Shippn Reviews 

1,501
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 383 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting its efficiency and the seamless process of obtaining items not available locally. Many appreciate the fast and prompt delivery, often receiving packages ahead of schedule. The staff, referred to as hosts, are frequently commended for their professionalism, helpfulness, and clear communication throughout the forwarding process. However, some customers also noted concerns regarding the pricing structure, finding the service expensive. People mentioned that shipping costs could be high, especially when box size or additional charges like insurance significantly increased the overall fee. A few reviewers also reported unexpected cost increases or issues with quotes, leading to frustration and packages being held.

What people talk about most

Service

Customers had positive experiences with service, often describing it as helpful, seamless, and reliable, with... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the smooth process and... See more

Staff

Consumers find staff to be exceptionally positive, with many reviewers praising their hosts for being... See more

Product

Users describe positive interactions with product, often highlighting the ability to acquire items not... See more

Price

Reviewers mention ambiguous feedback about price, with many expressing dissatisfaction over high and often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wonderful experience, as usual! Shippn is a great platform which allows you to purchase anything you want from nearly everywhere in the world! I couldn't recommend more!! Mainly I purchase from my fav... See more

Rated 4 out of 5 stars

I needed to buy something that could only ship to Italy. Pros: Successfully purchased and forwarded the goods. The forwarder responded quickly to any queries. Cons: One instruction wasn't pa... See more

Rated 5 out of 5 stars

I wanted to order a dress from a shop in the Netherlands. I used the Buy For Me option and it was flawless and fast with impeccable communication from my shipper - Mohammad Almasri. Will use again!

Rated 5 out of 5 stars

Flawless. As a first tine user I was a little apprehensive, but any concerns were completely allayed. Excellent communication both from the company and the agent. The parcel arrived ahead of sc... See more


Company details

  1. Logistics Service
  2. e-Commerce Service

Written by the company

Shippn is an international package forwarding community that enables people to shop from over 34 countries!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(1,501)

395 reviews in the last 12 months

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Rated 2 out of 5 stars

Insane shipping charges

Insane shipping charges. I purchased a $50 bag. I paid an initial less than $100 and thought that was it. No. I then get hit with another $250 besides duties and taxes. Unreal. Never using again. I have used other package forwarding services that are way cheaper. This is a huge rip off! Prices or at least estimates need to be posted upfront because who wants to pay shipping that is 5 times the price of the product.

April 2, 2026
Unprompted review
Shippn logo

Reply from Shippn

Hi Alexandra,

Thank you for your feedback. We’re sorry to hear that you felt surprised by the charges, and we understand how frustrating that can be.

To clarify, your initial payment only included €45 for the item and $5.99 for the estimated standard domestic shipping. Once we proceeded with the purchase on your behalf, the actual total from the seller’s platform was €45 for the item, €6.49 for domestic shipping, and €2.95 as a transaction security fee charged by the merchant marketplace, Leboncoin.

Because these additional costs are part of the actual purchase price required to complete the order, we had to send a second payment request to cover the difference.

After the item arrived at our host’s address, the international shipping fee was then calculated separately based on the package’s size and weight. https://www.shippn.com/en/shipping-cost-calculator

For this shipment, the international shipping amount was $225.87.

The amount you paid initially while creating the Buy For Me order does not include the international shipment fee. You can also find this information on our BFM explanation page below:

https://www.shippn.com/en/bfm/explanation

All charges applied follow the process and pricing structure outlined on our platform prior to purchase. If you have any questions, our support team is always available to assist further.

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Rated 5 out of 5 stars

Awesome service and a fantastic host

Awesome service and a fantastic host. A big, big thanks to Don - Shippn host - and to Shippn too for outstanding service. The Shippn website was easy to use - really intuitive - making it so easy to purchase from the USA while being in Australia. From our host Don there was clear care shown in packaging the item, he ensured we weren't overcharged based on size and weight, and was incredibly prompt in receiving and sending on. I would highly recommend Don as a host and Shippn as a service, and will certainly use again - absolutely legendary!

April 1, 2026
Unprompted review
Rated 4 out of 5 stars

Everything went smoothly with Shippin

Everything went smoothly with Shippin. My package just arrived the moment I review this and I’m happy with the care put into it. Everything was communicated to me between me and the host wonderfully. The only thing that is ruining the full stars is the pricing. I expected the shipping to be quite a bit but this went beyond what I thought it would be. Shipping was so much more than the item I bought itself. Of course I really wanted the item so I made it work. Will I used this service again? Maybe in the near future. I see it as something for when I really need it and don’t have much of a choice with other resources. So shippin is a legit source if anyone needs it. Just not friendly for the wallet. So expect to pay more than what you got the item for.

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Buy for me feature really good

I wanted an lp which I could only find in a Canadian website which would only ship domestically. I used the buy for me tool and it was so easy and 10 days later I have it. I would recommend.

March 23, 2026
Unprompted review
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Rated 5 out of 5 stars

It works fantic. The best support i ever witnest

Used Shippn to get a package from Sweden to the Netherlands and it worked really well.

Everything was handled quickly and without any issues. Communication was clear and the whole process was easy to follow.

Shipping isn’t super cheap, but that’s expected with a forwarding service. For me it was worth it because I could finally get something that isn’t available in my country.

Overall a good experience, would use it again.

March 27, 2026
Unprompted review
Rated 1 out of 5 stars

Stay away from this company

My items value was 528 USD. Paid initial fees of 111.79 USD. Paid 84.52 USD due to Canada fee difference. I was asked to pay an other 86.78 USD due to final checkout difference. After I questioned about it, 86.78 USD was changed to 38.1 USD (they said it was miscalculation) and I paid that. Again, I had to pay $138.5 USD due to import fee. At the end, DHL charged me 282.84 USD again for import fee. No one could do an adit for the charges for me. Don’t use its service. They will ask for a lot more money later on once your items are bought

March 21, 2026
Unprompted review
Shippn logo

Reply from Shippn

Hello,

Thank you for your feedback and for sharing your experience with us.

We completely understand your concern. However, please note that the product you choose to purchase and the country you request us to ship from are determined by you. In some cases, additional charges such as import fees may occur, and in order to prevent any loss on behalf of our hosts, we may need to reflect these costs.

Since we did not receive any objection or response from you regarding this matter, your order was processed accordingly. That said, if you had raised a concern, we would have been happy to review the situation together and assist you with options such as returning the item if possible.

We truly value your experience and would be glad to make it right. Please feel free to contact us through your order so we can assist you further.

Best regards,
Shippn

Rated 5 out of 5 stars

I’m lucky and happy that I found and used Shippin

I found a shirt via Google, but in Taiwan. The app is not delivering to NYC, where I live. Luckily I found Shippin and the host PAN SHINGYUN bought it for me and sent super fast. The shirt from Taiwan is delivered to me in NYC in 2 days! I didn’t even know that is possible.

March 28, 2026
Unprompted review
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Rated 5 out of 5 stars

Was able to purchase an item only available on a French website.

Purchased a poster that was only available through Leboncoin French website. The host was very helpful and provided timely updates and good communication. After the item was purchased, pictures were provided to me to ensure everything looked okay.
Would definitely use this service again in the future.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Ease of execution

I bought an object off of Ebay in France, shipped to the provided address. Then shipped to the US and delivered within 4 days. Host in contact and answered questions very promptly. Excellent experience!

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Great service!

I've used shippn for 5 buy for me order, all around good service, I've had a host from Australia, Spain and 1 currently on going from France, everything is straightforward, only problem is the shipping price, make sure to have extra funds available, as import fees ect are quite expensive. But it's the only way to get the items you want from another part of the world. I'm happy with shippn so far. 😊

March 26, 2026
Unprompted review
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Rated 1 out of 5 stars

Expensive delivery fees due to poor buy for me service, avoid this website.

I used the "Buy for me service" and the delivery costs were insane because the buyer chose a large box for what was a few cards. (52 USD for 7 Digimon cards...Yes really.)

I've seen a lot of people on reddit mention the delivery fees from this specific website are far higher than other websites and I absolutely agree with them. I've purchased countless collectible cards from the US on multiple websites and the delivery services this website offers are all expensive. They'll link you to the delivery services they use but they're all terrible options in the US.

This was by far the most expensive delivery I've ever had. When you have import fees in Canada thrown on top it was a hilariously terrible decision to go through Shippn and I will never be using this service again.

Do yourselves a favour and find a reputable buyer who has common sense on which delivery services to use in that country.

March 5, 2026
Unprompted review
Shippn logo

Reply from Shippn

Hi Justin,

Thank you for your review.

We’d like to clarify a few points regarding your shipment. The items were shipped with dimensions of 13 × 1 × 10 inches and a weight of 1 lb to ensure they were properly protected during transit. While your host could have removed the box and placed the items in smaller packaging, this would not have reduced the shipping cost, as your shipment was already charged at the lowest available package size and weight tier. To calculate, please refer to our pricing page: https://www.shippn.com/en/shipping-cost-calculator

We'd also like to note that the total shipping amount you paid was $44.89 USD, not $52 USD. This includes the $5 USD discount you received, and the $6 insurance. The base shipping amount has been calculated as $43.89, our lowest pricing for this route.

Shipping costs are determined by the courier services available for the selected route and are calculated based on either actual weight or volumetric weight, whichever is higher. In this case, the shipment was priced at the lowest applicable tier.

We acknowledge your concerns regarding the overall cost. Feedback like this is taken into account as we continue working on improving pricing transparency and available options. Should you choose to use the service again, you can estimate shipping costs in advance or review available options through the pricing page.

Best regards,
Shippn Team

Rated 5 out of 5 stars

Excellent service

Third time using this service and still pleased with the company. Package was repackaged expertly and using the delivery company I selected got me the package in 3 days. From start to finish it took 6 days to get my items. 3 for 3 in the excellent corner.

March 15, 2026
Unprompted review
Rated 5 out of 5 stars

So easy, great communication!

This was so easy with great communication! I ordered somthing from the UK to the US and Nick Andrews helped me. It came to me in under a week! He responded to my questions and sent photos of the item when he received it and then when it was ready for shipping. I got emails along the way. This experience was great! I highly recommend Shippn and Nick!

March 19, 2026
Unprompted review
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Rated 5 out of 5 stars

This is the second time I've used…

This is the second time I've used Shippn and both experiences were wonderful. The buy for me and ship to me works great. The order status is constantly updated and tells you if you need to do something (which I didn't, not even customs info beyond my name and address, etc). The prices are upfront and reasonable considering international shipping can be a bit pricey in general. Very happy and will probably use a third time eventually.

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I needed a product which is no longer available in the UK. I found the product on sale in Germany, I registered with Shippn, chose my host (the person in Germany who bought the product on my behalf) and the parcel arrived 11 days later at my house. The longest part of the parcel's journey was at Kingsbury (Feddex) where it took quite a few days for clearance (I think this is the customs procedure). I would definitely use Shippn again and would recommend them

March 7, 2026
Unprompted review

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