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Shedstore Reviews 

13,647
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 1,488 reviews, reviewers had a great experience with this company. Customers consistently mention that the online ordering process is straightforward, and they frequently praise the staff for being professional, knowledgeable, and extremely helpful. Additionally, consumers highlight that delivery services are prompt and reliable, noting that drivers often provide helpful updates and assist with unloading heavy items into gardens. Some reviewers were not happy with the product quality, reporting that several panels featured gaps, warped wood, or misaligned edges that required extra work. Some people also felt that assembly was quite difficult because materials were out of shape, leading to frustrating construction challenges and minor leaks.

What people talk about most

Product

People report ambiguous experiences with product, noting that while some items arrived quickly and were... See more

Delivery service

Customers consistently note positive experiences with delivery service, often highlighting prompt arrivals... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers praising the sturdy vegetable troughs and... See more

Order

Reviewers mention positive feedback about order processes, highlighting quick online transactions and helpful... See more

Staff

Users describe positive interactions with staff, frequently praising helpful delivery drivers who place items... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The only problems were we were given 3 delivery times. There was a problem with an alignment in one part of construction and the lock was less than useless. I had a professional build my shed. I was p... See more

Rated 4 out of 5 stars

Well ordered a shed online from Shedstore.co.uk. was given a date for delivery, price i thought was reasonable, on route i received updates from driv er who arrived early and assisted to unload and... See more

Rated 4 out of 5 stars

There was an issue with delivery, not Shedstores fault, original shed was damaged in transit, and had to be returned to Yardstore. This put delivery back. Myself nor Shedstore were informed about th... See more

Rated 4 out of 5 stars

Delivery was quick. Guy was plesant and helpfull. She'd was good quality besides a few minor errors in construction of the pre made panels. Some of the wood was twisted so would not sit level. The w... See more


Company details

  1. Garden Building Supplier
  2. also in
  3. Garden Center

About Shedstore

Written by the company

Shedstore is one of the UK's established online retailers of sheds, garden buildings and outdoor storage solutions. Since 1999, we have been helping customers across the UK create practical, organised and enjoyable outdoor spaces through our extensive range of garden products.

Our product selection includes wooden sheds, metal sheds, plastic sheds, summer houses, log cabins, garden offices, workshops, playhouses, greenhouses and outdoor storage solutions. We also offer fencing, decking, pergolas, gazebos, garden structures and landscaping products to help customers transform their gardens from the ground up.

With decades of experience in the garden buildings industry, Shedstore works with leading UK manufacturers and suppliers to provide quality products suitable for a wide range of budgets and requirements. Whether customers need a compact storage shed, a home office for remote working, a summer house for relaxation or a large workshop, our range is designed to offer something for every garden.

We are committed to making online shopping straightforward and convenient. Customers can benefit from detailed product information, secure ordering and support from our UK-based customer service team. Our website provides expert buying advice and resources to help customers choose the right garden building for their needs.

Shedstore continues to focus on delivering quality products, dependable service and a positive customer experience. We are proud to have served hundreds of thousands of customers and remain committed to helping people make the most of their outdoor spaces.


Contact info

4.0

Great

TrustScore 4 out of 5

14K reviews

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Replied to 99% of negative reviews

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4.0

All reviews

(13,647)

1,344 reviews in the last 12 months

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Rated 2 out of 5 stars

2days after putting the roof on the…

2days after putting the roof on the felt blow of one end,nailing on to the edge of board was not strong enough.we fitted 2x1 timber to edge of board then fitted felt to 2x1 timber .no timber supplied by you to fix correctly yours K J Cornwell.

August 6, 2026
Shedstore logo

Reply from Shedstore

Hi Kenneth,
Thank you for your feedback. We’re sorry to hear you have experienced an issue with the roofing felt.

We can’t locate any previous contact from you regarding this, so we have reached out to you directly to request some photographs and further information. This will allow us to take a closer look at what has happened and see how we can assist.

We look forward to hearing from you and resolving this for you.

Kind regards,
The Shedstore Team

Rated 3 out of 5 stars

Delivery delayed

Unfortunately delivery was delayed more than once, which was a little inconvenient, and there was a minor error on the order in terms of part numbers - other than that we are busy erecting the shed and all seems OK - and it was a good price!! So thanks ...

September 5, 2026
Rated 5 out of 5 stars

Easy ordering online.update on…

Easy ordering online.update on delivery.
Very helpful delivery man placed item in garden where i asked him to.
Great service from begining to end would highly recommended.
Bonus great prices
Well done shedstore

September 12, 2026
Rated 5 out of 5 stars

Prompt

Prompt, efficient delivery, good product easy to erect and assemble.

September 30, 2026
Rated 2 out of 5 stars

Looks good but leaks!

The ordering process was simple, and it was no problem when I realised I'd ordered the wrong thing and needed to change the order. But the greenhouse- forest wall scape-has not lived up to expectations. It was difficult and time consuming to put together - and would probably not be realistic for someone with no experience of DIY/ joinery. ( Luckily we had a lot of experience between us). And it leaks massively! Currently ordering some heavy plastic sheeting to make it functional in the short term, since extra silicone ( twice now) hasn't done the trick. It looks good, but isn't functional yet!

September 30, 2026
Unprompted review
Shedstore logo

Reply from Shedstore

Hi Liz,
Thank you for your feedback. We're sorry to learn that there are issues with your greenhouse.

Unfortunately, it does not appear that we have received any messages from you prior to your review regarding this. We will reach out to you to request images so that we can assess the issues and work with you towards a suitable solution.

Kind regards,
The Shedstore Team

Rated 4 out of 5 stars

Well ordered a shed online was given a…

Well ordered a shed online from Shedstore.co.uk. was given a date for delivery, price i thought was reasonable, on route i received updates from driv er who arrived early and assisted to unload and carry to the front garden. All seemed OK, yes i had a few issues during construction ,cheap screws and door bolt but nothing major apart from the roof that wasn't plywood which I'd rather prefer over OSB sheets which I was (disappointed) with. Some panels don't quite match others yes there are some knotty and rough timber but it's hardly worth worrying about now. The shed is up felt is sadly poor quality but I'll be sorting that out in the future. All in all it went together reasonably well and was thankfully it's done. Would I buy again ? Yes

September 9, 2026
Unprompted review
Rated 3 out of 5 stars

Be prepared for things not going to plan.

Just put up a shed from Forest Garden via Shedstore. Lots of bowed and very knotty wood. So knotty that a main interior support broke during erection. So bowed that the window wouldn't fit properly. You need a few extra skills to put these babies together.

September 28, 2026
Unprompted review
Rated 3 out of 5 stars

Purchase, price & delivery good, Quality mediocre

Purchase price and delivery all good. Actual product has required a fair amount of trimming to allow it to fit with its proximate panel, evenly on each side/top. Some areas of the wood (15%) used for its' construction are poor quality eg. inner narrow window supports full of wood knots and break easily.

July 30, 2026
Rated 5 out of 5 stars

Very impressed

Ruben was the gentleman I spoke to on the phone to place my order and I must say he was so professional helpful and very knowledgeable. Ordered the shed within minutes, went through all the next steps ie delivery etc very impressed

September 23, 2026
Rated 3 out of 5 stars

I like the look of the shed but a few…

I like the look of the shed but a few of the items did not match up and the door is very small. Inside the shed I can see daylight from seams and there are lots of wood knots that you can see light through.
The delivery service was very good, arrived on time and delivered with a smile.

September 11, 2026
Rated 2 out of 5 stars

Item is ok

Item is ok. The doors are a bit wonky and some of the fittings are cheaply made. When it rains, rain pours in through the front bar doors. They delivered quickly but driver forgot the roof felt so ordered it off of Amazon - great i thought - wrong. Item he ordered was too small. Contacted she'dstore to get it sent out. Chased them weekly for a month before it finally arrived

July 12, 2026
Shedstore logo

Reply from Shedstore

Hi Andrea,

Thank you for your feedback. We're sorry to learn that there are issues with your shed.

Unfortunately, it does not appear that we have received any messages from you prior to your review. Perhaps you had been in contact with the supplier directly. We will reach out to you to request images so that we can assess the issues and work with you towards a suitable solution.

Kind regards,
The Shedstore Team

Rated 5 out of 5 stars

Garden shed

Very easy to order and shed arrived exactly when they said it would. I was notified beforehand with a 2 hour timeslot. Great service.

September 15, 2026

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