Shippn Reviews 

1,637
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 441 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff and prompt delivery services, noting that global orders are handled smoothly with exceptional care and professionalism. Consumers highlight that products arrive securely packaged, ensuring that everything remains in pristine condition throughout the entire international shipping process. Some reviewers were not happy with unusually high delivery costs, unexpected service charges, and expensive international shipping fees associated with their orders. A few people also experienced frustrating communication delays, unresponsive support agents, or unfortunate issues with fragile items arriving completely damaged.

What people talk about most

Service

Users describe positive interactions with service, highlighting fast and professional assistance from helpful... See more

Delivery service

Consumers find delivery service to be positive, highlighting rapid and traceable shipping that brings parcels... See more

Product

People report positive experiences with product, noting that items arrive safely and fast. Consumers... See more

Order

Clients share satisfaction on order experiences, noting that the process to execute purchases online is very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I used the Shippn ‘Buy for me’ program to get a desired item from a foreign country. The process was straightforward, fee specific, and easy. Item was purchased for me and a helpful agent in the forei... See more

Rated 5 out of 5 stars

This was the first time I’ve used third party shipping, and I was pleasantly surprised by how efficient the process was. The item was bought from Australia, the host there could not have been more hel... See more

Rated 5 out of 5 stars

I placed an order for a book out of Italy that ended up being out of stock. Nicola Campanile was patient while I tracked down another place to procure the book from and helped me secure it. At th... See more

Rated 5 out of 5 stars

Support team was very helpful with fast replies. Host ordered the product fast and sent very helpful updates and photos throughout the process. I used the buy for me service for shoes from Canada and... See more


Company details

  1. Logistics Service
  2. also in
  3. e-Commerce Service

Written by the company

Shippn is an international package forwarding community that enables people to shop from over 34 countries!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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No recent history of asking for reviews

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Replied to 95% of negative reviews

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4.5

All reviews

(1,637)

454 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service!

I couldn't order an item from carousell.sg (Singapore) while based in the Netherlands. I found Shippn through Google and used their "Buy for me" option. Jeffrey Lim, a very friendly host from Singapore, handled everything for me—from contacting the seller and placing the order to repacking the item upon receipt and shipping it to me in the Netherlands.
Shipping costs from Singapore were high, but it was worth it to me.
I was kept well-informed throughout the entire process via my Shippn account and emails by both my host, Jeffrey, and the Shippn team.
Many thanks to Shippn and my fantastic host, Jeffrey Lim.

September 3, 2026
Unprompted review
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Rated 5 out of 5 stars

Fast and easy

Support team was very helpful with fast replies. Host ordered the product fast and sent very helpful updates and photos throughout the process. I used the buy for me service for shoes from Canada and I would recommend Robert as a reliable host!

September 14, 2026
Unprompted review
Rated 5 out of 5 stars

Two transactions, smooth as butter.

I have initiated two transactions for items from an Australian company which does not ship to the US at this time.

Shippn was recommended to me by a friend who’d had no personal experience with it, but had heard from friends that it was available.

I connected with an experienced “host” (Shippn’s term for the person on the other end who assists with your transaction) who very kindly explained processes that I was unclear on, and managed the transaction and shipped the item to me directly. I returned for a second transaction (same item in a different color), which was equally smooth.

I found the instructions a bit unclear and sometimes found the website challenging to navigate (the captcha can often be an absolute bear to get through). For the first transaction, I somehow arranged it so that my host did both the purchasing and the shipping. With the second, my host explained how I can purchase but with the host’s address so that it would ship direct to host.

Despite my fumbling, both items arrived and the increase in price was reasonable considering the actual expense of shipping to the US from Australia.

I would absolutely use Shippn again for any goods I sought from Australia that were otherwise unavailable. I think these services are very clever and absolutely fill a need. Glad to have found Shippn!

August 17, 2026
Unprompted review
Rated 5 out of 5 stars

I wholeheartedly recommend the Shippn…

I wholeheartedly recommend the Shippn service, and in particular the host Mohammad in the Netherlands. I needed to forward a parcel from a store that only delivers within the Netherlands to my address in Germany. ChatGPT suggested Shippn to me, I tried it, and I was very pleased with the experience. Mohammad was extremely polite and replied promptly to all my questions. As soon as his address received my parcel (a mirror in a fragile rattan frame), he checked its condition and quality, took photos, packed it securely, and shipped it to me right away. I received it in just four days, completely intact and in perfect condition. Thank you so much, Mohammad and Shippn! I will definitely use your service again if needed and will recommend it to my friends.

August 31, 2026
Unprompted review
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Rated 5 out of 5 stars

I recently used Shippn as a proxy to…

I recently used Shippn as a proxy to purchase some French pokémon cards and it was an excellent experience. Nastita was my host and she was awesome to work with! She was very communicative and packaged the items with care. Would use this service again

September 9, 2026
Unprompted review
Rated 5 out of 5 stars

Prompt responses

Prompt responses, quick delivery, felt reassured by quick answers and responses as I was very worried using this service for the first time. Everything went great and I will use the service again. DHL was reasonably priced fed ex and the rest were more than I wanted to pay.

September 8, 2026
Unprompted review
Rated 2 out of 5 stars

Good service, sneaky hidden costs

Very good service for shipping with good communication. The cost however was obscene. The total cost was about double what was advertised/quoted when I began. This was only revealed once I had ordered the items and had then shipped to the shippn host.

September 10, 2026
Unprompted review
Shippn logo

Reply from Shippn

Hi Michael,

Thank you for your feedback. We’re glad to hear that you were satisfied with our service and communication.

We would, however, like to clarify how Shippn’s shipping costs are calculated. The initial estimate provided before an order is placed is based on the information available at that stage, such as the estimated item dimensions, weight, destination, and selected shipping service. Once the items arrive at the host and the actual package is prepared, the final shipping cost is calculated using the package’s actual weight and/or volumetric weight, together with any applicable carrier or destination-related charges.

As a result, the final amount can differ from the initial estimate, particularly when the actual package dimensions or weight are higher than originally estimated. Any applicable additional charges are presented during the shipping payment stage before the shipment proceeds.

We understand that seeing a higher final amount than the initial estimate can be frustrating, and we appreciate you sharing your experience. We continuously work to make our pricing and shipping estimates as transparent as possible.

Best regards,

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Rated 1 out of 5 stars

Recommend to avoid

Everything was fast and it is the only positive point.
What was disaster is their pricing.
So, I have ordered a small pack - 2 kg - 6x37x56cm. The cost of this pack is EUR 60 (~USD 79.33) + fees for purchase - $14.35 and bank fees for $4.49. Just curious what kind of bank fees has incurred on this transaction? Is it bank fees they are recharging or what kind of services are they providing? Are they allowed to charge more than was the factual bank fees for the transaction? I doubt they have 5% of fees on payment.
Nevertheless, lets keep in mind - the item cost $79.33.
Now - delivery. Disaster. Try to guess the price? $130 for delivery + 15 for insurance. The delivery is within EU, not outside, WITHIN. The pricing is terrible. Also, how it possible to have $15 insurance for purchase I made for the amount of less than $80 - it is almost 1/5 from the cost, and you can not remove that anyhow even if you do not want to have this "EXTRA" protect.
By the way, it is stated that "The insurance is calculated based on the total value of items in the shipment" so they are really charge you almost 20% for insurance. Isn't it a full scam?
Honestly it is my fault not to check the feedback and pricing they are offerring, but same time i didn't expect it to be so brazen.
I wish all fair business only the success, and those who are trying to make money without actual creating of add value - to be closed soonest. PErsonal advice - avoid this guys.

September 9, 2026
Unprompted review
Shippn logo

Reply from Shippn

Hi Bohdan,

Thank you for your review on Shippn. We would like to provide clarity on your order payments for your satisfaction.

As stated on our order creation page, the Buy For Me bank fees are 4.5%: https://www.shippn.com/en/bfm/explanation

This covers both the fees the bank charges us to process the payment you made to Shippn and the transaction we make to your host for the purchase to be completed. Since both transactions are international, the processing fees are calculated by the banks accordingly.

The BFM Service Fees are 8% of the purchase amount and 8 or 10 USD, depending on the product's subtotal amount, which is also specified on the order creation page. This covers the service our hosts and Shippn provide for order processing.

The breakdown of your BFM payment is as follows:

Product Subtotal 79.33 USD
Domestic Shipping Subtotal 5.99 USD
Bank Fee 4.49 USD
BFM Fee 14.35 USD
Total Paid 104.16 USD

Since the initial domestic shipping fees you were charged were higher than the actual domestic fees($3.54 USD), you were refunded the difference when the package was shipped to you by your host. The refund may take between 1 and 10 business days depending on your bank's processing time.

The insurance cost is mandatory, and it can not be removed from the order total, as explained to you within the order chatbox and as stated on our website: https://www.shippn.com/en/faq.

The international shipping amounts can be calculated before an order is created on our website by using the link here: https://www.shippn.com/en/shipping-cost-calculator.

The dimensions and weight of your package are as follows:
37x6x56 cm
2 kg

When you messaged us regarding the shipping amounts, we shared a 20% discount code with you to lower the checkout total. After this discount, your total shipping payment was calculated as $112.63 USD.

We understand your feedback regarding the shipping amounts, and we are constantly trying to provide better deals for our shoppers with the carrier companies we work with. We appreciate your review, and we will use this feedback to provide better service to you in the future.

Kind regards,
Shippn Support

Rated 5 out of 5 stars

Great host

Great host, was able to get both of my items and shipped them as soon as the second item was received.
Thank you so much!

August 25, 2026
Unprompted review
Rated 4 out of 5 stars

First time using it, so far tip top.

First time using the service to forward a package from Amazon.NL since they didn't ship my item to Switzerland. Very straightforward use and top communication from the assigned forwarder, Bart Meijer.

If you want to pay with PayPal you have to create the account with the exact same email address, in 2026 that's a bit outdated, people like to compartmentalize and use aliases. Thus the * deduction.

September 9, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience with Shipppn

I had an excellent experience using Shipppn.

The process was simple, clear and efficient from start to finish. My host Ben was very professional, helpful and responsive throughout the whole process. He kept me updated when my order arrived and took care of the shipment very carefully.

Communication was excellent, and my package arrived safely without any issues.

I highly recommend Shipppn and especially Ben for his reliability and quality of service. I would definitely use Shipppn again in the future.

Thank you very much for your help!

September 7, 2026
Unprompted review
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Rated 5 out of 5 stars

Great Service

When you are a collector of items made mostly overseas and specifically in Asia, having a proxy service like Shippn is one of the bare necessities. My host in the Philippines, Peter Gandionco, who I like to think as my shopping partner, is upfront and transparent, extremely efficient and responds to all questions and comments promptly (understanding the time zone difference). Shippn in general and Peter in particular, highly recommended.

August 19, 2026
Unprompted review
Rated 5 out of 5 stars

Great service!!!! Communication A+++

My host Nastita M. from France helped me with my first ever order from Shippn. I wanted to get a pair of boots and I was hesitant, but she made this experience a breeze and I am super thankful for her help! My package came in tact perfectly, and I will definitely use Shippn again!

September 8, 2026
Unprompted review
Rated 5 out of 5 stars

Shippn Indonesia

My host in Indonesia, Nia, demonstrated excellent customer service with great communication, packaging, and shipping. Shippn provides a great platform that’s easy to use and employs excellent hosts.

September 8, 2026
Unprompted review
Rated 5 out of 5 stars

Expensive, but Reliable

Expensive, but reliable. Have used a few times for hard to find items usually from Europe, but likely useful for other regions as well

September 5, 2026
Unprompted review
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Rated 5 out of 5 stars

Shippen worked out very good and i am…

Shippen worked out very good and i am absolutely happy that I choose Mohammad from the Netherlands as my host. He is very kind, trustworthy, informed me about the process immediately and shipped my order very fast. Thank you!

September 5, 2026
Unprompted review
Rated 5 out of 5 stars

Shippin great service

Shippin great service! A special thanks to Benjamin Jones. My order came well wrapped, shipped and delivered quickly. I will be purchasing through shippin again and selecting Benjamin Jones as my host. I was scared to use this service but I’m glad a gave them a try. Super easy and trustworthy.

September 3, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service!!!!

I was originally planning to give them a lower rating because they charged me way more for shipping than the original estimate and my makeup palette arrived with 2 broken shimmers, but customer service refunded me almost the full amount when I sent them pictures!!! And I managed to repress broken pigments so the palette is still going to be used and loved. I'm very grateful honestly and while in normal cases shipping is still insanely expensive (even though very fast), if I really have to forwarda package from Canada, I'll use Shippn again with no hesitation. Thank you!!!

September 2, 2026
Unprompted review

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