SheerGirl Reviews 92

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Zero stars! My wife order a dress month ago still no communication! We tried to contact them by emails, fones and still nothing! This is my order MB5624! 21.03 2025 y I made my order and still I do... See more

Rated 5 out of 5 stars

Great customer service, it arrived as promised within 25-35 days, mine took 30. The quality of material was great, only a few tiny stitchings to fix but my seamstress was the only one who could notice... See more

Rated 5 out of 5 stars

I was very nervous about ordering my wedding dress online, but im so glad i did! Because the dress was custom made for me and fit perfectly, it was good quality and well sewn together, and I didn’t ha... See more

Rated 5 out of 5 stars

Going off of one picture review and the details were exceptional. So I order this beautiful dress with the pink undertone. Everyone and myself were in SHOCK for how amazing this dress looked for under... See more

Company details

  1. Dressmaker
  2. Dress Store

Information provided by various external sources

High quality customize prom dress in Diydressstudio


Contact info

4.0

Great

TrustScore 4 out of 5

92 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I took a risk and ordered my wedding…

I took a risk and ordered my wedding dress and I love it! The customer service was great and responsive. Dress took like 2 weeks to get here. It arrived vacuumed sealed. It is super good quality!

March 11, 2023
Unprompted review
SheerGirl logo

Reply from SheerGirl

Hi Lauren,

Thank you for leaving this great review.

I am glad the service met with your expectations.

Thanks for shopping with SheerGirl.

Kind regards,
Jane
SheerGirl Team

Advertisement
Rated 5 out of 5 stars

The dress looks amazing

The dress looks amazing
It was delivered before expected
And it fit my daughter amazingly perfect
Make sure you go by the size chart and not the actual size !!!!!!

March 13, 2023
Unprompted review
SheerGirl logo

Reply from SheerGirl

Hi Charlotte,thank you for your review! We wish you the best of luck
Kind regards,
Jane
SheerGirl Team

Rated 5 out of 5 stars

VERY HAPPY

Ordered wedding dress from sheergirl and the communication was excellent. Dress was made perfectly from measurements and the quality of the materials was fantastic!!! highly recommend and would order through them again.

January 8, 2023
Unprompted review
Rated 5 out of 5 stars

I ordered my wedding dress from Sheergirl - Fantastic Service & Beautiful Dress

I ordered my wedding dress from Sheergirl. It's absolutely beautiful and I couldn't be happier with it. The customer service from the beginning was friendly and so efficient. The dress is perfect and measurements spot on - the lace and quality is amazing. Thank you Sheergirl for a beautiful wedding dress, for your fantastic customer service and quick turnaround time - I received my dress a couple of weeks earlier than when I was meant too. I will be purchasing again from Sheergirl - can't recommend them highly enough!!

October 17, 2022
Unprompted review
Rated 5 out of 5 stars

Extremely happy with my wedding dress…

Extremely happy with my wedding dress from Sheer Girl! The dress is beautifully made and the quality of the fabric was incredible! Customer Service went above and beyond to communicate with me to ensure proper fit and very timely delivery! I highly recommend Sheer Girl!

September 13, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

I brought my beautiful wedding dresses…

I brought my beautiful wedding dresses I’m so happy with how it fits and looks so amazing. They where very helpful when I reached out and ask what size would you recommend for me. As so did take long to get to me when they ship the dress. The dress was well packed.

July 27, 2022
Unprompted review
Rated 4 out of 5 stars

Dream dress

When I saw this dress on Pinterest, I loved it so much! I was nervous about ordering my wedding dress online though. Here is a little about my experience… I could not get a picture of the back of the dress (it is just a straight across back and the height is about where my armpit is) but I did find out that this is a dress with a detachable skirt. I did custom order sizing and it was a little off in length when I received the dress, it was short. I did not really plan on taking the tulle skirt off so it wasn’t a big deal. I also had to get the dress straps altered bc they were too long. In the end, this was the dress for me and I do not regret my purchase, I love it!

July 14, 2022
Unprompted review
Rated 5 out of 5 stars

Elegant Dress

I ordered this dress for my Daughters Confirmation. I put in her measurements and it fit her perfectly. The fabric is great quality. David was very helpful with all of my queries. She got so many compliaments on her big day. I would definately reccommend to others.

June 20, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Amazing quality

Amazing quality. Just like in pictures! Custom ordered and fits perfectly! Fast shipping and on time for the big day! Super pleased all around.

May 20, 2022
Unprompted review
Rated 5 out of 5 stars

Gorgeous

Gorgeous!

My dress was absolutely perfect, customer service was incredible and the fit was amazing. I absolutely recommend.

March 29, 2022
Unprompted review
Advertisement
Rated 1 out of 5 stars

DO NOT BELIEVE REVEIWS WITH 4+ STARS

DO NOT BELIEVE REVEIWS WITH 4+ STARS, THEY WRITE THEM
I ordered my dress, dress came in falling apart, not looking anything like the site photos, when i emailed "david" whoever plays that role i was completely disregarded and he started calling me "his dear" i took the dress to an alterations place and to fix the stitching, the colors the cheapness of it all I would be paying for a whole new dress from an actual boutique. SAVE YOUR MONEY AND GO ANYWHERE ELSE!!!!!!!!!

March 19, 2022
Unprompted review
Rated 5 out of 5 stars

Do not hesitate!

Do not hesitate, just order the dress! I have ordered 2 wedding dresses and 3 flower girls dresses from Sheer Girl and they are amazing. The dresses are beautifully made, look exactly like the pictures on the website and come so so quick! The team are just so amazing and lovely to deal with. 1,000,000/10 will always recommend!

February 21, 2022
Unprompted review
Advertisement
Rated 1 out of 5 stars

Customer service is dreadful -

Customer service is dreadful. Ordered dress and unfortunately way too small. Emails back and forth with one of their reps. The last email stated - I quote" my manager is too busy to get back to you. We can offer a discount and that will be all - if you buy another dress". That wouldn't do us any good?? I wouldn't recommend this company to anyone.

December 17, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Fantastic company, great communication and I received a wonderful dress. I was nervous about ordering online but the product I received is better than what I hoped for.

December 16, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look