There was an issue with delivery, not Shedstores fault, original shed was damaged in transit, and had to be returned to Yardstore. This put delivery back. Myself nor Shedstore were informed about th... See more

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About Shedstore
Written by the company
Our product selection includes wooden sheds, metal sheds, plastic sheds, summer houses, log cabins, garden offices, workshops, playhouses, greenhouses and outdoor storage solutions. We also offer fencing, decking, pergolas, gazebos, garden structures and landscaping products to help customers transform their gardens from the ground up.
With decades of experience in the garden buildings industry, Shedstore works with leading UK manufacturers and suppliers to provide quality products suitable for a wide range of budgets and requirements. Whether customers need a compact storage shed, a home office for remote working, a summer house for relaxation or a large workshop, our range is designed to offer something for every garden.
We are committed to making online shopping straightforward and convenient. Customers can benefit from detailed product information, secure ordering and support from our UK-based customer service team. Our website provides expert buying advice and resources to help customers choose the right garden building for their needs.
Shedstore continues to focus on delivering quality products, dependable service and a positive customer experience. We are proud to have served hundreds of thousands of customers and remain committed to helping people make the most of their outdoor spaces.
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Ordering easy and delivered on time
Ordering easy and delivered on time. Quality looks good although small greenhouse hadn't been built yet.
Not very professional.
Not very professional.
I ordered a shed. 5 to 10 working days.
Phoned repeatedly along the way. Very little acknowledgement and just delays.
By day 14 I had to cancel for a refund.
Be aware, these guys sell on behalf of... they dont hold stock.

Reply from Shedstore
Had a bright and engaging introduction…
Professional & Engaging.
Had a bright and engaging introduction from the team of delivery men (Garry T & Gary E). Very polite, funny, professional. Went above and beyond with general advise of the protection and care of the items both pre- and post-installation. They left a very good impression of the company.
Well your asking for feedback back…
Well your asking for feedback back since I paid its been 12 days and nothing yet

Reply from Shedstore
Great service and greenhouses
Great service and greenhouses. Small part broken when arrived called up and new part been sent out to replace
You did everything you said you would do
Flexible - at a cost
Flexible - at a cost
I ordered a 3mx4m Conservatory kit but my builder told me it was not allowed to overlap a downstairs lavatory window so I had to swap it for a (cheaper) 3mx3m kit instead. The price differential should have covered the collection and delivery costs but I got charged several hundred for the swap.
Shed left outside, without ringing the doorbell
My shed was delivered and left outside my front door super early in the morning where someone could steal it. I received an email at 4am on the day saying that the delivery slot would be between 7-9am, however obviously I didn't see it until the morning of. I woke up at 7.30am and as I switch my phone off at night I didn't receive a phone call, when I woke up I saw it outside, however no-one thought to ring the doorbell. I called back to request the driver come back to help me as it's a two man job to bring the shed through to the garden and they refused. They didn't offer any compensation either. I am very unhappy with the service, they were not helpful at all and I even emailed a few days prior to check on delivery date and time. The delivery even took longer than the promised 5-10 business days.

Reply from Shedstore
The website is really easy to use and…
The website is really easy to use and placing the order was hassle free.
Unit delivered as promised with no problems at all
The delivery guys were very helpful
The delivery guys were very helpful, and efficient. Carl and Ben were their names.
Phil S was a star
Phil S was a star. Phoned to confirm then followed instructions to the letter, first class.
Went for the better quality sheds paid…
Went for the better quality sheds paid the money only to receive probably the worst built sheds I’ve ever seen never been so disappointed with a product ,iv supplying fit sheds for a living would never buy from this company again, would not even consider looking or helping with issues only wanted me to take down and send back please don’t get caught out with these cow boys

Reply from Shedstore
Great service
Great service from the minute I ordered the shed until it was delivered…thank you guys
There was an issue with delivery
There was an issue with delivery, not Shedstores fault, original shed was damaged in transit, and had to be returned to Yardstore. This put delivery back. Myself nor Shedstore were informed about this. I contacted shedstore sales enquiries, and Abbie responded quickly and explained why there was a delay.
Abbie kept in touch, until shed had been delivered, and was most helpful, even offered a gesture of goodwill for delay.
Very happy with my item arrived on time…
Very happy with my item arrived on time delivery man was helpful loaded the shed into my garden all round great experience
Excellent service
Excellent when telephoning before purchasing. The young lady I spoke to was extremely helpful which enabled me to directly place an order.
A good product at a good price
A good product at a good price, easy to assemble and looks good too
The delivery was prompt and delivered at the time quoted, the delivery guy,Steve M was curtious and very helpful, placing the store where I wanted it....all together a very pleasant experience...
Delivery and communication issues with shedstore…
I had a few issues with my shedstore order for a Shire Barnsdale log cabin. Originally purchased in May 26 with a promised 5 week delivery, it was delayed several times – eventually arriving in August. Communication during the delays was unreliable and often at late notice. This meant I had to deal direct with the manufacturer (Shire) to expedite delivery. This was problematic as I had a landscape company already booked to carry out installation as part of a program of garden work.
When the cabin did arrive, the recommended preservative treatment part of the order was missing.
I had to query this and was told it’s out of stock. I pointed out that I should have been notified of that much earlier. At least I was then able to get a refund and secure it direct from Timmersol some 33% cheaper !
Whilst I’m satisfied with the assembled cabin now I do have some concerns over build quality, so we’ll see how that pans out with the weather over time.

Reply from Shedstore
Great quality
Great quality, prompt delivery, clear assembly instructions and good value.
I requested a 6x4 shed with shiplap…
I requested a 6x4 shed with shiplap construction with a 25year no rot guarantee. You ticked all, Thank you
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