Shepley Heating and Plumbing Reviews 

445
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and efficient service provided during routine boiler repairs and annual maintenance appointments. People truly appreciate how punctual, thorough, and tidy the team is when completing technical work inside their homes. However, some people mentioned that the staff is consistently polite, incredibly helpful, and always extremely knowledgeable when answering questions. Consumers also noted that scheduling future visits, receiving helpful automated reminders, and communicating with the office is always a seamless experience. Reviewers noted that dealing with urgent heating breakdowns is handled quickly and reliably, providing great peace of mind during colder months.

What people talk about most

Service

Users describe positive interactions with service, highlighting punctual and efficient engineers. Consumers... See more

Staff

Reviewers highlight positive aspects of staff, consistently describing team members as thorough,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Shepley Heating & Plumbing are our go to default company. We’ve arranged appointments with them over several years and found them to be nothing short of professional in every aspect of business. We... See more

Rated 5 out of 5 stars

Amazing service as always. I called at lunchtime and the job was finished the same day. They went above and beyond in the investigation to get rid of the pipe entirely rather than capping it under t... See more

Rated 5 out of 5 stars

Great service from Shepley Heating and Plumbing. New boiler and sealed system installed. Great improvement. Very thorough and nice people to deal with. Definitely recommend.

Rated 5 out of 5 stars

I can highly recommend them for boiler repairs and new installations. They recently went through a diagnostics program to solve issues with our regular boiler that was over 25 years old. After severa... See more


Company details

  1. Boiler and Heating Service

Written by the company

Shepley Heating and Plumbing, based in Banbury, are a family run heating and plumbing company, who have been trading since 2005. We operate in Banbury and the surrounding villages. Our friendly team of fully qualified heating engineers specialise in Worcester Bosch boilers and can offer extended guarantees of upto 10 years. We are trained by Worcester Bosch, so our knowledge and expertise is always up to date. Our plumbers are NVQ Level 3 qualified in Plumbing and we are Unvented Cylinder qualified.


Contact info

4.9

Excellent

TrustScore 5 out of 5

445 reviews

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4.9

All reviews

(445)

77 reviews in the last 12 months

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Rated 5 out of 5 stars

Always receive great service.

Always receive great service.
From talking to their office to help sort my problem to the friendly team member that arrives and fixes our problem they continue to be a service provider second to none

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Had a small problem with the boiler

Had a small problem with the boiler. They booked us in quickly, Rob attended on time and fixed it.
Great service and very efficient. Nice people to deal with, Great to know they've got your back when the temperature is -2 outside!

January 13, 2026
Unprompted review
Rated 5 out of 5 stars

Robert is very customer focused

Robert is very customer focused, from booking to doing the service on my boiler & gas fire nothing was too much trouble, very professional pleasent, & reliable & knowledgeable, I highly recommend this company. Thank you shepley. Keep on doing what you do. Looking after your customers.

January 13, 2026
Unprompted review
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Rated 5 out of 5 stars

Great plumber, very personable and reassuring

Robert was great with our boiler service. He was very pleasant and personable to deal with and was really clear with everything. We felt reassured with the work carried out and will definitely be going with Shepley again in the future!

January 8, 2026
Unprompted review
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Rated 4 out of 5 stars

Boiler service - very straight foward

The on line booking systems was very easy to use as was the on-line payment system. Good communications before the service. The engineer was very personal and quickly got on with the service. It was encouraging that he checked the boiler and the 2 hot water cylinders as part of the service. Report detailing what was cover in the service was sent by email the next day along with the invoice. Overall we were happy with the service and will use them again.

November 24, 2025
Unprompted review
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Rated 5 out of 5 stars

Having Shepley Heating and Plumbing to…

Having Shepley Heating and Plumbing to both service our Boiler annually and respond to all our other plumbing requirements we may need over time is very good. We have used this company for over 20 years and they always try to work with you to meet your needs in a timely manor.

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

Shepley Heating & Plumbing are our go…

Shepley Heating & Plumbing are our go to default company. We’ve arranged appointments with them over several years and found them to be nothing short of professional in every aspect of business.
We can highly recommend them.
Thank you all at Shepley.
David & Sharon.

November 10, 2025
Unprompted review

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