Shamrock Moving and Storage, Inc. Reviews 

805
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 170 reviews, reviewers overwhelmingly had a great experience with this company. Customers warmly praise the staff for their exceptional professionalism, punctuality, and friendly attitudes during both household and business relocations. Consumers note that the professional moving team works very efficiently, communicates clearly throughout the process, and takes great care of their personal belongings from start to finish. However, some people mentioned unexpected issues with unpacking services or rough handling of belongings during the moving process. A few reviewers also noted occasional problems such as a difficult attitude from a foreman or minor items left behind after the entire job completion.

What people talk about most

Staff

Clients share profound satisfaction regarding the staff, frequently highlighting that both the office... See more

Service

Reviewers express strong satisfaction with the service, highlighting that crews are consistently punctual,... See more

Product

People report ambiguous experiences with product, as reviewers shared contrasting views on the delivery and... See more

User experience

Consumers find user experience to be an amazing appreciation, with reviewers highlighting that the process is... See more

Customer service

Users describe positive interactions with customer service, highlighting responsive, knowledgeable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Shamrock App enabled me to watch their progress for timing and site planning from Golden Gate Park and over the Golden Gate and into Tiburon. The 5 fit men who arrived on time were smart, organize... See more

Rated 5 out of 5 stars

The entire team from Shamrock was amazing, from scheduling and estimating, to packing and moving our household. Everyone was polite, professional, and on time. The care taken to protect our belongin... See more

Rated 5 out of 5 stars

Even if it doesn't go right Shamrock is gold star. There was a bit of a hiccup in our move. It was nerve racking and not at all what we wanted to happen. With that said, Shamrock was more than underst... See more

Rated 5 out of 5 stars

The three guys you sent were absolutely fantastic. Thank you so much. My mother was moving from her home of 50 years to a retirement community. Your men could not have been more professional. And trul... See more


Company details

  1. #3 of 18 best companies in Moving and Storage Service

Written by the company

After learning his trade at another local mover, along with his wife Barbara, Bob Fallon started Shamrock with one truck and a mission: “Take care of the customer and the customer will take care of you.” We now operate almost 30 vehicles with about 45 employees across 3 locations, and move over 3,000 people a year. There are no aspects of the business that the Fallon family are not involved in: - Household and commercial moving operations. - Full service vaulted storage which now has over 2500 vaults. - Dedicated shipment long-distance moving service - we do not outsource any aspect of this service. - Interior Design Receiving and Installation services that we provide to a growing number of top designers from all over the country We have also introduced new self-storage facilities and services which will complement our full-service vaulted storage. We are recommend year after year by a large number of real estate professionals from many firms throughout the Bay Area because we always deliver our very best to them and their clients. We always try and listen to our customers’ needs to make sure we can provide every service you need during the moving process.


Contact info

4.9

Excellent

TrustScore 5 out of 5

805 reviews

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4.9

All reviews

(805)

167 reviews in the last 12 months

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Rated 5 out of 5 stars

They arrived when they said they would

They arrived when they said they would. They communicated well. They were caring and respectful. This is the 4th time I have used Shamrock and I am always pleased with their work. I will use them again and I highly recommend them.

Also Jose the estimator is really nice to work with and Kim in the office is always very helpful.

March 25, 2026
Rated 5 out of 5 stars

Team was fast

Team was fast, efficient, on time, courteous and careful! Great experience. Initial quote was also accurate to the work actually done.

March 27, 2026
Rated 5 out of 5 stars

Fantastic Move w/Shamrock

Fantastic Move w/Shamrock!

From the initial quote request to move-in day, the Shamrock team was responsive, polite and efficient. The estimated quote was spot on to what we paid & the moving team was incredibly kind. They did a fantastic job packing our belongings & moving our items with care. We hope we don't have to move anytime soon but in case we do we will be a returning customer. Highly recommend Shamrock Moving & Storage!

March 21, 2026
Rated 3 out of 5 stars

Our experience was mixed

Our experience was mixed. The crew worked very hard and (with one major exception) had a great attitude. They worked were quick and the entire move was finished within a day as planned. The major issue throughout the day was the “foreman” in charge. He had a terrible attitude throughout the day. This may have partly been because of a miscommunication between the estimator and him, but there really was no good excuse for this attitude.

The most important items arrived intact (e.g., a piano). However, several pieces of furniture were damaged and we have not had time to look into repairs.

We were also charged (we learned after the fact, which we feel was poor business practice) for some packing materials even though they picked them up a day or so later and will use them again with future clients.

February 21, 2026

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