Shinjiru Offshore Hosting Reviews 

255
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

I have Being using them for 5 years without any issue . but now it's become total disaster for our project total loss and SEO ranking effect . Sever has been down more then 2 days no eta .they are jus... See more

Company replied

Rated 5 out of 5 stars

Best web hosting provider I have ever had hands down. As an admin it’s really nice to have Support staff that I can actually talk to about things. Having somebody that is always available to... See more

Rated 1 out of 5 stars

Please avoid at all costs, your website is going downhill once you start using their services, they host a lot of malicious sites, and this hurts your site, since you're sharing the same IP, and thi... See more

Rated 5 out of 5 stars

Have been Using The service since last 2 years now and never been more satisfied with an host ( specially an Off Shore Host ) . Skype Support Adds a Cheery on the Cake , which you do not see in ot... See more

Company details

  1. Web Hosting Company

Information provided by various external sources

Shinjiru makes it our mission to protect privacy, a fundamental human right. We have been providing offshore web hosting and anonymous web hosting services since year 2000. We are one of the most experienced offshore web hosting companies in the world with 8 offshore locations, own Anti-DDoS Attack network, thousands of dedicated servers, IP addresses, ICANN appointed .com domain registrar and in-house technical support working 24/7 to monitor all your web services. We provision, protect and secure your offshore web hosting needs. We have offshore VPS hosting, private email hosting, bitcoin hosting and all the tools you need to secure your identity. Sign up your web services with Shinjiru today!


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3.2

Average

TrustScore 3 out of 5

255 reviews

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3.2

All reviews

(255)

36 reviews in the last 12 months

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Rated 1 out of 5 stars

Domain gets flagged by spamhaus!

Domain gets flagged by spamhaus!

They removed my website from their DNS Server because they say it was listed on spamhaus. Very strange! So I moved the website to cloudflare, investigated and could not find any reason for this. I contacted spamhaus and removed the domain from Blocklist because it was flagged without any valid reason.

After this I moved the website back to shinjiru and it was again flagged within 48 hours. CLEAR SIGHT THIS IS A PROBLEM FROM shinjiru Do not host here, your website will be flagged immediately! They will shamelessly disconnect your website and deny that this is their fault!

April 8, 2024
Unprompted review
Shinjiru Offshore Hosting logo

Reply from Shinjiru Offshore Hosting

Hi there,

We appreciate your feedback and thank you for bringing them to our attention.

To clarify, we want to emphasize that we did not directly attribute the issue to your domain name. When it was initially flagged, we promptly notified you in accordance with our standard procedure to prevent DNS removal and IP range blacklisting.

Typically, a domain listed as a ZRD entry is cleared within 24 hours with Spamhaus approval, as explained in more detail on Spamhaus's website: [Spamhaus Explanation](https://check.spamhaus.org/faqs/?id=ZRD_what_is_it).

In simpler terms, the inclusion is often due to recently registered domains. Legitimate entities usually wait before using new domains, while malicious actors employ them immediately for harmful emails.

It's crucial to note that Spamhaus, being an external entity managing the blacklist, is beyond our control, and we cannot influence their inclusion decisions.

To address this, we recommend using the Cloudflare fix to bypass the blacklist and initiating a formal removal request.

The situation was compounded by the fact that your domain is on a shared server, where conflicts may arise due to shared space and the presence of other users. Being on a shared hosting environment, that specific platform attracts a diverse user community due to our non-compliance with DMCA. This diversity could raise suspicion within the IP range.

Spamhaus considers various factors for blacklisting, including domains with heightened alerts. Importantly, we did not specifically pinpoint your domain.

In summary, if you desire a more secure and isolated server environment, we recommend canceling your shared hosting invoice. You can then claim the paid amount as a credit refund to your Shinjiru account and transition to a Virtual Private Server (VPS). VPS users, especially those involved in SMTP activities, are closely monitored, ensuring compliance with our terms by providing the necessary information. This is the suggested course of action in your specific situation.

Shinjiru Offshore Hosting

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Rated 5 out of 5 stars

Excellent support system and peace of mind

Due to the nature of the sites we operate, we experience many problems throughout the year, but shinjiru's support team is better than any hosting company we have ever worked with. We can recommend this VPS provider to users with limited knowledge of hosting.

March 12, 2024
Unprompted review
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Rated 5 out of 5 stars

very nice host

very nice host, when you have a issue with your website, they will fix the issue ! they are so pro, thank you very much guys

January 12, 2024
Unprompted review
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Rated 1 out of 5 stars

Host with Shiniru and you will be blacklisted.

Purchased a strong bolt ssl and hosting package from shinjiru. Pointed my domain to them and almost immediately it was blacklisted on spamhaus blacklist. Shinjiru firstly tried to blame my domain, but seeing as it was purchased about 2 hours before, it was unlikely that was the issue.

Shinjiru then asked me to point my domain through cloudflare which caused the site to crash.

Upon some investigation it seems any site which is hosted with Shinjiru will be blacklisted due to Shinjiru's reputation.

Shinjiru will try and blame other domains hosting on their shared servers as the reason and will try and upsell you to a VPS. These too will be blacklisted.

The reason that spamhaus blacklist anyone who hosts with Shiniru is because of their reputation. Don't fall for Shinjiru trying to tell you otherwise.

Also be extremely cautious when paying using crypto. You will NOT get a refund other than in account credit, which is technically useless as you wont be able to use it on any other service which wont get blacklisted.

Avoid Shinjiru at all costs.

January 4, 2024
Unprompted review
Shinjiru Offshore Hosting logo

Reply from Shinjiru Offshore Hosting

Hello there,

We appreciate your concerns and thank you for bringing them to our attention.

To clarify, we want to emphasize that we did not directly attribute the issue to your domain name. When it was initially flagged, we promptly notified you in accordance with our standard procedure to prevent DNS removal and IP range blacklisting.

Typically, a domain listed as a ZRD entry is cleared within 24 hours with Spamhaus approval, as explained in more detail on Spamhaus's website: [Spamhaus Explanation](https://check.spamhaus.org/faqs/?id=ZRD_what_is_it).

In simpler terms, the inclusion is often due to recently registered domains. Legitimate entities usually wait before using new domains, while malicious actors employ them immediately for harmful emails.

It's crucial to note that Spamhaus, being an external entity managing the blacklist, is beyond our control, and we cannot influence their inclusion decisions.

To address this, we recommend using the Cloudflare fix to bypass the blacklist and initiating a formal removal request.

The situation was compounded by the fact that your domain is on a shared server, where conflicts may arise due to shared space and the presence of other users. We highlighted the shared hosting environment, explaining that our platform attracts a diverse user community due to our non-compliance with DMCA. This diversity could raise suspicion within the IP range.

We clarified that Spamhaus considers various factors for blacklisting, including domains with heightened alerts. Importantly, we did not specifically pinpoint your domain but presented a list of potential scenarios.

In summary, if you desire a more secure and isolated server environment, we recommend canceling your shared hosting invoice. You can then claim the paid amount as a credit refund to your Shinjiru account and transition to a Virtual Private Server (VPS). VPS users, especially those involved in SMTP activities, are closely monitored, ensuring compliance with our terms by providing the necessary information. This is the suggested course of action in your specific situation.

In regards to the refund terms, they can be found on the website and is accessible to all [https://www.shinjiru.com/terms-conditions/]


Shinjiru Offshore Hosting

Rated 1 out of 5 stars

scam site with bad service and terrible support

I got a cheap host with many issues different than the plan that bought, just another when I asked for a refund they did not respond, I lost my time and money that is what I got from this site

December 4, 2023
Unprompted review
Shinjiru Offshore Hosting logo

Reply from Shinjiru Offshore Hosting

Hello,

Thank you for bringing this issue to us,

We have attempted to verify in our system, but unfortunately, we couldn't locate any connected services related to your claims.

Despite our efforts to reach you directly, we have not received any response from your end.

To help us find a solution, please provide additional details so that we can assist you further.


Shinjiru Offshore Hosting

Rated 1 out of 5 stars

SPAMHAUS AGAIN???

2nd time in 1 week my domainname gets flagged at spamhaus while it's not even up and running. the problem is when you buy an IP Host the IP is shared among 50 websites. If one of them is sendhing phishing email, all 50 websites get banned. After Shinjiru will ask you too pay 100 dollars to change the IP. Total scam has cost me over 500 dollars the past 3 weeks and they don't do nothing to help you out. Time to look for different options after years of trust, it's gone.

October 30, 2023
Unprompted review
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Rated 5 out of 5 stars

Best hosting platform resolving troubleshooting errors

Indeed I can gladly say my experience with your live chat assistant and efforts in troubleshooting errors can be rated 10/10. I have had issues with different hosting platforms but when I started using this hosting site and had errors appearing on my website each time I contact the support team within a period of 24hrs my troubleshooting is resolved. Indeed I can say thank you so much for the efforts you put in seeing the demands of your customers are your top priority and are met.

August 22, 2023
Unprompted review
Rated 1 out of 5 stars

As a profoundly concerned parent .....

As a profoundly concerned parent, I recently had an alarming experience that compelled me to share my thoughts here. It came to my attention that my son had acquired a package containing illegal steroids from two websites reportedly hosted by shinjiru.com.my. Upon investigating further, I discovered that DNS queries for these websites indeed pointed to Shinjiru as the hosting provider for these concerning, illegal pharmaceutical sites.

Out of concern for the safety and well-being of young individuals, I took the initiative to contact Shinjiru through the provided email address, abuse(@)shinjiru.com. However, it's disheartening to report that my attempts have fallen on deaf ears, as I haven't received any response or acknowledgment regarding the sites' illicit activities. This lack of engagement raises significant questions about Shinjiru's stance on such illegal operations.

Being under the impression that Malaysia upholds robust anti-drug laws, I am left perplexed by the apparent lack of action in this situation. I believe all of us must come together to ensure the safety of our teenagers and other individuals. The websites in question, gainzlab.com and cogentpharmaceutical.com, offer products that could pose severe and even life-threatening health risks.

I intend to share this review to encourage a dialogue about the accessibility of harmful substances to our youth and anyone else who might inadvertently come across these sites. I implore you, the readers of this review, to consider whether or not such areas should be allowed to operate freely. The health and safety of our community, particularly our young people, should be a top priority for all of us.

P.S.

August 19, 2023
Unprompted review
Rated 5 out of 5 stars

Great services, fantastic customer care

I can say I am very very happy with the service that was rendered to me. I was walked through each process step by step, by a great customer care person. He was fantastic and solved all of my issues in record time. I must say I'm very very impressed. Great job guys

July 17, 2023
Unprompted review
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Rated 5 out of 5 stars

Updated my review

Updated my review as the problem was solved.

In the future I recommend tech support to solve tech matters asap.

June 21, 2023
Unprompted review

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