Shamrock Cottages Reviews 494

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 259 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the stunning and ideal locations of the properties, often featuring beautiful views and convenient access to attractions. The staff and owners are consistently praised for being welcoming, helpful, and knowledgeable, providing excellent service throughout the booking process and stay. Many people found the cottages to be well-equipped, comfortable, clean, and spacious, offering a homely feel and good value for money. The booking process is generally described as easy and straightforward, with good communication and options for flexible payments. However, some customers also noted issues with property maintenance and cleanliness, including dampness, dirty appliances, and unhygienic conditions upon arrival. A few other people also felt that the booking system could be improved for comparing options and that there were unexpected additional costs not included in the initial booking price. There were also isolated instances of incorrect information provided regarding ferry bookings and property descriptions.

What people talk about most

Location

Users describe positive interactions with location, frequently highlighting stunning, quiet, and scenic... See more

Staff

Reviewers mention positive feedback about staff, highlighting their friendliness, helpfulness, and excellent... See more

Quality

People report positive experiences with quality, often describing properties as amazing, generously... See more

Booking process

Customers consistently note positive experiences with the booking process, finding it easy and... See more

Facilities

Consumers generally express satisfaction with the facilities, often highlighting well-equipped, spacious, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The best place to stay for a few weeks as a base from where to explore beautiful Kerry. The house offers the best view ever: Carrauntohil from every window, complemented with lovely Irish cows. Eil... See more

Rated 5 out of 5 stars

With better weather this would have been a fabulous holiday with plen ty of places to visit and engage with. Excellent property and very friendly owners who were on call nearby. The location is stun... See more

Company replied

Rated 5 out of 5 stars

Great cottage in delightful location. Owners very helpful and welcoming. Booking could be improved by making it easier to compare different options. Changing dates or number of nights meant goin... See more

Rated 5 out of 5 stars

Raheen is a lovely, charming and spacious house in an absolutely stunning location. The endlessly changing weather over Lough Currane and the wild beauty of the valley make this a very special place.... See more


Company details

  1. Cottage
  2. Holiday Accommodation Service
  3. Holiday Home
  4. Self-Catering Accommodation
  5. Vacation Home Rental Agency
  6. Vacation Rental

Written by the company

Established in 1979, we have over 300 self catering Irish holiday cottages, individually visited and in the most scenic locations.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

494 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 42% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Atlantic Haven is a beautiful home from…

Atlantic Haven is a beautiful home from home, set in the most exquisite location. The owners provided such comfort and left us wanting for nothing. We were wrapped in kindness and comfort. We had a beautiful holiday. Thank you!

May 31, 2026
Unprompted review
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Rated 5 out of 5 stars

Holiday cottage in West Cork

The booking process was easy on line, Shamrock Cottages seemed to take several hours to confirm the booking but then we were kept informed regularly regarding our holiday. It seems a long time 5 days before you receive breakages deposit.

May 30, 2026
Unprompted review
Rated 2 out of 5 stars

Bit of a rip off

We paid Accidental damage of €47 which was non refundable. This is ridiculous,given that we caused no damage and that the weeks rental was so high at €1200.
House is in a stunning location. We paid utilities of €120 for the week which was very expensive

May 30, 2026
Unprompted review
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Reply from Shamrock Cottages

Good afternoon Gerald,

Thank you for taking the time to share your feedback following your recent stay.

Our Accidental Damage Scheme is designed to provide peace of mind for both guests and homeowners in the event of any breakages, full details of the available options, including a fully refundable deposit, are outlined during the booking process. While some homeowners do apply additional charges for electric and heating, we always aim to provide guests with as much information as possible in advance and are transparent about these charges on the individual property listings. We're sorry to hear you feel disappointed, but pleased that you enjoyed the location of the property and hope that this contributed positively to your stay overall.

Thank you once again for your feedback. If we can assist you with booking your next holiday to Ireland, please don’t hesitate to get in touch and we’ll be happy to help.

Kind regards,

Hayley

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Rated 3 out of 5 stars

Great location in the heart of…

Great location in the heart of wonderful Sneem, lovely house, but needs some action

May 28, 2026
Unprompted review
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Reply from Shamrock Cottages

Good morning Christoph,

Thank you for your feedback. We're pleased to hear that you enjoyed your recent stay and the location was great too.

We work closely with the homeowners of properties we market and value all guest feedback. If you would like to share any further comments or suggestions on how the property you stayed in could be improved, please don’t hesitate to get in touch with us directly and we would be happy to pass your feedback on.

If we can be of any assistance booking your next holiday to Ireland, please feel free to contact us and we'll be happy to help.

Kind regards,

Hayley

Rated 5 out of 5 stars

Shamrock cottages are helpful and will…

Shamrock cottages are helpful and will book ferry crossings, Stena cancelled my outgoing ferry so I had an added expense getting a last minute booking on Irish Ferries. Shamrock organised the refund of the original ferry booking. The cottage was in a quiet and scenic location , good and well appointed.

May 22, 2026
Unprompted review
Rated 5 out of 5 stars

Lovely cosy cottage lovely location and…

Lovely cosy cottage lovely location and all you could dream of for a perfect holiday

May 23, 2026
Unprompted review
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Reply from Shamrock Cottages

Good morning Kate,

Thank you for taking the time to share a review. We're pleased to hear that you had such a wonderful stay!

If we can be of any assistance with booking your next holiday to Ireland, please feel free to get in touch and we’ll be happy to help.

Kind regards,

Hayley

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Rated 5 out of 5 stars

Highly recommend Shamrock Cottages

Highly recommend Shamrock Cottages, Easy booking period and helpful payment reminder emails.

May 23, 2026
Unprompted review
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Reply from Shamrock Cottages

Good afternoon Jen,

Thank you for taking the time to review Shamrock Cottages. We're pleased to hear that you found our booking process easy.

Please do let us know if we can help you book your next holiday in Ireland.

All the best
Tess

Rated 5 out of 5 stars

Redcliffe

Great location, lovely cottage and brilliant weather.

May 24, 2026
Unprompted review
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Reply from Shamrock Cottages

Good morning,

Thank you for your review. It's great to hear that you had an enjoyable stay and great weather too!

If we can be of any assistance with booking your next holiday to Ireland, please feel free to get in touch and we’ll be happy to help.

Kind regards,

Hayley

Rated 5 out of 5 stars

The beautiful scenery friendly people…

The beautiful scenery friendly people and of course sunny weather. Great location for the beech.

May 30, 2026
Unprompted review
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Reply from Shamrock Cottages

Good morning Janet,

Thank you for taking the time to write a review. We're pleased to hear that you enjoyed your recent holiday and the location was great for you.

If we can be of any assistance with booking your next holiday to Ireland, please feel free to get in touch and we’ll be happy to help.

Kind regards,

Hayley

Rated 5 out of 5 stars

Fabulous time 🙂🙂

Fabulous time 🙂🙂

May 22, 2026
Unprompted review
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Reply from Shamrock Cottages

Good morning Toirleach,

Thank you for leaving us feedback. We're so pleased to hear you had a lovely stay.

If we can be of any assistance with booking your next holiday to Ireland, please feel free to get in touch and we’ll be happy to help.

Kind regards,

Hayley

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Rated 4 out of 5 stars

A very easy company to deal with

We rented a wonderful cottage through Shamrock Cottages. The whole process was easy. The price we were quoted was very reasonable. We also booked ferry crossings from Holyhead to Dublin with them. I will definitely use them again.

May 23, 2026
Unprompted review
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Reply from Shamrock Cottages

Good afternoon Thomas,

Thank you for taking the time to leave feedback following your recent trip to Ireland. It's great to hear that you enjoyed your holiday, and found the booking process easy.

If we can be of any assistance in booking your next trip to Ireland, please do get in touch!

All the best
Tess

Rated 5 out of 5 stars

Amazing cottage !!!

Amazing cottage , definitely a home from home feel , had everything u needed to cook and enjoy family meals in the evening, shower was so good, coffee machine so good!

Karl and Martina are an absolute credit to this place, they really looked after us, beautiful people.

The beach is a 5 min walk , and there is plenty to do nearby if you like the great outdoors , and for the kids emerald park, Clara lara and beyond the trees is a must.

About to book again for next year!

May 23, 2026
Unprompted review
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Reply from Shamrock Cottages

Hi Suzanne,

Thank you so much for sharing this lovely feedback following your stay at Brittas Bay Beach House. We're thrilled to hear that you had such a great stay.

If we can be of any assistance booking your next holiday to Ireland, please do let us know!

All the best
Tess

Rated 5 out of 5 stars

Reliable company

Easy to use company with high quality and good value for money properties.

May 22, 2026
Unprompted review
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Reply from Shamrock Cottages

Good afternoon,

Thank you for sharing your feedback following your recent experience with Shamrock Cottages. We're thrilled to hear that you've enjoyed our range of properties.

Please do let us know if we can be of any assistance booking your next trip to Ireland.

All the best
Tess

Rated 3 out of 5 stars

Easy booking process

Easy booking process. Information on website didn't match info on owner's website entry. More accuracy would have helped.

May 23, 2026
Unprompted review
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Reply from Shamrock Cottages

Good morning Madeleine,

Thank you for taking the time to share your feedback. We understand how important it is that property information is clear and accurate for guests, we'd therefore like to review the advertisement details of the property you had booked and make any necessary amendments to the details where required.

You will shortly receive a request from Trustpilot asking you to confirm your booking information, please respond within the next 3 days. Once we have your booking details, we will be able to review the details of the property you stayed in.

Thank you again for your feedback.

Kind regards,

Hayley

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Rated 5 out of 5 stars

I have booked a cottage with Shamrock Cottages 3 times and I am 100% happy

I have booked a cottage with Shamrock Cottages 3 times now in the past 8 years and I am very content with their personal service. All the accommodations were perfect and the prices were good.

April 24, 2026
Unprompted review
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Reply from Shamrock Cottages

Hello Caroline,

Thank you for your feedback. It's great to hear that you're so pleased with our service that you've booked with us 3 times now!

If we can be of any assistance with booking your next holiday, please feel free to get in touch and we’ll be happy to help.

Best wishes,

Tess

Rated 5 out of 5 stars

Super accomodation and location

With better weather this would have been a fabulous holiday with plen ty of places to visit and engage with.
Excellent property and very friendly owners who were on call nearby.
The location is stunning and keeps you engaged for hours with glorious sea views.

May 17, 2026
Unprompted review
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Reply from Shamrock Cottages

Good afternoon Mike,

It's great to hear that you enjoyed your stay despite the weather - it really is a great location!

If we can be of any assistance with booking your next holiday, please feel free to get in touch and we’ll be happy to help.

Best wishes,

Tess

Rated 4 out of 5 stars

Nice location but no screens for midges…

Nice location but no screens for midges and mosquitos on windows so couldn’t open windows and house was extremely stuffy because of this for our stay. There is also no coffee machine.

May 22, 2026
Unprompted review
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Reply from Shamrock Cottages

Hi Avril,

Thanks for your feedback from your recent holiday. I'm sorry to hear that you had some bother with bugs!

If we can be of any assistance with booking your next holiday, please feel free to get in touch and we’ll be happy to help.

All the best

Tess

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