Shavers.co.uk Reviews 

3,463
TrustScore 3 out of 5

2.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I've previously had 2 or 3 Panasonic shavers over a period of over 20 years all purchased from Shavers.co.uk. My current one is needing charging more frequently as the battery is obviously past it'... See more

Rated 4 out of 5 stars

I placed my order on Wednesday with the company promoting next day delivery when on Friday there was no delivery or delivery notification I checked on Trust Pilot to see that “Shavers” had either one... See more

Rated 1 out of 5 stars

Trying to get a refund for a cancelled order is proving impossible. Once I eventually get through on their phone line (that's if they don't just cut me off after 10 minutes of waiting) they apologise... See more

Rated 1 out of 5 stars

Good close shave from Panasonic Shaver ES-LV65 Wet & Dry. However, my shaver failed with total battery discharge from 70% capacity whilst shaving. It was replaced under 12 months warranty. The replac... See more

Company details

  1. Beauty & Well-being

Information provided by various external sources

Electric Shaver Sales and Spares. Electric Shavers from Braun, Panasonic, Remington, Hitachi, Philishave. We also offer a repair service with free estimates. Shaving Accessories, Shaver Parts, Electric Toothbrush and Oral Care/Dental, Personal Care Parts and Sales


Contact info

2.8

Average

TrustScore 3 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.8

All reviews

(3,463)

11 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delivered on time, no problem

Just to reassure you when you see the negative reviews, I ordered a replacement Braun shaver head on Wednesday afternoon, and it was delivered Monday morning - all good and on time. No problem at all.

June 12, 2023
Unprompted review
Advertisement
Rated 1 out of 5 stars

Avoid

Placed order on 5th May, said order would be delivered within 1 to 3 working days but waited a week before calling only to then find out item not in stock, called again over next 2 weeks and still out of stock so requested a refund and nope not had that either so had to now claim that back from credit card company, be very careful here.

May 5, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Quite a few bad reviews on here, but my experience was far from bad, it was excellent. I ordered a new foil head for my Braun 5030s and it was the cheapest I could find. It arrived within just a few days of ordering. Excellent service and excellent price. Very happy!

May 15, 2023
Unprompted review
Rated 1 out of 5 stars

Order never reach me

Maybe shop is ok, but the courier service they choose is below exceptations. No tracking, no way to contact courier, who didnt care, just left card saying that was final attempt. Shavers can choose better company to work with, not useless evri.

April 26, 2023
Unprompted review
Rated 1 out of 5 stars

AVOID

Oh goodness, where do I begin??? I bought a monitor from Amazon, and, when it malfunctioned a year into having it, I was able to send it for repair as it had a 2 year warrantee. It was sent to this company (I'm not sure why!) at the start of January. After 5 weeks and LOTS of chasing up, they sent a "replacement." It didn't even turn on. I couldn't re-request a returns label through Amazon, as they said their systems didn't sync. They told me to use the same label and the replacement was returned. Now we are quickly approaching May, and I still don't have a monitor. Numerous chasing up. Numerous emails.

AVOID USING THIS COMPANY AT ALL COSTS

April 20, 2023
Unprompted review
Advertisement
Rated 1 out of 5 stars

First and last time using this website!

Made an order for an item I needed quickly, was advised 1-3 days for delivery. I spoke to the online help desk after 5/6 days and they informed me that the item was out of stock (but they were happy to take my money). I asked for an immediate refund and again I was advised 1-3 days for the refund. It is now 18 days later and still no sign of the money being returned.

Not sure if this is even a legitimate website or if I have just been completely scammed.

March 31, 2023
Unprompted review
Advertisement
Rated 3 out of 5 stars

no refund on cancelled shaver item…

Ordered a foil and cutter for an old Braun shave however after 14 days nothing arrived, was told on the backorder after a further period emailed again and was told no news, so asked for the order to be canceled and refund the £18.99 told it would take up to 7 days but nothing arrived have now sent 2 further emails but this time no response. Getting a bit uneasy so will be contacting the Consumer Association, Which, as I'm a member includes free unlimited legal support.

So based on this experience to date, Buyer be aware seems to be the order of the day. if this changes I will update these comments.
Update have now received a refund it took 16 days so now all well

January 13, 2023
Unprompted review
Rated 5 out of 5 stars

Braun Smart Guide Display - Excellent order

Braun 81477968 D34, D36 Silver Smart Guide Display
Ordered a timer/clock for Oral B toothbrush.
Synced immediately so I/kids can see will brush for 2 mins!!!
Delivery very prompt.
Will use this company again if needed.

January 15, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service - repaired old electric shaver

Excellent service, great communication - repaired old electric shaver. My partner's Braun electric shaver stopped charging after he'd owned it for about 4+ years. I contacted Shavers about service & repair, as we were reluctant to buy a new one and they have been great. I posted it off to them, they quickly diagnosed the issue, gave it a full service & repair and posted it back. I gave to my partner as an extra xmas present and they were so good he didn't believe it was the same one. They had wrapped it up as if it was brand new. Very reasonable price and always pleased to know that things are repairable and you don't just have to buy new! Highly recommend! :)

December 21, 2022
Unprompted review
Advertisement
Rated 1 out of 5 stars

Ordered shaver next day never arrived I…

Ordered shaver next day never arrived I cancelled ask for money back now refusing to refund they have product with them rip of merchants scam company totally avoid bunch of crooks look at the reviews there is a pattern for these thief's avoid

December 1, 2022
Unprompted review
Rated 5 out of 5 stars

Ordered by mistake

Ordered by mistake when I realised my daughter already had the product. Philippa cancelled and refunded order as soon as I phoned. Quick, easy and efficient. I will use again.

December 9, 2022
Unprompted review
Rated 5 out of 5 stars

Good prices and quick delivery from a UK based company…

Good prices and a UK based company instead of a giant corporation like Amazon which I liked. Received my shaver on time and with good customer service. I got a reply and received my delivery as originally stated. Shout out to Philippa who was prompt and helpful in her responses.

December 1, 2022
Unprompted review
Advertisement
Rated 1 out of 5 stars

Selling items without having stocks

I ordered a Philips HD9270/91 Essential XL Air Fryer on 7 Oct 2022 and the website indicated that it would be delivered within 4 days. Although it has been 3 days of purchasing it the item was not even dispatched. I tried to contact them but no response. Tried 'Live Chat' and was told (quoting) "Unfortunately, due security reasons we were unable to release the order. It has been cancelled.
Very sorry we couldn't complete the order." Is that a joke?! They could have told the truth which is that the item was out of their stocks and they did not update their stocks on time. If there is any security reason you could cancel the order immediately of ordering it. Shame. not recommended

October 10, 2022
Unprompted review
Rated 1 out of 5 stars

After reading a review on “Which “ I…

After reading a review on “Which “ I ordered a recommended Phillips steam iron from Savers and payed on the 8th August. No steam iron received, despite phoning company, no monies payed back to my account despite assurances it would be 3 to 5 days, I feel scammed

August 5, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look