keep being a bit of an idiot! However, Shade Stations staff were always quick to respond, understanding & helpful. Couldn't really ask for more. Will definitely shop with them again.
August 12, 2026
Reply from Shade Station
What a brilliant review to read. Thanks for sticking with us and for your patience throughout the returns process — it’s good to know the team were able to help quickly and professionally each time. We really appreciate the support and look forward to seeing you again.
Best Regards,
Shade Station
The product I wanted at by far the best…
The product I wanted at by far the best price. Delivered quickly and extremely well packaged. Communication was fab and received updates and emails regarding delivery times etc. Would use this company again and again.
August 12, 2026
Reply from Shade Station
We really appreciate you taking the time to leave this feedback. It’s great to hear the price, packaging and delivery updates all met expectations. Thanks for choosing Shade Station.
Best Regards,
Shade Station
Reply from Shade Station
Glad to hear you’re happy with your glasses. Thanks for taking the time to leave a review and for choosing Shade Station.
Best Regards,
Shade Station
Easy to plan and order sunglasses using…
Easy to plan and order sunglasses using the description and measurements online, now bought shades Maui Jim’s for myself and family we all love them and being Cat 2-3 excellent for driving in, cannot fault glasses a service, and delivery
well done Shade Station 👍🏻
August 12, 2026
Reply from Shade Station
It’s great to hear the ordering process was straightforward and that you’re pleased with the sunglasses. Thanks for your kind feedback on the service and delivery, and for recommending Shade Station.
Best Regards,
Shade Station
Great shopping experience
Lots of choice. Liked to virtual try it on tool. Easy to order and arrived quickly, well packaged and exactly as described. Very pleased with purchase
August 12, 2026
Reply from Shade Station
We’re pleased to hear everything went smoothly and that the virtual try-on tool was helpful. Thanks for taking the time to leave such a lovely review — it’s great to know the order arrived quickly and as expected.
Best Regards,
Shade Station
Easy shopping experience and fast…
Easy shopping experience and fast delivery the glasses I purchased was £100 less than the Sunglasses Hut
August 12, 2026
Reply from Shade Station
Great to hear the order was easy and delivered quickly, and that you were pleased with the price too. Thanks for taking the time to leave a review and for choosing Shade Station.
Best Regards,
Shade Station
Excellent Product and Fast Delivery.
Very happy with my purchase. Delivery was quick, the product is excellent quality, and the price was reasonable. Everything went smoothly and I have absolutely no complaints. I would definitely recommend Shade Station.
August 12, 2026
Reply from Shade Station
Lovely to hear everything went smoothly and that you’re happy with the quality and delivery. Thanks for recommending Shade Station and for taking the time to share your feedback.
Best Regards,
Shade Station
Quality is exceptional
Quality is exceptional. Customer service is professional, efficient and easy to access. Highly recommend.
Natasha Customer Service Manager fantastic
August 19, 2026
Unprompted review
Reply from Shade Station
We really appreciate you taking the time to share this. It’s great to hear you found the service professional, efficient and easy to access, and we’ll make sure Natasha sees your kind words too.
Best Regards,
Shade Station
Great experience Maui Jim sunglasses
Great experience, delivered on time in perfect condition and a reasonable price. Will certainly use again.
August 12, 2026
Reply from Shade Station
That’s lovely to hear, and thanks for taking the time to leave a review. We’re glad your sunglasses arrived on time and in perfect condition, and it’s good to know you were happy with the price too.
Best Regards,
Shade Station
Wonky glasses
The sunglasses were wonky but I had no time to send them back as I was going away the next day so I just sorted them myself
August 12, 2026
Reply from Shade Station
Thanks for sharing your feedback. We’re sorry the sunglasses arrived wonky, especially as we've not heard from you directly. We’d welcome the chance to help put things right and of our customer service team will be in touch within the next 24 hours.
Best Regards,
Shade Station
Good price
Good price , great delivery and all round service, used before and definitely be using again.
August 12, 2026
Reply from Shade Station
Thanks for taking the time to leave a review. It’s great to hear you were happy with the price, delivery and overall service, and we really appreciate you coming back to us.
Best Regards,
Shade Station
All right!
Price was right, product was right and delivery was right. What more could u want?
August 10, 2026
Reply from Shade Station
Glad everything came together as expected. Thanks for taking the time to leave us a review.
Best Regards,
Shade Station
Just did what it said on tin
August 12, 2026
Reply from Shade Station
That’s great to hear. Thanks for your feedback and for choosing Shade Station.
Best Regards,
Shade Station
Would recommend.
I purchased a pair of Ray Ban sunglasses which I am very pleased with. Competitively priced and quick delivery. Would use Shade Station again. Great all round.
August 12, 2026
Reply from Shade Station
Lovely to hear you’re pleased with your sunglasses. Thanks for the kind review and we’d be glad to see you again.
Best Regards,
Shade Station
Affordable designer glasses
Quick and easy to order. I felt there were better choices online with reasonable price tags.
August 12, 2026
Reply from Shade Station
Thanks for the feedback. We’re pleased the ordering process felt quick and easy, and that the pricing worked well for you.
Best Regards,
Shade Station
Reply from Shade Station
Thanks for taking the time to leave a review. We’re glad the delivery and service were both efficient.
Best Regards,
Shade Station
Reply from Shade Station
Great to hear your order arrived quickly. Thanks for taking the time to leave a review.
Best Regards,
Shade Station
Reply from Shade Station
Thanks for taking the time to leave a review. We’re pleased to hear your order arrived quickly and that you were happy with the price. We really appreciate your feedback and hope you enjoy your sunglasses.
Best Regards,
Shade Station
Great service
Great service. Glasses I wanted were out of stock, but someone contacted me quickly and a slightly different pair were sent quickly. Cheaper price than duty free by £30
August 11, 2026
Reply from Shade Station
It’s great to hear everything was handled smoothly for you. Thanks for letting us know the team was able to help quickly and get a suitable alternative sent out without delay. We’re also glad the price worked out well for you.
Best Regards,
Shade Station
Reply from Shade Station
Thanks for taking the time to leave a review. We’re glad you’re happy with your glasses and found them to be good value. We really appreciate your feedback.
Best Regards,
Shade Station
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.