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While initially sceptical, I must say that the quality of the various products I ordered is absolutely outstanding. So was the service when one item was out of stock. Fast delivery with DHL without any issues. I placed another, significantly larger order and am excited to receive the goods.
Excellent quality and customer service! I had an issue with my original order and Harper jumped in and resolved the issue quickly! Highly recommend buying from them!
Very fast and reliable service. They respond quickly, the PayPal payment process is smooth, and you receive all order information immediately.
What really stood out: even though I ordered the wrong item myself, they offered a free replacement without any hassle. On top of that, the communication was extremely friendly and customer-focused.
Highly recommended — this is how customer service should be.
Sherry makes the most beautiful and top quality lighters that I have ever purchased. Sherry is a great company with excellent customer service and amazing products... I now have 5 of these magnificent lighters and I could not be happier :)
10/10, nothing bad to say. arrived after 10 days. feel heavy, i would recommend :)
I accidentally ordered a single flame lighter but their team offered to upgrade me to a dual flame lighter free of charge after I asked them if I could swap my current (unshipped) order for a dual flame item.
I made a purchase from Sherry007 and the experience has been great. the item arrived exactly when I was told it would, was exactly as described, and works great. I did have an issue with my purchase after about a week. Turns out the issue was me not knowing how to properly maintain it. I sent an email to support and they quickly responded and assisted me with the problem. They even sent me a video with instructions. Great support, great product. I would definitely recommend purchasing from them.
The experience dealing with this company is great! They are very professional and the quality of the lighters are awesome. I will be buying more in the future.
Ordered two amazing products. The customer service is an absolute 5 star rating, they are very helpful and very honest. I had an issue were I made a mistake on my behalf and I messaged them explaining the situation and in no time they got back to me and had it resolved very quick. Totally recommend this company and the service they provide.
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