SHE SAID YES Reviews 937

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 477 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting that items are even more beautiful than expected, with rich, vibrant colors and excellent design. Many appreciate the extensive customization options, allowing them to create unique pieces that perfectly fit their preferences and specifications. The website is frequently highlighted as easy to use and navigate, making the shopping experience enjoyable and straightforward. People also find the pricing to be fair and reasonable, especially given the high quality and customization available. However, some customers were dissatisfied with the quality of the products, reporting issues such as stones falling out, tarnishing, or concerns about the accuracy of the metal description. A few reviewers also felt that the items received did not match the images on the website and that the jewelry felt inexpensive despite the price. There were also mentions of high resizing costs and concerns about the company's origin.

What people talk about most

Product

Reviewers mention positive feedback about product, particularly appreciating the extensive customization... See more

User experience

Users describe positive interactions with the user experience, highlighting the website's ease of navigation... See more

Website

People report positive experiences with the website, highlighting its ease of navigation and user-friendly... See more

Quality

Consumers find quality to be positive, with many praising the beautiful and customizable jewelry, perfect... See more

Price

Customers consistently note positive experiences with price, finding products affordable and appreciating... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First of all the customer service is excellent! They are kind, understanding, professional, and friendly. The ring is ordered is just as pictured and even more beautiful than I expected. The process o... See more

Company replied

Rated 5 out of 5 stars

I had great experience with She Said Yes. All jewelry custom made arrived as ordered. I ordered several items and each one looks beautiful, great work, nice colours and I’m very happy. After I mad... See more

Company replied

Rated 5 out of 5 stars

So much fun to shop around and look for a ring for your special day and this site has made it exciting and easy to use. Of course I had to pick like five different things but process of elimination. O... See more

Company replied

Rated 5 out of 5 stars

I found the perfect ring and was able to customize it to my preferences with the color of gold and stones because we are not diamond people. It was quick and easy and the site has regular discounts.... See more

Company replied


Company details

  1. Jewelry Store

Written by the company

She Said Yes is a jewelry brand built on a double promise: love for each other and care for the planet. We specialize in engagement rings crafted with lab‑grown diamonds and 100% recycled gold. Every piece is conflict‑free, fully traceable, and ethically made. We believe a true commitment should not only shine on your finger but also help protect the world we share. From design to delivery, we walk with you through every meaningful moment. Because your “yes” deserves a symbol that is as responsible as it is beautiful.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

937 reviews

5-star
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1-star

Replied to 95% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great Experience!

The web interface and visual changes when swl crying ring options made ordering a very positive experience! We are so excited for our wedding rings!

May 22, 2026
Unprompted review
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Reply from SHE SAID YES

We appreciate your kind words! Making the journey to finding your perfect wedding rings seamless and visually engaging is exactly what we strive for. Congratulations on your upcoming wedding, and thank you for choosing us!

Rated 5 out of 5 stars

Lots of different choices

Lots of different choices. Affordable.

May 22, 2026
Unprompted review
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Reply from SHE SAID YES

We appreciate your kind words! Offering diverse choices and great value is at the heart of what we do. Thank you for choosing us—we hope you enjoy your purchase!

Rated 5 out of 5 stars

Customizable with Ease

I found the perfect ring and was able to customize it to my preferences with the color of gold and stones because we are not diamond people. It was quick and easy and the site has regular discounts.

May 20, 2026
Unprompted review
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Reply from SHE SAID YES

We appreciate the fantastic feedback! Making it quick and easy to customize exactly what you want—at a great price—is exactly what we strive for. Thank you for choosing us to create your perfect non-diamond ring!

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Rated 5 out of 5 stars

Easy to purchase

Easy, prices great.

May 20, 2026
Unprompted review
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Reply from SHE SAID YES

Glad to hear that! We believe shopping should be easy on both your time and your wallet. Thanks for being a valued customer!

Rated 5 out of 5 stars

Easy to use and very fair pricing!

May 19, 2026
Unprompted review
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Reply from SHE SAID YES

Thank you for the fantastic feedback! We believe that a seamless shopping experience should go hand in hand with honest, transparent pricing. We are thrilled to hear that you found our website easy to use and our prices fair. Your trust means everything to us!

Rated 4 out of 5 stars

Beautiful products

May 17, 2026
Unprompted review
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Reply from SHE SAID YES

Thank you so much! We pour our hearts into creating pieces that inspire, and we are absolutely thrilled to hear that you find them beautiful. It truly means the world to us.

Rated 4 out of 5 stars

Made my entire day better with just a…

Made my entire day better with just a click of a button

May 15, 2026
Unprompted review
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Reply from SHE SAID YES

Thank you so much for the wonderful feedback! It is our greatest honor to know that a simple click brought you happiness. Creating seamless and delightful moments for our customers is exactly why we do what we do.

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Rated 5 out of 5 stars

I’ve gotten multiple rings from here…

I’ve gotten multiple rings from here and I love them all

May 15, 2026
Unprompted review
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Reply from SHE SAID YES

We are absolutely thrilled to hear this! Having customers like you who return time and again is the greatest compliment we could receive. Thank you for recognizing our quality and design—we promise to keep delivering pieces you'll cherish.

Rated 5 out of 5 stars

Easy and quick design customization.

Easy and quick design customization.

May 15, 2026
Unprompted review
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Reply from SHE SAID YES

Thank you for the fantastic feedback! We believe that creating something unique should be an effortless and enjoyable experience. Our team works hard to make our customization tools intuitive, so you can bring your vision to life in no time. We can't wait for you to see the final result!

Rated 5 out of 5 stars

Gorgeous ring

Ordered my wedding from here and it was beautiful! I’m so in love 😍

May 12, 2026
Unprompted review
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Reply from SHE SAID YES

Congratulations on your wedding! We are absolutely overjoyed to hear that you love your ring and that it was a beautiful part of your special day. It is the greatest honor for us to be a part of such a meaningful milestone in your life. Wishing you a lifetime of love and happiness!

Rated 5 out of 5 stars

Lovely quality

Lovely quality, beautiful collection

May 13, 2025
Unprompted review
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Reply from SHE SAID YES

Thank you so much for your kind words! We are absolutely delighted to hear that you appreciate the quality and beauty of our collection. Every piece is crafted with great care and passion, and it means the world to us to know that resonates with you.

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Rated 4 out of 5 stars

Made shopping easy and like customized.

May 12, 2026
Unprompted review
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Reply from SHE SAID YES

Thank you for the wonderful feedback! We believe that a truly great shopping experience should feel personal and tailored just for you. We are thrilled to hear that our platform made it easy to find exactly what you needed. Your satisfaction is our greatest inspiration!

Rated 5 out of 5 stars

The rings are beautiful

They had exactly what I wanted for a wedding band and its the perfect color for my birthstones

May 12, 2026
Unprompted review
SHE SAID YES logo

Reply from SHE SAID YES

Thank you so much for sharing this beautiful moment with us! We are absolutely thrilled to hear that you found the perfect wedding band and that the color matches your birthstones flawlessly. It is a true honor for us to be a part of such a special and meaningful occasion in your life. Wishing you a lifetime of love and happiness!

Rated 5 out of 5 stars

Just checked out

Just checked out. The shopping was easy enough. So far so good. Haven’t yet received the order. We’ll see when it gets here.

May 10, 2026
Unprompted review
SHE SAID YES logo

Reply from SHE SAID YES

Thank you for your kind feedback and smooth checkout experience!
We appreciate your trust in us. We haven’t located your order record yet, so if you have any requests about delivery timeline or need any updates, feel free to message us anytime.
We truly hope you will love your item once it arrives, and we look forward to your next review after receiving your order!

Rated 5 out of 5 stars

Good

It was good process

May 10, 2026
Unprompted review
SHE SAID YES logo

Reply from SHE SAID YES

Thank you so much for your feedback!
We’re really glad you had a smooth and pleasant shopping process.
We truly appreciate your support, and hope you love your jewelry. Hope to serve you further in the near future.

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Rated 5 out of 5 stars

I say yes to shesaidyes ;)

good prices, beautiful rings, lots of options, discount coupons available from your site

May 10, 2026
Unprompted review
SHE SAID YES logo

Reply from SHE SAID YES

Thank you so much for your lovely review!
We’re thrilled you love our beautiful rings, wide selection, great prices, and the discount coupons on our site. It means so much to us that you’re satisfied with everything we offer.
We truly appreciate your kind support, and we hope you enjoy your gorgeous ring for a long time to come. Welcome back anytime!

Rated 5 out of 5 stars

It was fast

It was fast and easy

May 9, 2026
Unprompted review
SHE SAID YES logo

Reply from SHE SAID YES

We truly appreciate you taking the time to share your experience. Delivering a fast and user-friendly platform is at the core of what we do. We are thrilled to hear that it made your visit smooth and easy. Thank you for choosing us!

Rated 5 out of 5 stars

Easy to navigate website

Easy to navigate website. Seamless checkout. Can't wait to receive my items!

May 9, 2026
Unprompted review
SHE SAID YES logo

Reply from SHE SAID YES

Thank you so much for the fantastic review! We're thrilled to hear that you enjoyed the seamless shopping experience. Our team is already working hard to get your order packed and on its way to you. We truly hope you love your new items just as much as we loved creating them for you!

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