Great price for my Merrell sandals, which were delivered quickly, ahead of schedule. I judge a company on several things, including how they deal with an issue. My sandals had a manufacturer fault, so... See more
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First time I’ve used Shop Outdoors and the whole experience was first class, easy website showing an item and actually having it in stock refreshing! Competitive pricing and fast delivery. Had to c... See more
A brilliant shopping experience. The 1st pair of Oakley sunglasses I bought arrived within 1 working day but unfortunately, I didn,t like the frames. I contacted Shop Outdoors and informed them I wa... See more
Great service. Returned a pair of sunglasses - Royal Mail collected . ✅ Re ordered - needed to change delivery address after placing order - this was arranged straight away via email contact. V... See more
Company details
Written by the company
Shop Outdoors - online store for discount outdoor clothing, footwear, tents, equipment and other accessories from brands including Berghaus, Sorel, Havaianas, Merrell, Oakley and much more.
Contact info
Building 1, Unit A5, 61 Brook Lane , SO31 9FF, Southampton , United Kingdom
- 01329 842989
- sales@shop-outdoors.co.uk
- www.shop-outdoors.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 1 month
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Excellent service
Bought 2 sleeping bags. Great price and great service. Will definitely use again
Brought Oakley sunglasses after month…
Brought Oakley sunglasses after month of using them paint come off
Very unprofessional
Would never buy from this company again
Load off crap
Excellent service
I was pleased to buy particular socks from this company which were delivered quickly and not stocked by the large outdoor companies. Would use them again.
good service
Quick and efficient service thank you
Very quick and easy transaction
Very quick and easy transaction, the glasses which my father required, were delivered quickly and hassle free. Royal Mail who was used to deliver the sunglasses in question communicated well. On receiving the glasses, the box was well packaged and damage free, on inspection of the glasses they were fault free and ready to gift.
Good sandals at a good price delivered…
Good sandals at a good price delivered a couple of days early, happy ready for holidays
Just what we needed thanks
Brilliant service I ordered wrong dog…
Brilliant service I ordered wrong dog harness it was quickly replaced with correct harness no fuss nothing too much of a problem will be using in the future
Overall a good experience in spite of having to return goods
The goods were easy to order and arrived promptly. Unfortunately, they did not fit so had to be sent back. It was easy to arrange the return and the refund was made within a reasonable period of time. would have preferred the shoes to fit but, forgetting that, it was a good experience
Excellent service
Excellent service - promptly delivered bit mived about having to pay postage for return though
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