We visited sherwoods Sunderland on Monday, Trevor Willey was so helpful. There was no pressure put on us which worked for us. We chose a car & picked it up today, Trevor was great he is a credit... See more
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Sales Manager was excellent, comprehensive and professional. Allayed any anxieties I had. Explanation in more detail of controls would have helped as watching You Tube is fine, but figuring out wi... See more
To the manager. I'd just like to thank Waye Chapman. Absolutely fantastic customer service.. Nothing too much trouble.. Everything sorted with soo much ease....wonderful service.. He was soooo helpful... See more
My experience at Sherwoods Peugeot Durham was great from start to finish. Alan was helpful and attentive, but never made me feel pressured. He listened to my budget and what I was looking for, and mad... See more
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Great experience from start to finish
My experience at Sherwoods Peugeot Durham was great from start to finish. Alan was helpful and attentive, but never made me feel pressured. He listened to my budget and what I was looking for, and made sure to help me get those things. I genuinely feel appreciated as a customer and would happily buy me next car from this dealership again.
Positive experience from start to…
Positive experience from start to finish. Professionalism of the staff. Excellent customer service
"Sherwoods Sunderland Citroen Fiat and…
"Sherwoods Sunderland Citroen Fiat and Abarth were helpful because the salesman was very professional and friendly and explained all my options thoroughly without pushing me to buy any extras
Absolutely shocking after-sales
Absolutely shocking after-sales. Staff members have treated my partner with nothing but disrespect from the moment we bought the car. The worst garage we've ever dealt with and we would never buy a car from them again. Avoid like the plague.
Please note that I have previously sent…
Please note that I have previously sent in this information.
Unfortunately Yahoo had a new versionof their app, which I activated.
this wiped out all of my previous emails.
I can however respond to your request for feedback, in the following way.
The service provided by your sales person was exceptional (Tayler Matthews), and process the availabilty of the car we wished to purchase; that he reported that had recently thought to have being purchsed by another person.
Upon following this up we were informed that the car was still available.
We immediately purchaced the car must therefore congatulate Sherwoods on the customer service provision.
very helpfull and easy to talk to.would…
very helpfull and easy to talk to.would recommend a visit if looking for a car.
Amazing customer service
The sales man Steve helped me threw the process of my purchase, keeping me in the loop of what was going on. He also went above and beyond to help me. I would definitely recommend this garage to others
Friendly
Friendly, professional, no pressure and everything explained well.
Very detailed and I'd definitely…
Very detailed and I'd definitely recommend Sherwoods Peugeot Durham because Allan was very helpful and friendly all throughout the process of the purchase
New car
I bought a C3 and it was made so easy by Alan Power the salesman. So helpful and professional.
Helpful & thoughtful staff
Helpful & thoughtful staff, answered all my questions
Great Customer Service
Great Customer Service from the After Sales Team and Service Dept (Andy/Dennis). Got to the bottom of the issues with my used Ford C Max car and fixed everything. V pleased.
Very happy with my experience
Very happy with my experience, very helpful with getting the car i wanted, highly recommend.
Outstanding sales and support team.🫠
no pressure to purchase friendly team…
no pressure to purchase friendly team very knowledgeable
They are very professional great to…
They are very professional great to deal with
Can't praise them enough
Garages don't have a good reputation. Sherwoods makes you question why - great to deal with, honest, up front and always seeking to do the right thing even when they knew I was a customer from out of town so unlikely to use them again. Can't praise them enough
Friends from this place
Friends from this place, when buying a car, be careful, before paying, check the car's miles and services to see if they have been done. With my car, they lied to me about the real miles of the car and told me before giving me the car that the service had been done. If you look at the pictures, you will understand that the car's service was done at 29,232 miles and not 36,000 miles. And the documents say that I bought the car at 29,232 miles, but on the dashboard of my car it says 35,284 miles
I chose this car because it has low miles on the clock and that it has been serviced. And now they lied to me about the miles on the car and I need to get it serviced soon and that will cost me more money.
GREAT CAR COMPANY
2nd time I have bought a car from here. Great communication throughout sale. Definitely return. Thanks to paul for helping me choose the right car for me. He was very helpful.
Not a good experience at all !
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